SUMMARY

• A highly motivated IT professional with 6+ years of experience in Windows / VMware /EMC SAN/ Networking/ Linux / Data Center Infrastructure & server administration, implementation and management of physical and virtualized infrastructures.
• Hands on expertise at DC consolidation, migration, designing, architecting, installing & configuration.
• Key participant in various upgrades and migration activities in Windows server and VMware platform.
• Providing extensive End to End IT Infrastructure support.
• Mentoring junior members and consultants.
• Actively participated in Datacenter Infrastructure deployments comprising latest technologies.
• Expertise on Installation and configuration of multi - user operating systems, which includes x64/x86 Microsoft Windows Server 2012 R2, 2008 R2, 2003 R2, Microsoft Windows 7, Vista, XP.
• Expertise in Windows administration tasks including Active Directory Configuration, Group Policies, Web Server IIS, DHCP, DNS, FTP.
• System Administration-Managing Users accounts, Groups, Roles and Access Permissions.
• Deploying OS and patches using Blade Logic and customize server images, job creation, process automation
• Deploying OS using MDT and customizing.
• Application Virtualization using Windows 2012 R2 Remote Desktop Services, user level permissions, Disk quota management and publishing Remote Apps, creating collection/Farms.
• Configuration of Roaming profiles, User Profile Disks using SMB share/CIFS share in Windows.
• Windows Software Update Services (WSUS) patch management.
• Managing printers, drivers, various software and front end tools.
• In depth understanding of VMware ESXi Virtual environment with proven hands on enterprise implementation, Installation and configuration of ESXi 4.1, 5.0 servers and Virtual Machines.
• Installation and Configuration of VSphere client and VCenter Server.
• Virtual Networking(Distributed Virtual Switches, vSwitches & VM Kernel Ports)
• Managing multiple Datacenters and Clusters with VCenter Server.
• Creating and managing Clone and Template for Virtual Machines and customizing guest operating system on Virtual Machines.
• VMware High availability, Clustering, VMotion, Storage VMotion.
• Creating and documented process for deploying Virtual infrastructure on VMware and Windows RDS
• Server Consolidation with VMware Converter (P2P and P2V Conversions)
• Configuring, administering and troubleshooting of Clarrion& VNXsystems which includes but not limited to Thin-Provisioning and Automated Storage Tiering.
• Experience in administrating, maintaining and troubleshootingEMC VNX,ClariionCX-3/CX-4series.
• Hands on experience with variousBrocadeenterprise directors (12k and 48k) and departmental switches (3900, 4100 and 4900).
• Installation, firmware upgrade for HBA, CNA(iSCSI HBA) for Brocade and QLogic HBA’s
• Host Integration for Windows, Solaris, Linux and ESX/ESXi servers.
• Creating the RAID Groups, LUNs and Storage Groups.
• Firmware upgrade for Switches and Storage.
• Configuration and troubleshoot of all Brocade Network switches/routers (MLXe 4, 8, 16, 32; FLS, FCX, ICX etc.)
• Installation, configuration and administering Redhat Linux 5, 6.
• Configuring and managing McAfee EPO 4.5 enterprise Antivirus solution.
• Implemented Splunk as a service to the organization for alerts and reporting.
• Installation of Splunk servers, forwarders, Syslog and Network/server monitoring using Splunk as per the business need.
• Understanding the business need and coordination with various Engineering teams and demonstrated and dash boarding Splunk tool for the business.
• Expertise on remote infrastructure tool Emerson DSView and appliances KVM over IP, Terminal Server and Power Distribution units (PDU’s).
• Energy management in Datacenters using Raritan Power IQ.
• Inventory/asset management using Emerson DCP(Data Center Planner)
• Numera Footprints, Remedy, Team Track Helpdesk Ticketing system and report generation.
• Servers mounting, assembling/de-assembling server, troubleshoots, firmware upgrade & maintaining of Dell, IBM, HP servers and Chassis.
• Knowledgeable on Network Attached Storage (NAS) on NetApp FAS3250.
• Actively demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer focused approach.
• Work well both independently and as part of a team. Work well under pressure and conflicting priorities.
• Strong analytical, problem-solving and communication skills, with particular emphasis on clear, detailed Business Requirements into Functional Specifications, and generating reports for management.
• Adapts to new systems and environments quickly, takes ownership of all duties, meeting management skills, Good work ethics, Group and individual based problem solving and decision making abilities.
• Strong leadership and communication skills and working experience with customers, end users and colleagues. Demonstrated ability to work in both individual and team environments.
• Internal s to team on deployed application/software and video recording the s.

