SUMMARY:

• IT professional with extensive experience implementing, managing and supporting Server Infrastructures, Data - Center Operations and Desktop Environments across multiple sites, utilizing variety of hardware Platforms, Operating
• Systems, Database Management Systems and Applications. Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter, comfortable managing systems, projects and teams in a range of IT environments.

TECHNICAL SKILLS:

Hardware: PC s, HP 9000, Oracle Sun, SAN, NAS and Peripherals Devices.

Networking: Routers, Bridges, Gateways, Firewalls, Switches, Wireless, DNS, NIS, DHCP, SNMP, VLAN, NAT, TCP/IP, VoIP, VPN, Cabling and Wiring.

Operating Systems: Windows XP, Vista, 7and 8.x, Windows Servers 2003, 2008 and 2012, HP-UX, Oracle Solaris, Linux (CentOS, Fedora, Debian, Ubuntu, SUSE, Red Hat, Oracle and Scientific).

Virtualization: Hyper-V, VMware vSphere, KVM and Xen

Database Management Systems: Oracle, SQL Server, MySQL.

Solution Stack: LAMP, Openstack, DNS, Kickstart, Load Balancer

Web Server: IIS, Apache.

ERP Applications: Oracle, Sage, QuickBooks

Office: Word, Excel, Access, Power Point, Visio, Project

Programming: HTML, PHP, PL/SQL, Transact SQL, Python, Bash Shell Scripting, Visual Studio.

IT Governance: HIPPA, SAS70, PCI, SOX, JSOX

WORK EXPERIENCE:

Confidential

Systems Administrator

Responsibilities:

• Build new Data Center and Disaster Recovery Sites utilizing Cisco UCS 5108 Chassis and four B200 M3 Blades, two Cisco UCS 6248UP Fabric Interconnect, NetApp FAS 2552 - R2 Hybrid Storage Arrays and Cisco Nexus 5K switches.
• Install and configure VMware vCenter/vSphere 5.5 with operational Center, Cluster, and DRS.
• Provision Virtual Machines running MS Server 2012-R2, 2008-R2 and Oracle Linux onto new infrastructure.
• Migrate NAVIS Terminal Operating System (SPARCS & Express) and all Edge Automation Servers applications onto new environment.
• Manage and administer more than 110 physical and Virtual Machines mixture of Windows 2003 R2, 2008 R2, 2012 R2 and Oracle Linux operating systems on VMware and Microsoft Hyper-V utilizing Dell Power Edge Blade Servers and EMC Clarion SAN.
• Utilize BMC Remedy force for incident and change management control.
• Install, Configure and Manage Symantec Endpoint Manager 12.1.1 on Hyper-V MS Server 2012 R2.
• Install, configure and manage SolarWinds Orion Network Performance Monitor, Netflow Traffic Analyzer, IP Address Analyzer, Network Configuration Manager and User Device Tracker.
• Install, Configure and Manage Symantec Backup Exec 12 on Dell PowerVault NAS Appliance NX3200 with 48TB raw capacity.
• Install, configure and administer Oracle Database and Oracle Application Server.
• Configure and Administer Cisco 2800, 1841, 871 Series Routers, Cisco 4400 Wireless Controller and Brocade FastIron SX800 Switch.
• Configure and Administer Cisco Catalyst 3850 Series.
• Configure Office 365 tenant and perform Office Pro Plus deployment.

Confidential

IT Administrator

Responsibilities:

• Relocate Company IT infrastructure to a new HQ location.
• Install, Configure and Administer Xen Virtual Appliance on CentOS and VMware Esxi vSphere on four clustered HP ProLiant DL380p Gen8 to host six Virtual machines running MS Server 2008 R-2 Operating Systems and CentOS 6.5 for various functions such as File/Print services, Sage 300 ERP production and development, Microsoft Terminal Services and distributor order entry portal.
• Install, configure and administer DC/AD and GPO across company sites.
• Migrate MS Exchange
• Mange Hosted MS Exchange 2010 across PC’s, Mac’s, iPad, iPhone and Android devices.
• Administer and Support 120+ user base on Desktops (Windows 8, 7, XP and MAC OS), iPads, Surfs, iPhone and Android across Corporate HQ, Manufacturing, two Warehouses, outside sales and workforce.
• Install, Configure and Administer Datto Siris for on-site and off-site Backup and Disaster Recovery solution.
• Install, Configure and Administer SQL Server 2008 and 2012 R2 for Sage 300 ERP 2014 (GL, AP, AR, PO, IC, OE and FA).
• Write customized Sage ERP reports using Stone Field report writer.
• Customize Sage CRM to support distributor promotional event initiatives.
• Develop Order Entry portal for distributors to place orders directly into Sage 300 ERP Order Entry Module.
• Integrate SAP ERP with Sage ERP across PO, OE and AR modules.
• Deploy Verify Brand cloud base Product Authentication, Diversion, Tracing and Tracking System at Manufacturer, Warehouses and Distributors sites.
• Configure VPN site to site on SonicWALL, Corporate HQ to Manufacturing, Corporate HQ to Warehouses, Corporate HQ to Colocation, Manufacturing to Colocation, Warehouses to Colocation and outside world to Colocation.
• Deploy Altigen VOIP Telephony across Corporate HQ, Manufacturing and Warehouses.
• Manage and administer four multi-function Konica Minolta, HP and Zebra devices at Corporate, Manufacturing and Warehouse location.
• Leads projects through all of the key phases: discovery, initiation, project execution, control and closure.
• Define and communicate project milestones, service level agreements, and resource allocation to stake holders.
• Direct research on potential technology solutions and implementations in support of Company new IT initiatives.
• Developing and implementing policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

