SUMMARY:

• Unix, Linux Knowledge,
• Strong problem solving and decision making skills
• Excellent communication and interpersonal skills
• Strong commitment to customer service and quality
• Able to work well individually or in a team environment
• Proficient with Windows XP, Windows 7 OS
• Proficient with Windows Office product suite.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Technology Consultant Voice&Data

Responsibilities:

• Tier3 support managing customer Cisco CallManager versions 7.1 - version 9.
• Tier3 support managing customer Cisco switches. Catalyst 6500, 3750, 3560.
• Tier3 support managing customer gateways Cisco 28XX, 29XX, 38XX
• Communicate with customers to implement complex network and voice projects
• Troubleshoot applications on Windows 7 and XP related specifically to Cisco VOIP.
• Work with customer IT team to implement routing and switching changes.
• Preventative maintenance reporting for customer networks
• Configuration and troubleshoot routing protocols BGP, OSPF for managed customers.
• Configure voice gateways. CUCM, MGCP, H323, SIP trunks, Unity Connection, UCCX

Confidential

Network Engineer - Contract

Responsibilities:

• Design, Implement, troubleshoot migration tasks related to Dundee Wealth
• Dundee Migration project converting routing from EIGRP to OSPF
• Migration project Implementing and configuring Layer 3 core using Cisco 3750X
• Implement Layer 3 switching within Dundee Wealth using P2P links and OSPF
• Migration project configuring datacenter ISR routers for redistributing EIGRP and OSPF into Telco networks using route-lists, prefix-lists and filters to suppress data.
• IOS upgrades to meet BNS standards for Catalyst 3750X,3560X and 6500 series.
• Nexus 7K, Nexus 5K implementation and support
• Migration project reviewing firewall rules on Juniper NSM and Cisco ASA55XX to allow network management services to 3rd party network devices.
• Submit network design proposals to migrate Dundee business lines to BNS network
• Implement spokes sites with Telco vendors using MPLS and Metro Ethernet services
• Update, create and maintain network diagrams related to Dundee Wealth migration using Microsoft Visio

Confidential

Sr. Network Analyst - Contract

Responsibilities:

• Design, implement, administer, troubleshoot Suncor IS edge infrastructure
• Implement and support Suncor switching infrastructure Cisco 65XXE, 3750 and 3560
• 3rd level support for Suncor edge routers routers, Cisco 7206, 2800
• Implement corporate firewall rules related to Suncor projects
• Firewall administration. Juniper, Cisco ASA5500 series firewalls.
• Troubleshoot network issues related to telco company MPLS and Ethernet services
• Level 3 troubleshooting of Suncor edge routing protocols OSPF, EIGRP
• Support Network Applications on NMS machine running Windows 7,
• Support Juniper M Series routers and SRX series switches for Network refresh project.
• Assist voice team with project implementing new CUCM & CUCX 8.0
• Support and troubleshoot Cisco H323, MGCP and SIP voice gateways.

Confidential

Sr. Network Engineer

Responsibilities:

• Data Center Engineering - Cisco 6500, 3750, Cisco 2800, 3950, HP Procurve
• Implement Riverbed Shark/Gateway and Cascade appliances in Tools environment
• Implemented Netscout Infinnistream within HP Trade customers network space.
• Implement and support F5 Load Balancer, related to Trade customer servers.
• Juniper SSG550M, Cisco ASA 5520 and Checkpoint NG Administration
• Test Network applications on Windows 7 desktop.
• Network refresh implementing and configuring H3C/HP network devices
• Support OMCnet customers - configuring complex routing using OSPF,
• Engineering customer connectivity from customer environment to Tools environment
• Engineer Enterprise customer routing and switching changes. DWDM connectivity
• Configure MPLS - Customer VRF configurations.
• Configure routing protocols BGP, OSPF for HP Trade customers
• Troubleshoot SCC and MCC datacenter customer engineering environment

Confidential

Sr. WAN Engineer

Responsibilities:

• Design, Planning and administration of Genesis WAN and VOIP infrastructure.
• Routing protocols BGP, OSPF, RIP ver2,
• Implementation and support of L3 switch and routers, models Catalyst 6509E,6513E, 3750, 3550 and 2621XM, 2800, 3800 series voice gateways
• Implementation and support Cisco PIX firewalls and Cisco ASA Security Devices 5505, 5510 and 5520.
• DMZ Partner Gateway design, SSL VPN, Remote Access VPN
• Test Network applications on Windows 7 desktop .. eg. CIPC, Solarwinds, ASDM
• Support remote gateways and switches on fully meshed MPLS cloud.
• Implement and administer Riverbed Shark/Cascade Appliances
• F5 Load balancer administration.
• Implement and support Cisco CUCM ver 4.1, 5 and 7.1
• Implement and support Cisco Unity ver 4, 5 and Cisco Unity Connection ver 7.1
• Implement and support Cisco Meeting Place Express 2.1
• Implement and support Cisco Voice Gateways, H323, MGCP, Dial Peers.
• Redesign and Implement corporate data center, multiple 6513E, 4507 and 3750
• Implement and support Cisco WAAS 512/612 Central Manager
• Completed Extranet projects with various manufacturing FAB’s across Taiwan - (IPSEC TUNNELS)

Confidential

Internetworking Engineer

Responsibilities:

