SUMMARY

• Over 6 years of experience in packaging applications using WISE Package Studio 7.0/6.0/5.6/4.6 , InstallShield Admin Studio 9.0/8.5/8.0/5.5 , LAN Desk, SMS installer
• Expertise in Windows Installer Technology along with all versions of Windows Operating Systems
• Have good knowledge about Novell ZENworks, SMS, Marimba, and Altiris for Desktops.
• Experience on managing the architecture of Softgrid and maintaining the Virtual Application Servers.
• Have good knowledge on Active Directory, Group Policy.
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc for use with MSI’s
• Experience in using Windows Installer SDK development tool Orca to work with MSI’s and debugging for package review/cleanup
• Very Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2000 Active directory services and other facets of Windows OS.
• Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.
• Good experience creating, deploying, managing MSI installations and perform testing with UAT.
• Extensively used Filemon, Regmon and InCntrl for troubleshooting.
• Strong experience in Scripting. Extensively used VBScript, JScript, and Wise Script when necessary.
• Excellent troubleshooting skills.

TECHNICAL SKILLS

Packaging Platforms: Windows Vista, Windows XP, Windows 2000, Windows NT Server 4.0 and Workstation, Windows 95, Windows 98 and MS - DOS.

Packaging Tools: Wise Package Studio 7.0/6.0/5.6/4.6 , InstallShield AdminStudio 9.0/8.5/8.0/5.5 , LAN Desk, SMS Installer, Installshield 2009, Citrix 4.5/4.0.

Languages / Technology: C, C++,C#, JAVA, Swing, SQL, PL/SQL, ASP, XML, EJB, VB, MS Visio, VB.Net, ASP.Net., VBScript, JavaScript, COM Objects, WMI, Win32, & HTML

Databases: MySQL, Oracle, MS Access

Management & Deployment Tools: Altiris, SMS, Marimba, Active directory, Group policy, ZEN works, Tivoli

Imaging tools: VMware 5.5, Symantec ghost 7.0, MS Virtual PC

PROFESSIONAL EXPERIENCE

Confidential, Muskegon, MI

Application Packaging Engineer

Responsibilities:

• Responsible for deploying, packaging, supporting of packaged applications using Novell Zenworks tools such as Work flow Manager, Application Manager and AdminStudio 9.0
• Designing and creating the objects for the packaged applications and management and support utilizing the IBM Tivoli for Desktops and Servers
• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using AdminStudio Installshield 2009.
• As an application packager was responsible for packaged applications to be delivered to desired desktops and servers.
• Responsible for migration of 700 users 80 application from Citrix XP Farm from 4.0 to 4.5.
• Responsible for Install, maintain & monitor Citrix 4.5 Server.
• Worked for delivery of applications via Citrix XenApp.
• Created installer user interfaces in native C++ and Win32 UI.
• Initial implementer of ProactiveNet 4 and 5 monitoring system, BladeLogic automation, and IronPort A60 MTAs.
• Have experience on sequencing and profiling the applications.
• Created and deployed software packages using Marimba. Deploy packages via Marimba to over 60,000 workstations, Microsoft 2k and 2K3 servers and Citrix servers throughout the country.
• Administered Marimba servers including master transmitters, repeaters and proxies. Monitored proxy status and troubleshoot as necessary.
• Ability to manage the Workflow Manager Process from the initial request, collection of requirements, creating silent install packages, test application validity, certifying the application, document the process and submission of application in a chained process.
• Played an important role in server administration to deploy applications, create collections and advertisements, MSI development, testing and documentation.
• Was responsible for the application gathering, packaging, scripting, testing, publishing and documentation throughout the whole process cycle.
• Performed QA Testing for verification of packaged MSI/MST whether it operating according to the company standards while install, uninstall, repair and reinstall processes.
• Documentation of troubleshooting & issue resolution along with strategic planning, scheduling, and tracking of software distributions
• Responding to assigned priorities of applications and application suites.
• Converted the legacy setups to MSI with Installshield AdminStudio and worked with team to troubleshoot and modify existing packages as part of this conversion project.
• Successfully converted the ZENworks application objects into Windows installer Packages.

Environment: InstallShield AdminStudio 9.0, Windows XP, Windows NT, VMWare Workstation 5.5, SMS Installer 2.0, Orca, Marimba, InCntrl, Filemon, Regmon, SMS, Zenworks, ODBC, VB Script.