Confidential

Technical Services Manager

Responsibilities:

• Work closely with customer decision makers (CEO, CFO, COO, CTO, CIO, IT Director, IT Manager, Business Unit Managers, Department Staff and End Users) to identify business requirements, develop long-term technical strategic plans, and develop budgets in-line with business goals and objectives, recommend, develop, implement, and support cost-effective technical solutions for all aspects of the business organizations and operations.
• Define and communicate project milestones, service level agreements, and resource allocation to customer project team.
• Review performance of customer IT systems to determine operating costs, productivity levels, and upgrade requirements.
• Work with vendor professional services consultants to benchmark, analyze report on, and make recommendations for the improvement of the customer IT infrastructure and systems.
• Direct research on potential technology solutions and implementations in support of customer new initiatives, opportunities, and procurement efforts.
• Where necessary, re-engineer applications support to ensure it aligns with customer business processes, tactical planning, and strategic vision.
• Oversee provision of customer end-user services, including help desk and technical support services.
• Assist in developing and implementing customer IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Establish and maintain regular written and in-person communications with the customer project team regarding pertinent IT activities.
• Develop and maintain internal standard operating procedures to streamline operations and maintain consistency.

Confidential

Technical Services Engineer

Responsibilities:

• Infrastructure architecture Design and Implementation Consulting Services to Fortune 500 companies such as Paramount Pictures, MGM Studios, Southern California Edison, Sony Pictures, Los Angeles Times, Hughes Aircraft, McDonald Douglas, TRW, Baxter International, Edwards Life Sciences, Falcon Cable, Macerich Company, HR-Textron, TelePacific, Karl Storz, Dunn Edwards, Wet Seal, Morgan Adams Inc., Pharmavite, Windjammer Construction Company, Xircom Corp, Crane Company, Petsmart.com and Crane Hydro-Aire.
• Define and communicate project milestones, service level agreements, and resource requirement to Management.
• Perform as System, Database and Application Administrator.
• Install, configure and Upgrade Systems, Networks, Database and ERP Application software.
• Perform Capacity Planning and Performance Tuning of System, Database and Application software.
• Troubleshoot and repair Desktops, Servers, Storage and Peripheral hardware.
• Design and Implement Back-up solution, Disaster Recovery plan and Highly Available Computing Environment.
• Provide end-user services, including help desk, technical support and .
• Develop procedures, including those for architecture, security, disaster recovery, standards, service provision and end-user manual.
• Train end-user across multiple departments on network operations including log-in procedures, file sharing, printing, security, use of application software and remote access.
• Work with vendor professional services consultants to benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems.

Confidential

IS Staff

Responsibilities:

• Procure, deploy and maintain Desktop, Server Hardware, Operating Systems, and Applications.
• System and Database Administration of Prime minicomputer.
• Accounting, Taxation and Financial programming and Reporting for GL, AP, AR, PO, Property Management, Securities Management, Job Cost Accounting, Asset Management and Financial reporting for 250 Individual, S- Corp, C- Corp, Partnership and Trust entities.

Confidential

Associate Electrical Engineer

Responsibilities:

• Program and Test Keyboards and Keypads for numerous OEM’s such as NCR
• Design and Test Digital and Rotary Switches for numerous OEM’s.

Confidential

Test Technician

Responsibilities:

• Troubleshooting and repair of Dot-matrix Printers to component level utilizing multi-meter, Scope, Logic Analyzer and mechanical tools.