SUMMARY:

• Certified project management professional experienced in managing multiple teams to deploy systems worldwide. Dependable, motivated team player dedicated to achieve the highest level of performance with quality as priority. Self - starter, able to grasp and utilize new information quickly, communicates well with all levels of personnel. Provides excellent customer satisfaction; maintains strong interest in building leadership and technical skills.
• Project Management Body of Knowledge, MS Project, Microsoft Office: Word, Excel, PowerPoint, and Visio, Clarity, Project Life cycle: Initiation, Planning, Executing, Monitoring and Controlling, and Closing, Software development lifecycle, SDLC, Agile, Scrum Master, web and mobile application development, SQL Database projects, business process improvement projects, requirements gathering, Scope & Systems Release management.
• Managed Mobility Payment Solution Project to deliver Confidential item lookup functionality; application and Confidential devices that enables point-of-sale proximity payment in an aggressive time frame.
• Received personal letter from Senior Marketing VP, Confidential for outstanding in localization and deployment model handset in an aggressive schedule.
• Managed Business Process Outsourcing of IT development and support functions to offshore team. Managed and coached application design knowledge . Provided excellent support to onshore teams with recognition.
• Implemented quality processes and procedures. Led offshore teams to obtain ISO9000/TL9000 Quality Standard .

TECHNICAL SKILLS:

Operating Systems: UNIX, Linux, MS Window and MS Office Suites and Visio.

Computer Languages: C, C++, Java, ASP, VBScript, HTML, SQL, Perl, Shell programming, JavaScript

Engineering Methodology: OOA/OOD/OOP, UML, RUP, Rational Rose and tools, Solid SDLC

Development Methodology: Waterfall, Agile, Iterative and Rapid responses

Business Tools: Clarity, SAP BPM & EVM systems, SAP, MS Project/Server and SharePoint.

Platform: Sun Solaris, HPUX, Fedora, VMWare, Ethernet, and Project Server

Database: Oracle, SQL Server, Postgres, RDBMS, and MySQL

Tools: Clear Case, ClearQuest, CVS, MGTS, Eclipse, HPQC, JIRA, WinRunner and LoadRunner

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Project Manager - Consultant, Operation Support

Responsibilities:

• Create the definition of the project scope, goals and overall deliverables. Define & implement the project tasks, resource requirements and create full scale project plans
• Manage project budget and resource allocation for the project(s). Plan, schedule and periodically publish project Milestones in simple to understand format for Executive teams and at detailed level for implementation teams.
• Facilitate communications with Stakeholders for understanding of project requirements and scope. Finalize communications with technical input.
• Continuously monitoring of progress and communications out to the appropriate stakeholders on a timely and regular basis. Present project progress to stakeholders through presentations or technical demonstrations as project work progresses.
• Develop, schedule, and facilitates regular status meetings with stakeholders. Documents agendas and minutes for all status meetings and assign action items to project members.
• Maintains issue list, escalating issues to project and departmental leadership to mitigate risk. Perform Organizational Change Management activities; communications planning, stakeholder management, and learning management
• Web services development team utilized .NET development tools; User Interface (UI) design and feature development teams primarily used Java/J2EE, Waterfall/Agile methodologies; UNIX/Linux, Web sphere and mainframe Operating System; Oracle and MS SQL Server as database system, Microsoft Project Server, SharePoint in Project Management activities.

Confidential, Plano, TX

Project Manager - Consultant

Responsibilities:

• Managed technical investigations to identify product capabilities, ensured identification of various alternatives to comply international Telecom standard and marketing quality requirement.
• Support clients with requirements definition, project definition, and project planning
• Assist with analysis, design, testing, system documentation and user
• Develop initial business case, cost benefit analysis and project implementation strategies
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion, continuously manage project expectations.
• Provides Project status reporting to senior management and other stakeholders on project health, progress, issues, and risks.
• Develop/test comprehensive business continuity/disaster recovery plans and procedures for assigned customer(s).
• User Interface (UI) design and feature development teams primarily used Java/J2EE, Waterfall methodologies; UNIX/Linux, Web sphere and mainframe Operating System; Oracle and MS SQL Server as database system, Microsoft Project Server and SharePoint in Project Management activities.

