SUMMARY:

• A Senior level Storage / Systems Engineer with over 19 years of experience supporting High Availability systems. Proven analytic troubleshooting skills from working with a computer manufacturer and supporting a wide variety of enterprise infrastructures. Experienced consultant with a background in Cloud, Vmware, Windows, Storage, Data Center Migrations and application environments across a variety of industries. The primary driver is migrating from the reactive mindset to a proactive management. Focused on delivering superior customer service to ensure customer satisfaction.NetApp Storage - Ontap 7-Mode, FAS series, V-series, OnCommand Insight,Unified Manager (OCUM), Performance Manager, SnapManager suite, DFM, OnCommand Workflow Automation, SnapMirror, SnapVault, and Interconnect Switches,
• EMC Storage - EMC Symmetrix VMAX 20K, Solutions Enabler, SYMCLI, SMC, Connectrix Manager, DMX3 - 4, VNX, Celerra, Clariion, Centera, Atmos, DataDomain, FAST VP, SRDF, TimeFinder, Open Replicator, PowerPath Migration Enabler, Open Migrator L/M, Isilon OneFS
• Experience with VmWare management in a Windows environment
• Installing, configuring, administering, troubleshooting VMware server on ESX platform and VMware client, workstation.
• Excellent understanding of SAN, NAS storage architecture.
• Troubleshooting Complex issues within a virtualized environment
• SAN Project Management and Deliverables • Brocade, McData, Cisco Fibre Channel and iSCSI Switches; Brocade DCX, Core, Edge switching FC, iSCSI,•SAN, NAS, DAS, iSCSI, FCoE, FCIP, Ethernet, DWDM, VLAN, VSAN, •Embedded Switches •SAN Health • SAN Assessments • SAN Design • Routing • Transceivers
• FC Trace Analysis • SAN Performance, monitoring and tuning. • SAN & LAN Security • DR> Long Distance/Remote Fabrics • SNMP • Storage and Fabric Virtualization • EMC Power path • Interoperability • Data Retention •Clustering, •Root cause analysis • Professional Services.

TECHNICAL SKILLS:

COMPUTER: Windows 2000, Windows XP, Windows Vista, Windows Server 2000, Windows Server 2003, Microsoft Office 2000, Microsoft Office 2003, Microsoft Office 2007

PROFESSIONAL EXPERIENCE:

Confidential

Senior Consulting Engineer

Responsibilities:

• Planning and carrying out migrations and refreshes of storage systems.
• SAN and NAS administration of arrays connected to hundreds of servers.
• Install and setup alerting, monitoring, and management of enterprise storage arrays.
• Perfstat gathering and analysis and remediation based on results.
• Experience of FC SAN/iSCSI SAN/NAS (EMC VNX, VMAX, Extreme IO ) NetApp, storage technology and work with SANs in VMware environments
• Experience in troubleshooting SAN related issues and firmware upgrades of SANs in VMware and different environments
• Involved in DR design and planning of VmWare
• Provision VMware Datastore’s and configure storage for Virtual Machines
• Test and recommend Replication/Backup solutions for VMware, SAN and Disaster Recovery
• Upgrading/updating and patching storage systems with vendor recommended releases.
• Handle on-call and off hour schedules to assist in troubleshooting and remediation of systems.
• Day to day provisioning and reclaims, zoning, de-allocations.
• Performance tuning, capacity sizing, and life cycle planning.
• Remediate current environment with supported software and hardware components.
• Migration of Terabytes of data to new arrays.
• Consolidation of server and systems.
• Implement best practice for Oracle OVM, XEN, SharePoint, and Exchange environments.
• Forecast and capacity management of all arrays.

