PROFESSIONAL SUMMARY:

• Successful track record in building, supporting, and integrating Windows and Unix platforms.
• Windows server environments including 2008r2 and 2012 with Exchange and Active Directory support
• Citrix Winframe, Metaframe, Presentation Server 4.0 to 6.5, and Xen in large and small environments with emphasis on maintaining stability and planning for growth.
• VMWare, Xenserver and HyperV
• TCP/IP subneting, switching and routing on Cisco equipment, Cisco Unity and VOIP
• Troubleshooting mission critical systems quickly and thoroughly.
• Experienced with providing a complete project from planning, testing, implementation and support.

TECHNICAL SKILLS:

Operating System: Windows 2003/2008r2/2012 server, Windows 9.x/NT/2000/XP/Vista/7, Linux, AIX

Server Platforms: Microsoft Exchange, MSSQL, Oracle, Cybase, pervasive SQL Citrix XP/XPe/PS3.0/PS4.0/PS4.5/XEN 5.0/XEN 5.5/XEN 6.5, Citrix 7.5 XenDesktop and Xenapp, Lotus Notes, VMWare 3.5 - 5.5, HyperV 2008r2-2012r2

Network Hardware: Cisco switches and routers, HP switches and servers, IBM servers, Dell servers and SAN, EMC SAN, IBM J series UNIX servers, Netscaler 11.0, RADIUS, LDAP, TACACS, and PKI s.

Web Servers: IIS 6.0/7.0, IBM WebPortal, Apache

Network Monitoring: HP OpenView, Cacti, IPMON, NTOP, Tivoli, SNORT, Nagios, Orion

PROFESSIONAL EXPERIENCE:

Confidential, Kansas City, MO

Systems Engineer

Responsibilities:

• XenDesktop and Xenapp support
• XenDesktop 7.6 implementation
• Client support including help desk, desktop, end users both local and remote
• Performance tuning of Citrix, SQL, XEN and VMWare hosts, migration to vmware from hyperv
• Thin client, mobile device and traditional desktop/laptop support. NetScaler security using PKI s

Confidential, Kansas City, MO

Systems Engineer

Responsibilities:

• Citrix 6.5 with provisioning server, NetScaler version 10.5 with integrated LDAP
• SQL server 2005, 2008r2. Build, document, implantation, security, and maintenance.
• Database updating and support for clinical applications
• Performance tuning of Citrix, SQL, XEN and VMWare hosts
• Virtualization of servers into VMWare and HyperV

Confidential, Kansas City, MO

Systems Engineer

Responsibilities:

• Global Shop/Pervasive SQL support for 6 plants
• Active Directory, Sharepoint foundations 2010, Backup Exec, Symantec Enterprise Protection, Exchange 2010
• Remote connection through terminal server, profiling, scaling.
• Process improvements, alerting, and Pervasive SQL recovery and performance
• Virtualization of physical servers to VMWare

Confidential

Systems Engineer

Responsibilities:

• Install, configure, and support Windows Server 2008R2 and VMWare ESXi 4.1/5.0 across multi-blade clusters
• Performed site survey for new clients being brought on for managed services - included Systems administration for over 100 blade servers at multiple locations
• Remote connectivity issue resolution for speed and performance of applications

Confidential, Brentwood TN

Systems Engineer

Responsibilities:

• Install, configure, and supporting Citrix XenServer, Cisco UCS Blade servers, including VMWare ESXi 4.1/5.0 across multi-blade clusters, and multiple Cisco UC-on-UCS blades to host the virtualized Citrix servers.
• Systems administration for over 250 blade servers running various versions of Citrix XenServer
• Remote connectivity issue resolution for speed and performance of applications on the XenServer and VMware
• Virtualization of physical servers to XenServer and VMWare
• Wyse Thin Client administration
• Xen application server trouble shooting for connectivity issues
• Performance issues resolution for client’s web server through VLANs and routing
• EMC SAN, Citrix NetScaler and Brocade switch implementation and Administration. PKI security with remote access SSL tunnel, virtual servers and 3 factor authentication for users with soft tokens.