TECHNICAL SKILLS

Project Mgmt. Tools: MS Project, MS SharePoint, MS Visio, MS Office

Microsoft: Windows 2K3/2K8,2K12 server, MS Office 2K3, 2K7, 2010; Lync 2010

Linux: RHEL 3, 4, 5, 6 RH-7.2/8.0/9.0, Cent OS, Ubuntu

Storage: EMC Celera, Clarion & VNX series

Virtualizaitoin: VMWare ESX Server, vCenter, Hyper V, Win RDS 2K8/2K12

Network: Cisco Router, Cisco Switches, Brocade Switches & Routers

Antivirus: McAfee VSE, e-Policy Orchestrator 4.5

Monitoring Energy Management/Remote Access/Data Center Tools: SPLUNK, Cacti, NagiosPower IQ, DSView RPMDSView 4, RDC, VNC, Telnet, SSH, Putty & Team viewerDCP, DC Infrastructure design, Remote Access design, monitoring

Hardware: All Intel based Desktops & Laptops, Servers, HP ProLiant DL360 G7, Blade servers, IBM servers & Chassis, Hubs, Brocade Switches & Routers, Printers

PROFESSIONAL EXPERIENCE

Confidential

Sr. Systems Engineer

Responsibilities:

• Part of global build team, responsible to built the Infrastructure for various projects.
• Installation, configuration and support of servers utilizing HP Hardware and firmware(BIOS) upgrades
• Performed installation, configuration, and administration of VMware ESXi 4.1 & 5.0 environments including support for Virtual Center management, DRS, HA & vMotion for a large scale of about 1000 servers
• Upgraded VMware ESX 3.5 infrastructure to vSphere 4.1 and vCenter 4.1 and to 5.0.
• Creating and deploying Windows servers both Physical and virtual machine using Blade Logic server automation and MDT
• Windows OS and customization using Blade Logic and MDT deployment tools.
• Install and configure the HP c7000 enclosures, HP standalone servers.
• Supporting Vendor for various application installations.
• Participating in periodic disaster and Continuity of Business recovery practice.
• Performed 25+ physical to virtual (P2V) and 40 +virtual to virtual (V2V) migrations using VMware converter.
• Documented standard operating procedures (SOP) for troubleshooting, configuring, and setting up virtual servers.
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services (WSUS) and keeping up-to-date patch-levels.
• Provide support for users, groups and security access to Active Directory objects including organizational units. Managed AD user accounts, access and group permissions in Win 2003 AD.
• Work along with Compliance team to implement controls as per the standards
• Hot and cold cloning of Virtual Machines using VMware Converter.
• Creating clusters in VMware vCenter.
• Configuring High Availability (HA) and Distributed Resource Scheduler (DRS).
• Consolidation of Physical servers and refreshing the hardware
• Cloning of virtual server Configuration of vMotion, vSwitch, VLAN in vCenter.
• Providing and maintaining user access in vCenter server.
• Configuring mail alert for any failure in HA, DRS, CPU, and memory.
• Patch management using VMware update manager for ESX server.
• SAN space allocation for ESXi server host
• Scanning and configuring LUN for ESX server.
• Updating documentation of complete process.
• Disk Space increase using VMware converter.
• Testing and implementing disaster recovery