Confidential

Systems Engineer / Solutions Architect

Responsibilities:

• Migrated hundreds of servers using Netapp and EMC storage technologies.
• Worked at an environment which consumes 2 PB of data on a yearly basis.
• SAN Administration of storage arrays on an enterprise level which is 3,000 plus servers and 25 plus arrays.
• NAS Administration of storage arrays on an enterprise level which is 2500 plus servers and 20 plus arrays.
• SAN Fabric Management of 12 plus switches which includes upgrades, installs, migrations, zoningtroubleshooting of these fabrics.
• Experience with Virtualization technologies like installing, configuring,VMware vSphere. Creation, management, administration and maintenance of virtual servers and clients.
• Systems Administrator with 5+ years of experience in VMware vSphere- global virtualization and storage networking infrastructure.
• Proficient with Disaster Recovery implementation on Netapp using snapmirror and snapvault.
• Architect using OnCommand Insight 6.3.2 formerly SanScreen
• Setup and configure new hosts and arrays for new projects
• Administer NAS and SAN connections from storage array to Unix and Linux clusters.
• Subject Matter Expert for Netapp, and EMC storage technologies
• Troubleshooting on various file, backup, high availability applications servers.
• Support SAN and NAS environment - EMC, Brocade, McData.
• Configure and manage OnCommand Insight (OCI) formerly SANscreen
• Manage petabytes of data across numerous arrays and frames.
• Created standard operating procedures for disaster recover events and testing in various locations.
• Performance tuning of Storage arrays and other operating systems for best performance.
• Data integrity, space management, and system performance analysis.
• Produce standard operating procedures on various customer technologies.
• Handle Severity and Priority 1 as a Level 3 Engineer.
• Design and implement FAST VP and Optimizer technologies on EMC VMAX.
• Symmetrix performance analyzer used for performance analysis on IOPS.
• Storage migration and consolidation using EMC SRDF replication software, Open Replicator and Timefinder
• Clone/Snap.
• Performance management using ECC performance manager and Symmetrix performance analyzer to monitor performance indicators such as I/O per second, throughput, I/O size, and response time.
• EMC Solutions Enabler/Symcli, Powerpath and Recover Point.
• Manage backup data protection and data life-cycle efficiently.
• Project work in upgrading and maintaining SAN switches and arrays.
• Troubleshoot complex database performance issues along with array spindle performance.
• Provision and management of EMC SAN and NAS arrays using SYMCLI, ECC, NaviCLI, NaviSphere and Unisphere.
• Configure and administer Recovery Point Objectives at different levels for enterprise mission critical applications.
• Perform data replication, both local and extended distance using EMC, Timefinder/SRDF and RecoverPoint.

Confidential

Senior Enterprise Storage Engineer (Team Lead)

Responsibilities:

• Responsible for the management of 7+ Petabyte environment to include 9 data centers
• Assist in the recommendation of new storage solutions for the Enterprise
• Administer and manage on a daily basis, (2) VMAX arrays, (10) VNX arrays, (1) Extreme IO, (1) 6 node Isilon cluster replicating to (1) 6 node Isilon cluster from primary data center to DR data center in a multi tenancy environment. We were using “S” and “X” and “NL” nodes. Used for archiving and file shares. Perform One FS upgrades when necessary. (14) Centera’s, (30) Recoverpoint Nodes, (2) Atmos, (2) VPlex, (4) Brocade DCX’s, (18) Brocade DS-300b’s
• Architected the NetApp to VNX migration for our 7 regional data centers
• Currently working on the migration from (1) NS-960 to (2) VNX 7600’s
• Mentor (3) Storage Engineers for whom I am responsible for
• Utilize Prosphere and the various other EMC tools to monitor our environment
• Performance tuning, capacity sizing, and life cycle planning.
• Planed and carried out migrations on 7-Mode .
• Architecture and implemention of OnCommand Unified Manager, Performance Manager, Insight installations.
• Implemented advanced configurations of clustered and 7-mode systems.
• Modeling workflows within OnCommand Workflow Automation to suit customer needs.
• Implement best practice for Oracle, SharePoint, and Exchange environments.
• Forecast and capacity management of all NAS arrays.
• Create standard operating procedures, process, and system documentation.
• Handle on-call and off hour schedules to assist in troubleshooting, migrations, and disaster recovery events.