Confidential, Bentonville, AR

Project Manager

Responsibilities:

• Interacted regularly with management, customers, and developers to provide accurate, complete, and timely project reports; communicated with stakeholders thru project reports and weekly conference meetings.
• Developed and revised complex project plans and budgets. Worked with stakeholders to understand complex problems and focused on bringing issues to resolution. Escalated issues when necessary to meet deadlines.
• Resolved issues due to limited standardization between internal teams and vendors. Communicated and coordinated efforts across department teams during system integration.
• Monitored the execution of test plans with offshore and onshore teams to meet deployment schedule.
• Drive the execution of multiple business plans and projects for information Systems Division by identifying customer and operational needs; develop and communicate business plans and priorities; remove barriers and obstacles that impact performance; provide resources; identify performances standards; measure progress and adjust performance accordingly; develop contingency plans.
• Provide supervision and development opportunities for team members by selecting and ; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.
• Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consult with business partners, managers, co-workers, or other key stakeholders; solicit, evaluate, and apply suggestions for improving efficiency and cost effectiveness; participate in and support business community outreach events.
• Web services development team utilized .NET and MS studio development tools; User Interface (UI) design and feature development teams primarily used Java/J2EE, Waterfall/Agile/Iterative/Rapid Application Development methodologies; UNIX/Linux, Web sphere and mainframe Operating System; DB2, Oracle, Access and MS SQL Server as database system utilizing SAP ERP, Microsoft Project Server, Clarity and SharePoint in Project Management activities.

Confidential, Richardson, TX

Project Manager - Consultant

Responsibilities:

• Herald is a non-profit organization to provide clinical and community services to the area. Developed project charters and work breakdown structure for multiple projects. Gathered requirements and collaborated with cross-team members in developing implementation plans to achieve corporate objectives. Directed and managed Business Change Planning and needs across projects. Executed implementation plan and deployment of other deliverables. Utilizes Agile responses methodologies.

Confidential, Plano, TX

Project Manager - Consultant, (Engineering Division)

Responsibilities:

• Identified risk factors jeopardizing the project and escalating issues when necessary. Ensured each project plan is kept up to date by engineering team leads.
• Created issue log and follow up for resolution, served as audit prime to drive key deliverables while meeting quality standard. Tracked all work tasks in progress across projects including milestones to ensure quality standards were met and the project remains on schedule.
• Facilitated weekly project status meeting with engineering teams’ leads and senior management; compiled triage reports to forecast project trend base on problem ticket incoming and resolving rate. Provided reports on budget, status, schedule, and resources base on project key performance indicator (KPI);
• Utilized MS project and MS office extensively for daily communication and presentation.
• UI Design team primarily used .NET; platform team used C/C++ and application teams used Java/J2EE associated with OOA/OOD Agile design methodology; Fire Fox as OS platform; Oracle and MS SQL server as database system; Utilized MS Project/Server in Project Management activities.

Confidential, Mississauga, ON

Project Manager (Wireless Terminal Localization Division)

Responsibilities:

• Facilitated initial requirements gathering and in-depth analysis with clients. Coordinated mobile device rollout activities and managed milestone delivery.
• Directed and managed clients technical acceptance test by executing Test Plan/Cases developed from requirement documents. Managed and resolved issues found during Client Technical Acceptance Test, communicated to design team for resolution.
• Developed detail project plan and its associated documents. Performed gap (risk) analysis between cell phone industry general performance expectation and existing products; recommended new product features in capturing market potential. Created project proposal to provide consideration on architecture, performance, budgeting, and reliability and capacity issues. Managed and collaborated with client technical verification team in executing client technical acceptance test.
• Led scope change management by evaluating impact and recommended options to change control board (CCB); get internal teams and client buy-in for the change associated with CCB approval.
• Utilized Samsung project management SAP / R3 EPMS issue tracking systems in tracking project issue for development and communicating to stakeholders; Utilized SAP Project Builders, MS Project and MS Office Suite extensively for project management and client communication.
• Ensured product was in compliance with North American standard as well as the Clients Corporation quality standards. Prepared marketing materials with client and Samsung marketing team.
• Developed detail project plan and deliverables based on business objectives, cost, schedule, requirements and KPI. Planned performance improvement projects and managed the development and implementation of projects.
• Resolved project issues, mitigated risks, and managed scope change requests. Ensured completion of project deliverables in a timely manner. Monitored delivery of projects and escalated issues when required.
• Provided reports (MS documents and Spreadsheets) on budget, status, schedule, resources, and milestone delivery. Coordinated rollout activities.
• Evaluated and identified issues to project sponsors with Software Migrations for escalation purposes. Enforced department policies, standards, and procedures and monitored personnel performance. Expedited correspondence between clients and project management personnel for each project ensuring that the client's information service needs were met. Acquired information for each project to ensure successful completion of each project by Production Realization Team.
• Analyzed existing procedures for efficiency and effectiveness. Provided recommendation to effectively improve and ensured corrective action had been implemented.
• Web services development team utilities .NET and MS studio development tools; User Interface (UI) design and feature development teams primarily used Java/J2EE, OOA/OOD/OOP methodology; Base team use ARM7, C, and C++ language in development and automated Test Cases execution; UNIX/Linux as Operating System; Samba, Oracle, Access and MS SQL Server as database system; Utilized SAP ERP, MS Project/Server and SharePoint in Project Management activities.