Confidential, Dallas, TX

Engineering Systems Administrator

Responsibilities:

• Managed Engineering Infrastructure labs of 2700 racks with 40k devices(Servers, Storages, Emerson Remote Infrastructure Terminal Servers, PDU’s, KVM’s, Brocade Switches & Routers)
• Managed Data Center Infrastructure services of both production and development labs of 600 racks of equipment.
• Implemented new infrastructure and designed the network and remote infrastructure.
• Service Desk Queue manager (Footprints) for Day-to-Day operations, queue management and reporting.
• Managing Service Desk SLA’s and handling escalations, Lab equipment’s installation and setup.
• Managing and deployed over 100 servers using VMware Hypervisor (ESXi servers).
• Created and maintaining VMHA, Clustering, DRS, VMotion, SV Motion and Customrolesfor users and Administrators.
• Server Consolidation withVMwareConverter (P2V and V2V Conversions) around 70 servers.
• Engineering extended project support on Windows, VMWare, Linux and advanced technology setups.
• Application Virtualization using Windows RDS technology, managing RD Session Host, RD Connection Broker, RD Web Access servers using Windows Server 2012 R2.
• Monitoring the servers and services with Splunk reporting tool.
• Managing huge infrastructure of Network, Windows, Virtual Infra, Linux, Remote Infra devices of over 20K devices with Splunk.
• Intelligent Syslog monitoring, reporting and alerting for critical production servers with Splunk.
• Splunk integration for various application servers for all Development, Testing and production teams.
• Managing AD user accounts, access and group permissions for the RDS setup.
• Configuring Roaming profiles and User Profile Disks for the RDS setup in AD.
• Installation and configuration for Brocade Switches/Routers.
• Server hardware troubleshoots software & maintaining of Dell, IBM, and HP servers.
• IBM Flex chassis, HP (c7000) & Dell (M1000e) Blade chassis management and monitoring.
• Operating system installation and troubleshoot of Linux, Windows, San Blaze, Server 2003, ESX, ESXi, Cent OS.
• Managing, administrating and troubleshooting EMC Clarrion and VNX series Storages, LUNs creation and presenting to Hosts.
• Installation, firmware upgrade for HBA, CNA(iSCSI HBA) for Brocade and QLogic HBA’s
• Managing FTP, TFTP servers for data transfers.
• Managing Energy management solution using Raritan Power IQ.
• Lab equipment moves, realignments handling, implementing Lab best practices.
• Monitoring Infra service status and proactive maintenance of all the servers.
• Documentation of services, User Guides, SharePoint Intranet, KB, procedural documents for day to day administration.
• Internal to L1/L2 members in the team.
• Responsible for configuring, maintaining and firmware upgrade of 3000 Avocent appliances such as terminal servers (ACS32, ACS6000), KVM (DSR 2020/2030, MPU2016) and PDU (PM3000) L3 support.
• Establishing Networks form Data Centers to the labs.
• Installation, configuration and software upgrade of DSView 4 management software
• Backup, DR and firmware upgrades for Avocent appliances, DSView, PIQ.
• L1/L2/L3 Lab equipment support, administration, coordination with vendors for troubleshoot of the lab equipment.
• Intelligent Lab infrastructure services monitoring, log analysis with email & SMS based notification with summarized root cause analysis using Splunk.
• Managing McAfee Antivirus solution, Administration of EPO 4.5 and Antivirus VSE 8.8i+ Anti-Spyware. Run Daily Antivirus Scan on Windows Servers and updating the DAT versions.
• Monitoring the servers and services with Splunk reporting tool.
• Dashboarding the reports in Splunk based on the business requirement.
• Administration and providing seamless support on areas such as day to day administration.