Confidential, Brentwood TN

Systems Engineer

Responsibilities:

• Xen application server trouble shooting for connectivity issues with clients firewall
• Performance testing and support on client’s web server through vlans and Netscaler implementation. SSL security for external servers and remote access via the NetScaler cluster
• Remote connectivity issue resolution for speed and performance of applications on the Xen server
• Virtualization of 75 servers to Citrix XENSERVER and VMWare
• Citrix administration of applications for 2000+ users in remote sites US and International

Confidential, Kansas City, MO

Citrix Engineer ( Confidential contract)

Responsibilities:

• Provide Tier 2 and Tier 3 support for Citrix Server Farm - Citrix presentation server 4.5
• Build, Test, and Deploy the presentation server 4.5 environment for production site and disaster recovery site.
• Work with the end users for testing of the new Citrix farm
• Coordinate the cutover to the new server farm
• Develop the disaster recovery plan for the new Citrix presentation farm
• SQL fail over for Citrix
• Install, edge, audit and profile server for the new Citrix farm
• Install IIS servers for Citrix Web Page and customize with RSA
• Supported File server running VM ware

Environment: s: Windows 2003, VMWare and Linux

Confidential, Lenexa, KS

Network Engineer (contract)

Responsibilities:

• Designed and implemented a comprehensive Citrix platform for remote users and offices to use. Moved from presentation server 4.0 to 4.5 while maintaining the existing farm structure. Implemented a Unix monitoring system for all servers including Citrix to plan for growth and to present a better picture of how the systems were being utilized. NetScaler cluster with SSL security for remote access and virtual servers (VIP).
• Provided Tier 3 support for Citrix Server Farm.
• Network engineering including all WAN lines, switching, Vlans and IP addressing. Packet QOS was also part of this role for product delivery to the end user.
• IIS installation for Citrix web pages
• Apache installation on Linux for SNMP monitoring software
• Configured a more efficient VLAN structure internally to better address IP traffic needs and provide the ability to take the part of the office that was not 24x7 down and do maintenance while preserving the part of the business that had to be up for RR communications.
• Redesigned the AD structure and group policies to integrate with the firewall and the new VLAN structure in Windows 2003 server environment.
• Introduced a Linux platform that was cost effective for monitoring servers using SNMP and traffic monitoring. This platform also gave valuable insight to the SQL server utilization and was presented in a Web page to upper management.
• Reorganized Microsoft Exchange 2003 to be more efficient and allow off-line defrags of the storage groups. Ported the server for more efficient Citrix usage.
• Worked with the Department of Homeland Security on complying with standards they set forth.
• I was on call 24x7 for support every third week and for any issues the other technicians could not address.

Environment: s: Windows 2003, VMWare and Linux

Confidential, Overland Park, KS

Systems Engineer (contract)

Responsibilities:

• Cisco switch configuration and installation and removal /return of the existing equipment.
• VoIP support during the initial rollout and documentation of the systems.
• Responsible for surveying the floors the week of conversion, procuring the equipment, configuring and installing it the day of conversion
• Checkpoint VPN access to the Citrix environment and user roll out of this solution.
• Designed and installed the Citrix presentation server 4.0 design.
• Completed the implementation and support during the roll out phase for the Citrix Server Farm.
• Unix monitoring system for Citrix planning and to present reports to the management on how the current rollout was being utilized.
• Troubleshooting issues between the Citrix environment, Checkpoint rules and the Cisco VPN concentrator.
• Cisco Switches, concentrators and PIX firewalls for installation and troubleshooting. NetScaler cluster with TACACS+ Cisco security.
• Mainframe support for 3170 controllers and conversion to TN3270
• IIS installation for Citrix web page on server 2003
• Apache installation for SNMP trap collection on Red Hat
• VMware servers for file and print

Environment: s: Windows 2003, Linux, AIX, Red Hat, VMWare and 3270

Confidential, Overland Park, KS

Systems Engineer (contract)

Responsibilities:

• I worked with the LAC to ensure delivery of the circuit to the store on the Sprint network.
• Procured, configured and arranged on-site installation of the new equipment at each store I was responsible for.
• Arranged space for at each store and worked with the trainers to ensure systems availability and employee .
• After the conversion, ran data checks on the new circuits and dealt with issues that arose as part of the conversion for two weeks following the cutover.

Environment: s: Windows

Confidential, Kansas City, MO

Citrix and Firewall Engineer (contract)

Responsibilities:

• Citrix solution for Pioneer Services in Kansas City, MO. Design, implementation, deployment and some of the onsite personnel, also procurement of support agreement with Citrix MetaFrame XP, XPe, and PS 4.0/3.0 implementations.
• Provided all Tier 2 support for Citrix Server Farm.
• Troubleshoot secure gateway issues with DMZ environment.
• AD design and implementation for Pioneer Services for their journey from NT 4.0 to a 2000/2003 server environment.
• Unix systems to monitor current systems and plan for growth. This included Windows, Unix and Citrix systems - MetaFrame and Presentation 4.0/3.0 Server.
• Cisco router and switch installation as requested by the clients. NetScaler implementation using existing Radius server for security
• Linux installation for Apache server for external web interface for client applications
• Installation of VM ware for server count reduction

Environment: s: Windows 2003 and Linux