Confidential - San Antonio, Texas

Senior NetApp Consultant

Responsibilities:

• Travel to customer sites to perform NetApp implementations into customer environments
• Cable and configure FAS systems that conform to NetApp best practices
• Provide onsite for customer on NetApp software products
• Provide documentation to customer on their environment prior to leaving site
• Responsible for updating Confidential internal procedures for NetApp implementations
• Continue to research and stay up to date on NetApp technologies

Confidential - Austin, Texas

Senior Storage Administrator

Responsibilities:

• Day to day management of multiple NetApp Filers in local and remote data centers to include the US and Europe
• Utilize Operations Manager for monitoring and alerting on the environment
• Lead onsite Storage Engineer
• Mentor and train other administrators on the storage environment
• Conduct weekly meetings with members of the storage team
• Keep up to date on current and future technologies that will benefit Confidential
• Configure and replicate between data centers using Snapmirror
• Configure and manage multiple HP EVA 5000 and HP EVA 8000 using Command View

Confidential - Suffolk, Virginia

NetApp Professional Services Engineer

Responsibilities:

• NetApp onsite resident at Langley AFB - provided operational and technical leadership for design, implementation, configuration, and maintenance of network storage systems supporting Air Combat Command Network Control Centers
• Provided storage subject matter expertise for the Air Force Integrated Network Operations and Security Center (INOSC)
• Hands-on installation of multiple FAS storage arrays
• Assisted with large Metro Cluster implementation
• Performed storage tech refreshes at multiple Air Force Bases

Confidential, Norfolk, Virginia

Storage Operations Specialist

Responsibilities:

• Provided operational support and guidance to customer with regards to EMC storage solutions and industry best practices
• Performed a wide variety of daily storage management tasks such as capacity management, configuration, storage provisioning, and ensuring business continuity
• Monitored and managed 30+ NMCI unclassified and 8 classified remote locations using EMC Control Center and SymCli
• Researched and recommended operational improvements based on the current enterprise environment and EMC storage best practices
• Participated in the design and implementation of the business continuance and disaster recovery plans for the world’s largest intranet environment
• Planned and successfully executed seven EMC migrations for both exchange and file share environments
• Built and deployed Windows 2000 and 2003 servers for SAN connectivity

Confidential, Hampton, Virginia

SAN Storage Engineer/System Administrator

Responsibilities:

• Administered and managed (2) EMC DMX-2000s, (2) EMC DMX-3s, and (40) EMC Clariions ranging from the FC-4700 to the CX-3 platform on both classified and unclassified networks
• Configured and managed (14) Cisco Enterprise Directors and (48) Brocade departmental switches
• Monitored and maintained SAN environment using EMC Control Center and native tools
• Installed and upgraded Windows 2000 and 2003 servers for SAN connectivity in a multi domain environment inclusive of (16) remote locations
• Wrote detailed process documentation for server connectivity

Confidential, Hopkinton, Massachusetts

Technical Program Manager

Responsibilities:

• Managed 20 - 25 incoming Associate Implementation Specialists in the TSAP Program every 8 weeks
• Administered written and verbal evaluations for each associate on a weekly basis
• Facilitated on EMC core tools
• Coached and mentored associates to ensure successful completion of program
• Conducted technical interviews of TSAP program candidates
• Communicated performance data to their respective delivery managers on the progress of their associates
• Troubleshot and managed routine and complex Symmetrix, customer and customer engineer calls related to but not limited to SRDF, Business Continuance and disaster recovery situations
• Collected and analyzed technical data for troubleshooting purposes
• Provided timely and personable support for both internal and external customers

Confidential, Newton, Massachusetts

Senior Customer Engineer

Responsibilities:

• Performed installations, preventative and remedial maintenance on EMC equipment (Symmetrix, Connectrix, and Clariion) at customer locations, and in different operating environments
• Assisted in the design and implementation of disaster recovery solutions for many customers both large and small utilizing tools such as SRDF and Time finder
• Excelled as a key contributor in managing large, difficult and demanding customers by ensuring the customer was completely satisfied with the service they received prior to leaving the site
• Built and reviewed Symmetrix configuration (bin) files for Northeast Region.
• Mentored and trained junior Customer Engineers
• Proficient in the use of Clarify, Primus, Powerlink, Avatar and other related EMC web sites
• Removed and replaced defective parts i.e.: cables, drives and power supplies within the Symmetrix system

Confidential

Aircrew Survival Equipment Technician

Responsibilities:

• Navy Collateral Duty Inspector/Quality Assurance Representative
• Supervised 12 assigned personnel in Aviators Equipment Branch