SUMMARY

• 9+ Years of experience in supporting the voice and data infrastructure. Currently working for Global Foundries project.
• Have 9+ years of experience in Data and voice networking Domain. Have extensive Domain knowledge on various networking technologies that includes designing, deploying and maintaining of LAN/WAN & Security environment.
• Expert in configuring, supporting, troubleshooting, debugging Cisco IP Telephony networks
• Familiarity with Cisco Unified Communications (UCM, UCCX, MPE, Unity WebEx) H323, SIP voice gateways, AndTEK, Variphy and IVR
• Proficient with Cisco TelePresence, PRI/PSTN and voice trunking.
• Working experiencing on TCP/IP protocol suite.
• Very Good exposure to L3 and L4 protocols like TCP, UDP, IPSec, OSPF and BGP.
• Working experiencing on 6500 series L3 switches.
• Configuration of Distance Vector/ Link State protocols.
• Configuration of Redistribution between Routing Protocols.
• Experience in Configuring and testing different Network Topologies in DMZ, NAT, VPN, VRRP and Cluster.
• Troubleshooting of Static, Vlan, VPN, OSPF and BGP based networks.
• Exposure to load balancing protocols VRRP and Clustering (Nokia's Propriety).
• Working experience on Intrusion Detection and Prevention System.
• Wireless access points Setup, configuration and upgrades
• Strong skills in performing Functional Testing, Regression Testing, Performance Testing, Stress Testing. Experienced in preparing and executing Test Cases, Test Reports and documentation for both manual and automated tests.
• Worked at various levels of testing like Sanity, Regression, Load and Stress Test for QA Testing.
• Involved in S/W life cycle development and Specializes in testing of IP Security Products like Nokia IP Security Platforms.
• Having hands on experience in functional testing on Unified thread management (Checkpoint - UTM)
• Experience in using traffic generating tools such as IXIA, Firedrill, NetAps
• Experience in using Traffic Viewers Tools such as Tcpdump, Wireshark/Ethereal.
• Experience in using Bug Management Tools.
• Failover management, Problem Management, Proactive Problem Management
• Hands on experience in implementing and troubleshooting of point-to-point links through R.F, Leased Lines and ISDN connectivity.
• Versatility with multiple platforms in using LINUX, WINDOWS and VM Ware.

TECHNICAL SKILLS

Operating System: Windows Server 2003/2010, Redhat9GUI Vcenter, Checkpoint GUI (Smart Dashboard, Smart ViewmonitorSmart View Tracker.)

Tools: & Utilities (IXEXPLORER, IXLOAD), SmartBit(Bomb, teardrop, ping to death, LAND, etc), Traffic generate

Tools: Iike ISICI.7,iperf, hping2, Nmap, Snort, Nessus.

Routing Protocols: IGRP, EIGRP, OSPF and BGP.

Networking protocols: TCP/IP, Routing Protocol (OSPF, RIP), SNMP, ARP.

Router Redundancy: VRRP, Clustering.

Router: Cisco Routers 3600 and 2900 Series. Nokia IP platformsSwitches Cisco Catalyst Switch 1900, 2900, 3500, 3750 and 6500 Series.

ATRI, RAD and ASCOM modems.:

Servers: Cisco Unified Communication, SMTP, Proxy, MRTG, DNS DHCP.

Switching Technologies: VLAN, VTP STP Switching.

Courses/ s: CCNA

SNMP Tool: SolarWinds Orion, Spectrum, Cacti

PROFESSIONAL EXPERIENCE

Confidential, NY

L3 Engineer

Responsibilities:

• Designed and managed the installation of Cisco Call Manager, Cisco IP phones and Unity voicemail at the Hosting Center, that will support nearly 60 worldwide studio
• Remarkable experience in Cisco voice over IP system solutions
• Familiar with managing Cisco Unified Call Center Managers, UNITY voicemail systems, H323 and SIP voice gateways
• Familiar with managing Tandberg and Polymer Video conferencing.
• Handled SRST, Voice Routing Protocols, QoS and Voice Gateways and even maintained network engineering framework.
• Managed Cisco's IP telephony and IPCC Contact Center Enterprise.
• Monitored and troubleshoot call manager, UNITY voicemail, MeetingPlace, Web conferencing, WebEx, IVR and CVP.
• Regulated documentation of the environment and operational processes.
• Switch, Router, Firewall upgrades, Backup configurations along with IOS
• Failover management, Problem Management, Proactive Problem Management.
• Wireless access points Setup, configuration and upgrades
• IDF Conditions, power backup, Visio drawings
• Root cause analysis and continuous process improvement

Confidential, Orlando FL

L2 Engineer

Responsibilities:

• Contributed as a Network engineer and was involved in resolving Customer Network issues of various network products,
• Involving in plan, design, implement and maintain Unified Communications solutions for customers.

