IT Systems Specialist Resume Southaven MS - Hire IT People

SUMMARY:

Currently working within two WMS systems (Oracle and Red Prairie) monitoring XML transactions, analyzing data, associates on new enhancements, research and development (3 years Oracle, 1.5 years Red Prairie, and 1.5 on both)
Team player with excellent interpersonal and communication skills. Ability to understand applications from a technical as well as business perspective. Problem solving mind - set with outstanding trouble-shooting experience.
Implemented and maintained database security by creating new users, roles, and profiles. Provided required user privileges in development, test and production environment (create and manage username and network rights)
Helped implement & maintain Oracle and Red Prairie
Possess 10 years of management experience in leadership,, development, logistics operations, and customer relations
Responsible for maintaining the Shipping and Receiving department initiatives to maintain an efficient, productive and effective work environment.
Analyze needs to develop new programs
Work with other supervisors and managers to increase employee morale, productivity, quality, and customer service.
Administer evaluations and summarize data.
Ensure employees are fully trained on all processes for which they are responsible
Maintain inventory accuracy (systemic and physical)
Focus on continuous improvement, consumer/customer requirements, and continuous product quality
Ensure inspections are completed on time and are performed per approved inspection procedures
Provide reports and metrics for responsible areas for management reporting
Supervise quality control activities and coordinates work flow and personnel to achieve targeted goals
Initiate process improvements
Manage all quality audits
To possess a position with rewarding benefits including professionalism, growth, and knowledge of the company enabling me to serve with integrity, strong character, and produce quality work to increase company revenue.

TECHNICAL SKILLS:

Microsoft Word, Excel, Power Point, Access, AS400-RF Device, Outlook, Lotus Notes, Red Prairie WMS, and Oracle WMS

PROFESSIONAL EXPERIENCE:

Confidential, Southaven MS

IT Systems Specialist

Responsibilities:

Responsible for monitoring XML transactions
Responsible for monitoring daily quality operations
Partnered with consultant firm on design of new Warehouse Management System (Red Prairie).
Assisted Red Prairie Core team with Whole Flow system testing during implementation period.
Research external customer complaints and prepare the analytical data surrounding each compliance fines along with the accepting or disputing of the fines.
Maintain database security by creating new users, roles, and profiles. Provide required user privileges in development, test and production environment (create and manage username and network rights)
Problem solving

Confidential

Supervisor and IT Systems Specialist

Responsibilities:

Responsible for all employee and development relating to picking, packing, inventory, shipping, and receiving functions for entire warehouse which employs 100+ associates.
Problem solving
Responsible for monitoring daily quality operations
Research external customer complaints and prepare the analytical data surrounding each compliance fines along with the accepting or disputing of the fines.

Confidential

Line operator/Distribution Coordinator/Supervisor

Responsibilities:

Responsible for all employee and development relating to picking, packing, inventory, shipping, and receiving functions
Drive initiatives for non-exempt employees.
Coordinated, scheduled, and facilitated functional for associates
Effective Communication (Handling Conflict, Managing Difference, and Adapting to Change) to increase associate awareness and a hostile-free work environment.
Analyze associate errors and develop customized programs for functional individual to increase associate awareness and increase customer satisfaction.

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It Systems Specialist Resume

Southaven, MS

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