Confidential, Cleveland, OH

Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield AdminStudio 8.5 and Wise Package Studio 7.0.
• Worked as an application steward to produce the installation instructions needed to package an application.
• This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts
• Experience on managing the architecture of App-V and maintaining the Virtual Application Servers.
• Responsible for performing Dynamic Application Virtualization of applications.
• Have experience on sequencing and profiling the applications
• Worked on converting the applications which were packaged using old SMS and ZENworks into Windows installer packages.
• Created Windows Installer merge modules and installers using WiX and InstallShield.
• Developed graphical bootstrapper and CD autorun tool in C++ to check system requirements and automatically install prerequisites.
• Developed custom action code in C++ and Java on Windows, Linux, and Solaris.
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team
• Used Orca for editing and validating the MSI packages
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 5.5 Software for having clean base OS for packaging and testing.
• Worked on managing Domain and Local accounts, Cross domain authentications by using Active Directory.
• Packaged applications are managed by Group Policy and Deployed by SMS Tool.
• Involved in documenting the standards and procedures employed for packaging and testing the packages

Environment: InstallShield AdminStudio 8.5, Wise Package Studio 7.0, Windows Vista,Windows XP, Windows NT, VMWare Workstation 5.5, App-V, Orca, Test Director, InCntrl, Filemon, Regmon, Group Policy, SMS, Zenworks, ODBC, VB Script, Wise Script, Active Directory, Group Policy. ells Des Moines, IA April ’06

Confidential, Des Moines, IA

Application Packager, IA

Responsibilities:

• Worked as an application steward to produce the installation instructions needed to package an application.
• This involved interacting with the technical contact and owner of the application to produce the desired results
• Created Custom Actions that add additional functionality to an MSI using VB Script and Wise Scripts
• Worked on converting the applications which were packaged using old SMS and WinInstall software
• Used debugging tools such as Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Involved in Internal Testing of the packaged applications for standards and functionality before actually submitting to the Testing Team
• Used Orca for editing and validating the MSI packages
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 5.5 Software for having clean base OS for packaging and testing.
• Involved in documenting the standards and procedures employed for packaging and testing the packages.

Environment: InstallShield AdminStudio 8.0, Wise Package Studio 7.0, Windows XPVMWare Workstation 5.5, SMS Installer 2.0, Orca, Test Director, InCntrl, Filemon, Regmon.

Confidential, Columbus, OH

System Engineer

Responsibilities:

• Created Windows Installer packages (.MSI) using Wise Package Studio 6.0
• Created Custom Actions that add additional functionality to an MSI using VB Scripts.
• Worked on converting the applications which were packaged using old SMS and ZENworks into Windows installer packages.
• Worked on converting the applications which were packaged using EDM or Radia software’s.
• Published the Repackaged MSI using Radia HP.
• Working with the Ghost Imaging software for creating the images.
• Worked on Creating/Testing new Application Packages in MSI format.
• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Experienced in using the Utilities like Filemon and Regmon to resolve the issues with MSI packages.
• Used all the available tools in InstallShield AdminStudio effectively in developing the Windows Installer Packages.
• Worked with Package QA and QC procedures.
• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.
• Worked closely with the administrators in setting up and preparing the machines for packaging.

Environment: Wise Package Studio 6.0, Windows NT 4.0, XP, 2000 Terminal Server Edition, Radia HP, Ghost, VBScript, Wise Script, Jscript, Filemon, Regmon.

Confidential, Seattle, WA

Application Packager

Responsibilities:

• Documented the entire application packaging process.
• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.
• Created MSI packages and Transforms using Wise Package Studio 5.6.
• Working with the Ghost Imaging software for creating the images.
• Used VBscript for developing Custom Actions.
• Used Marimba for distributing and deploying the application on to the Test Environment.
• Created Channels and published to the Marimba Transmitter using the Flow Tool(In house developed tool).
• Tested Packages to the standards adopted by Confidential
• Participated in everyday meetings for the technical review of the requested application
• Interacted with the end users for the Technical Review.

Environment: Wise Package Studio 5.6, Marimba 6, Windows XP, Windows 2000, Ghost, VBScript, JScript, Wise Script.

Confidential, TX

Application Packager

Responsibilities:

• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using InstallShield Admin Studio 5.5.
• Created transforms (.MST) with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Produce VB Script Custom Actions that add additional functionality to the Windows Installer setup package.
• Worked on Conflict Resolution to resolve dll hell.
• Worked and Packaged applications for Terminal Server.
• Also Scripted Applications using SMS Installer for Windows NT.
• Worked with the end users to troubleshoot problems with the packaged applications

Environment: InstallShield Admin Studio 5.5, SMS Installer 2.0, Ghost, Windows NT 4.0, XP, 2000 Terminal Server Edition, Active Directory.

Confidential

Application Packager

Responsibilities:

• Worked on Migrating Windows NT 4.0/9x packages into Windows XP .MSI (Windows Installer) packages.
• Worked on Creating/Testing new Application Packages in MSI format.
• Worked on Wise Package Studio 4.6 Professional to repackage, build the application packages.
• Working on Various applications to build MSI packages and using Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement.
• Used VBScripts, JScripts and Wise Scripts to write Custom Actions and embedded them in the MSI to perform various tasks.
• Reviewed the MSI packages for standards and tested the applications.
• Involved in the discovery work for the applications in getting details like Install Instructions and additional information for successful packaging.
• Interacting with Users/Application owners for Application Packaging/Distribution support for the implemented packages.

Environment: Windows NT 4.0/95/98/2000/ XP, Wise Package Studio 4.6, MSI, VBScript, Jscript. fndgbhebIvhifbv07 - Till Date