• Design, implement, administer, troubleshoot Sony Music IS WAN infrastructure
• Secured Sony Music Canada using Checkpoint FW1 ver.4.1 and Checkpoint NG
• Provide Support for the Sony Music LAN/WAN/System Infrastructure consisting of Cisco 7000 and 2600 series routers and Nortel Passport 8600, Baystack 450T and Cisco Switches
• Design, Planning, Installation, maintenance, troubleshooting of network equipment including Nortel Passport 8600 switches, Cisco 7500,2600 series routers.
• Network protocol and WAN administration - TCP/IP, IPX/SPX, EIGRP and Appletalk.
• Implemented “High Availability” technology for Nokia IP440 hardware platform running IPSO 3.5 and Checkpoint 4.1 SP7
• Implemented and completed project to upgrade Checkpoint FW1 to Checkpoint NG with Application Intelligence and RSA Ace Server 5.0
• Project Managed and Implemented the migration of Sony Music Frame Relay to a more robust Ethernet LAN Extension. Included configuring and installation of Cisco equipment.
• Design and Implementation of WAMNET Network. (Digital Transfer of Data). Designed Internal private network and firewalled with Checkpoint 4.1 using Nokia IP330 platform
• Administration of “DMZ” Network. Implement and maintain Internet router along with DNS services and Public IP distribution.
• Implemented Site to Site VPN using Checkpoint Firewalls to Corporate Head Office for Lotus Notes Mail Replication.
• Help Support Unix environment. Sun Solaris and HP UNIX servers.
• Designed and Implemented Web Filtering services. Using product SurfControl
• Negotiate yearly vendor support contracts with vendors such as Deloitte and Touche, Herjavic Group, Cisco Systems, Bell Canada, Nokia, Checkpoint and Nortel

Confidential

Sr. Network Analyst

Responsibilities:

• Cisco Consultant for various clients such as Social Services, City of Kingston, Canadian Securities Institute.
• Worked on projects designing and implementing ISDN dial on demand connection between two remote Social Services Kingston offices.
• Redesign and Configuration of Network Protocols OSPF and RIP for City of Kingston.
• Performance Redesign of City of Kingston network using current infastructure. Hardware included Cisco 3640, 2600, Catalyst 2900/2800/5505 switches. Technology used ISDN 10mb Fiber connection and Visio Diagrams.
• Network Analysis and Redesign considerations for Canadian Security Institute using Network Associates Sniffer Pro.
• Solutions Redesign of CSI Network including Ethernet Extensions and ISDN back-up solutions.
• Solution Design using Cisco Switches for Broadcast traffic for decrease of broadcast storms.
• Integration of three networks City of Kingston, Social Services Kingston, and Go Network Toronto using WAN technology T1, ISDN providing complete connectivity throughout the respective networks.
• Architect VPN solution for Finance Canada Treasury Secretariat Board.

Confidential

Enterprise Management Specialist

Responsibilities:

• NOC that provided Remote Network Monitoring and Managed Network Services for Customers: Trebor Allan, Guild, Hamilton Health Science Hosp, Pagenet, Maritime Life,
• Network Management Software HP Openview and Cisco Works. Monitor and troubleshoot switched Internetworks using CWSI, with Catalyst 6500 for core routing and Catalyst 2900 series access switches.
• Configuration of Access and Core routers such as Cisco 2500, 7000, 1600 series and Nortel BCN's.
• Maintenance of Cisco Catalyst 5000 and 6000 with Supervisory Modules and creation of VLAN for clients.
• Using a trouble ticket software Remedy to for detailed analysis of network problems and solutions.
• Working with WAN providers configuring networks for Frame Relay, T1 and ISDN circuits.
• Helping client base with Storage solutions using HP Omni Back and Arcserve.
• Configuring Internet Mail Servers using Unix Mail, Microsoft Exchange 5, Exposure to Cisco Pix Firewalls and Lotus Notes.
• VOIP design optimization for Pizza Pizza Corporation using Cisco CallManager, Cisco Digital Gateway 24+, AS5200, Cisco 2600 and Catalyst 5509
• Implementing routing protocols RIP, OSPF and EIGRP for managed customers.

Confidential

Network Administrator

Responsibilities:

• Network Administration of Canadian Corporate WAN Novell 4.10 network.
• Provided Network Security across Novell 4.10 LAN infrastructure.
• Worked on Projects for Ccmail roll-outs along with support for Sales Staff CC mobile users.
• Working in a team environment to provide support for network performance and stability.
• Worked on a project in a team environment implementing Citrix Winframe client for Data Warehousing.
• Installed NT Server and Workstation 4 under guidance of Senior Architecture Engineers.Installed hardware on Compaq servers under guidance of Senior Architecture Engineers.
• Implemented RAS solutions using Ascend Technologies and various routers for Thompson Terminals to be able access Campbell Soup Corporate Network.
• Worked in projects to migrate Windows 95 to Windows NT 4.0 with Back office products
• Assisted in troubleshooting of Network related issues with both LAN and WAN analysts

Confidential

Technical Support Specialist

Responsibilities:

• Help Construct a complete 100 User Local Area Network Building two Windows NT Servers and one Novell 4x Server on Compaq Proliant Servers.
• Provided technical phone support for Windows 95 related issues.
• Converted Static IP addresses to Dynamic using Microsoft DHCP Server.
• Assembled an NT server to Install Microsoft Exchange as a solution for Internet and Corporate Mail. Installed MS Proxy for developmental Internet access.
• Administered Novell, NT and Exchange server and provided maintenance of servers by checking disk space and redundancy.
• Considered an escalation point for immediate solutions for Windows 95 related questions.
• Worked on Project to Segment Tech Support and Corporate networks by using Cisco Solutions.