Confidential, Richardson, TX

Deployment Consultant

Responsibilities:

• Support sales team in initial clients’ product presentation, joined customer initial requirements meeting and developed test strategy and matrix as baseline for product verification.
• Managed and executed system integration and regression testing on deliverables according to SDLC methodology, coordinated document reviews, consolidated issue tracking reports (thru SAP issue tracking system), ensured on-time delivery of configuration documentation and all project deliverables.
• Analyzed and proposed risk management plan to minimize probability of adverse consequence to project objectives.
• Managed technical investigations to identify product capabilities, ensured identification of various alternatives to comply international Telecom standard and client quality requirement.
• UI design and feature development teams primarily Utilized ASP, JavaScript, XML, Java and J2EE as well as Rational Rose and UML tools with OOA methodology; functional team used C and C++ associated with ClearCase for release configuration; test and integration team extensively utilized tcl/tkl, Unix Shell programming and Perl language in test cases; INET SS7 Spectra/MGTS, ClearCase as tools; UNIX/Linux as OS; Fedora and Ethernet as platform; Oracle and MySQL as database system; Utilized MS Project/Server and SharePoint in Project Management activities.

Project Manager, Wireless Systems Applications Development

Responsibilities:

• Implemented an automated client-server system to retrieve data from Oracle, submit and collect data from operation, analyze daily results and generate daily report on intranet Web page for senior management.
• Adept at interfacing with design teams and clients to drive diverse project team to support different project initiatives. Built and maintained close relationships with key stakeholders within various business groups, maintained high satisfaction.
• Researched and evaluated Commercial Off the shelf (COTS) product in substitution of existing software package in order to reduce licensing cost. Based on number of database records, execution rate, and transaction rate and conversion effort; substituted Oracle database systems with MySQL database to the scheduling systems and saved database licensing fee by $150K annually.
• Set business objective goal for engineers and develop their career objectives. Reviewed annual performance evaluation with individual engineer base on and s.
• Strong interpersonal skill in building relationships within a team environment. Comfortable in interfacing with a diverse group of clients and management from top-level executives to customer service representatives.

Confidential, Dallas, TX

Project Manager / Lead Software Engineer

Responsibilities:

• Developed and implemented Interactive Voice Responses (IVR) system in PIKA technology to communicate with medical professionals. Designed and developed web interface using HTML, XML, JavaScript, VBScript and ASP.
• Utilized MS project (Server) and MS office suite extensively for project management and client communication. Successfully implemented, deployed and supported systems to 4 hospitals in Dallas area.
• UI design and feature development teams primarily used ASP, VBScript; feature team used C and C++ associated with MS Visual Studio; test and integration team used C/C++ language extensively; MySQL as database system; Utilized MS Project in Project Management activities.

Confidential, Plano, TX

Senior Software Development Engineer

Responsibilities:

• Managed, supported, and integration test of key telecommunication solutions using C/C++ ran on Linux/Solaris SPARC based embedded platform.
• Presented and demonstrated IP stack subsystem to the VP of New Product Development.
• Designed (gathering requirements from clients) using OOA/OOD methodology and implemented application programs with SQL to retrieve complex network data from Oracle database.
• Analyzed and researched the requirements from IP standard body, led new product development, designed and implemented test driver and coordinated efforts to integrate subsystem.
• Resolved differences between internal entities and vendor to achieve on time deliverable where limited standardization existed. Communicated and coordinated efforts across departmental performance teams during new software system integration.
• Led a team of 5 engineers to design and maintain the Man-Machine interface in Local Number Portability subsystem.
• Redesigned functionality of an internal database to generate 2 million records off-line rather than online.
• Designed and implemented IP stack machine from conceptual protocol to a deliverable subsystem.
• Successfully integrated VoIP system to clients worldwide in a 10 months schedule with recognition from Alcatel Directors.
• Used Alcatel’s project management ERM systems for internal communication; utilized MS Project and MS office suite extensively for project management and client communication. Feature development primarily used ASP, VBScript, functional team used C and C++ associated with CVS for release configuration; test and integration team used C/C++ and Perl; UNIX/Linux as OS and Sun Solaris as platform; Oracle and Mainframe AS/400 as database system.

Confidential

Lead Software Engineer

Responsibilities:

• Researched, prepared, and distributed a proposal for fixed wireless rate system for clients in India’s Department of Communication and Transportation to provide phone services to suburban area.
• Designed and automated a program to notify lab personnel via pagers regarding system failures which allowed immediate attention thus reducing lab downtime by 45%.
• Designed and implemented in six months software sanity testing system which reduced software development time by 35%.
• Used Nortel’s project management ERM systems for internal and external communication; development team primarily used C and C++ associated with corporation problem ticket for release configuration; used DOOR and UML as OOD/OOP tools; test and integration team used tcl/tkl and Perl; UNIX as OS and HP-UX as platform with IBM Mainframe as corporate database system.