Confidential, Dallas TX

Sr. Systems Engineer

Responsibilities:

• Performed installation, configuration, administration and troubleshooting on VMware ESXi 4.1 & 5.0 environments including support for Virtual Center management, DRS, HA & vMotion.
• Upgraded VMware ESX 3.5 infrastructure to VSphere 4.1 and VCenter 4.1 and to 5.0.
• Created virtual machine templates & configured sysprep files for customizing operating system deployment.
• Administered for various State Agencies on the VMware Infrastructure 3.5 ESX, ESXI and HP Servers & Cisco network devices for the various Data Centers.
• Performed 25+ physical to virtual (P2V) and 40 +virtual to virtual (V2V) migrations using VMware converter. Participated in the 24x7 On-call support rotation.
• Experience in administrating, maintaining and troubleshootingEMC VNX,ClariionCX-3/CX-4series.
• Configuring a segregated iSCSI network solely communication between the virtual hosts and SAN units.
• Documented standard operating procedures for troubleshooting, configuring, and setting up virtual servers.
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services (WSUS) and keeping up-to-date patch-levels.
• Provide support for users, groups and security access to Active Directory objects including organizational units. Managed AD user accounts, access and group permissions in Win 2003 AD.
• Configuring and troubleshoot Avaya IP phones and maintaining Polycom VC’s.
• Work along with Compliance team to implement controls as per the standards
• Operating installation and troubleshoot of Linux, Windows, Server 2003, ESX, ESXi, Cent OS.
• IBM Blade servers(X-240) and hardware maintenance.
• Scan and deploy patches and updates to the systems using Microsoft Windows Updates Services (WSUS) and keeping up-to-date patch-levels.
• LUN assigning and Host Integration for Windows and ESX/ESXi servers using Navisphere.
• Installation, firmware upgrade for HBA, CNA(iSCSI HBA) for Brocade and QLogic HBA’s
• Zoning by using the Brocade switches.
• Firmware upgrade for Switches and Storage.

Confidential

Team Lead

Responsibilities:

• Managed VMware ESX/ESXi Servers, Windows Servers, Desktops and Laptops.
• Performed ESX upgrade to ESXi and VMotion and configured of HA, DRS clusters for around 50 servers.
• Assembling personal computers and installing operating systems like Windows XP and Windows 2008.
• Installation and service of PC’s/Servers, new user setup configuration.
• Installing software’s MS-office, Tally, WinZip, Acrobat reader Photo shop, Corell draw, Flash and Adobe after Effects.
• Installing Servers Windows NT Server and workstation, Windows 2000 server and advanced server and Windows 2003 server.
• Maintaining DNS, DHCP, AD DS and production applications.
• Installing Printers and scanners- Ink Jet and Laser (standalone and network printers).
• Creating LAN environment and connecting systems to the LAN.
• Hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware, vendor management.
• Performed user account creation, deletion, and configuration.
• Performed occasional off-hours and remote support.
• Install, configure and manage RHEL3/4/5 servers.
• Deploying Windows updates to all servers and clients through WSUS server.
• Managing backup and monthly restoration drills using Iron Mountain.
• Administer and maintain end user accounts, permissions, and access rights installing system-wide software, performing procedures to prevent the spread of viruses.
• Implemented network security policies including new user setup and Implementation of policy restrictions.
• Responsible for daily operations of servers including daily checklists, routine maintenance and daily backups.
• Maintain documentation regarding server and workstation installation and configuration procedures.
• Antivirus installation for all the servers, desktops and laptops.

Confidential

Systems Administrator

Responsibilities:

• Remote Windows 2000/NT/2003 server Support.
• Windows workstation and desktop troubleshooting.
• Providing L1 support for the datacenter.
• Installing configuring and managing HP Proliant DL Servers.
• Managing Symantec server and Client.
• Creating and updating the design and configuration documents for desktops.
• Troubleshoot and install Desktop/Laptop hardware peripherals.
• Managing Network issues and troubleshooting LAN issues.