Confidential

QA Engineer

Responsibilities:

• Involved in Information gathering phase to understand customer requirement and preparing the relevant Test case documentation.
• Functional test for routing protocols (OSPF, BGP, RIP).
• Stress and Longetivity Testing.
• System testing with VPN, Vlans, Routing protocols, Porthus Mobile Number Porting application and ACLs enabled.
• Design and execute functional and black box test plan and test procedure for Porthus Mobile Number Porting application.

Confidential

QA Engineer

Responsibilities:

• Responsible for Functional testing and management of Nokia IP Platform (as UTM Gateway) with Checkpoint Smart Dashboard, Smartview Monitor, Smartview Tracker.
• Responsible for Antivirus testing for SMTP, pop3, ftp and http protocols.
• Module owner for Antispam testing for SMTP and pop3 protocols.
• Thorough knowledge on testing Web filtering on http traffic passing through the UTM gateway using traffic generator tools.
• Responsible for Stress Testing.
• Involved in preparing testcase design documents, writing testcase documents for new features.
• Participating in client review meetings and updating the status on module wise testing.
• Reporting bugs in online Bug Tracking System.
• Well versed with using scripts for daily activities.

Confidential

Jr.QA Engineer

Responsibilities:

• Responsible for Functional testing and management of Nokia IP Security Platform (as Sourcefire sensor) with Sourcefire Defense Center Technologies.
• Responsible for Testing the Intrusion Detection System(IDS), Intrusion Prevention system(IPS), Real Time User Awareness (RUA), Real Time Network Awareness ( RNA) modules.
• Integration of Checkpoint firewall with Nokia IPS ( OPSEC).
• Analysis of Syslog, SNMP Trap and Email alerts on Remote servers.
• Throughput testing.
• Stress and Longetivity Testing.
• Customer Network Simulations (CNS).
• NMS and VRRP module expert
• Testing Checkpoint Firewall, SecureXL
• Functional testing with different NICs like 2 port Fiber Failopen, 2 port Copper Failopen, 4 port Copper Failopen, 2 port Copper Gig, 4 port Copper Gig.
• Involved in preparing testcase design documents, writing testcase documents for new features.
• Reporting bugs in online Bug Tracking System.

Confidential

Testing Engineer

Responsibilities:

• Development of Test cases.
• Module owner for functional testing DNS, DHCP, NTP, SSH, CLI, VRRP and Cluster.
• Responsible for regression and stress testing.
• Key member in Major build releases to the customers.

Confidential

Network Engineer.

Responsibilities:

• Account manager for 10 corporate clients and responsible for all technical issues and working as single point of contact.
• Providing Level2 Support for Leased Line and Radio Frequency Corporate Customers.
• Configuring and Maintenance Static routes, RIP, OSPF, Load Balancing with Backbones and Shaping Customers Traffic.
• Implementation of customer network, which includes configuration of routing protocols, Leased lines, ISDN lines, IOS installations and Password recovery.
• Configuration of RF devices such as Subscriber Units and Access Points and trouble shooting of customer WAN issues.
• Design and execution of installation and configuration of VPN/IVPN,.LAN/WAN as per organizational requirements.
• Providing optimum solutions to the customer and convincing the advantages of SIFY services.
• Customer order installation, order acceptance, order fulfillment and management and SLA.
• Monitoring the Internet Traffic Load on network links through Beacon Monitoring tool.
• Doing courtesy calls to Client locations and taking proactive and preventive actions to avoid any future issues.
• Preparing Incident reports, Network diagrams and documentation of all the work for ISO and future purposes.
• Troubleshooting of customer WAN related issues (Modems, SUs, and Routers Switches).

Confidential

Network Administrator

Responsibilities:

• Configuration of Domain with Active Directory Services on Windows-2003 Severs.
• Configuration of Internet Security & Acceleration (ISA)-2000 Server on windows-2000.
• Installing VPN (Virtual Private Network), NAT servers on windows-2000 Server.
• Installation & Configuration of DHCP, DNS, IIS and ftp services on windows-2003 Server and linux environments.
• Installation and configuration of Exchange server, web hosting, printers.
• Configuring squid server (proxy server) in linux environment.
• Managing of User & Group accounts, restricting by file permission & quotas.
• Providing expertise to end-users by installing, configuring and trouble shooting PC related hardware and software problems.
• Backing up & restoring data, file system & Disk Management.
• Installation & configuration of windows 2000, 2003Servers XP and Workstation