SUMMARY:

• Over 15 years of experience in the IT industry. Exceptional presentation and customer relationship skills including strong written and verbal communication skills.
• Able to effectively communicate with senior management third party vendors, technical staff, as well as non - technical end users Excellent analytical skills.
• Able to absorb large volumes of technical data and develop concise solutions in addition to translating into non-technical terms.
• Extensive knowledge and experience proficiently handling complex mission critical projects under extreme time constraints.

TECHNICAL SKILLS:

WAN Layer2/3: RIP, RIPv2, OSPF, EIGRP, BGP, VTP, VLAN, HSRP, VRRP, GLBP, Ether Channel, STP, SVI, CEF Multicast, IPv6, IOS Security and QoS.

WAN Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), PortAddress Translation (PAT), Redistribution, OSPF Virtual links . WAN Hardware: Cisco 3700/, 2600, 2500 routers. Cisco 3500, 2900, HP ProCurve, Nortel BPS 2000 switches, T1, Fast Ethernet, Gigabit

LAN Technologies: Windows NT/2000/2003 Server, Norton Antivirus, Terminal Server, Linux, Apache, RAID, SCSI Active Directory, DNS, WINS, DHCP, RIS, Remote Desktop, IIS, Ghost, ImageCast, HP servers, HP iLO, HPSmartStart, HP Insight Manager, HP Smart Array, Dell RAID-PERC, Dell IT Assistant. Ubuntu,WebminHighPoint SCASI cards. ProWare SCSI and NAS storage.

Desktop Technologies: Windows 95/98/NT/2000/2003/XP/VISTA/7&8, Microsoft WORD, Excel, Access, Power Point,Visio,Internet Explorer, Mozilla Firefox, Scanners.

Testing/Monitoring Tools: Wire-Shark, Netstumbler, Inssider,Airmagnet,Iperf, Ekahau heatmapper

EXPERIENCE:

Wireless Network Engineer

Confidential -Austin Texas

Responsibilities:

• Design, configure, and implement wireless and LAN/WAN networking solutions for mid - sized to enterprise-level clients. Troubleshoot both wireless and, data networks (LAN/WAN).Conduct Air magnet wireless RF Surveys and document results.
• Develop comprehensive project-based System Designs, Network Diagrams, Migration Plans, and Test Plans. Effectively communicate with internal Account Executives and potential clients to assess and make solution recommendations. Develop Bills of Materials (BOMs) and technical Statements of Work (SOWs).

Wireless Enterprise Network Engineer

Confidential - Brentwood Tennessee

Responsibilities:

• Design wireless networks with Airmagnet Pro also run post signal test.
• Configure and cluster, Cisco Wireless LAN Controllers - 4400, 5508, 5700, 8510 Series
• Create virtual domains and deployment templates, build mobility tunnels for anchor controllers and wlans.Set up email notifications, add captive portal sites to MSE appliance.
• Create network device groups, modify LDAP database, create shell profile for cisco prime access, and add policy rules to allow access for cisco prime, Radius and TACACS, controllers and local switches.
• Customize html files, web portals along with policy results, user s and authorization in Cisco ISE
• Configure cisco switches, cisco access points - 1142, 3602i, 3702i, 2700, 1850,700,1700
• Deploy Guest Services including, registered access for BYOD.
• Upgraded security from LEAP to PEAP w/MSCHAPv2.

Wireless Network Engineer

Confidential, GA

Responsibilities:

• RF design, RF Survey/Engineering and RF troubleshooting Wireless 802.11a/g/b/n/ac networks including routers, access points
• , Controllers, Switches, Ruckus Zone Director, HP Procurve, Aruba
• Cisco routing and switching technologies (2900,3900,7200,Catalyst2960,3560,3750,4500, And 6500 switches).Collect data for the post deployment acceptance testing to ensure requirements are met for coverage, capacity, and application performance. Perform wireless site audits, antenna sweeps, frequency spectrum sweeps, and maintains site configuration data using computer software, Airmagnet, Inssider.Implementation of secure switched environment which includes enabling port security and configuration of ACL's
• Build closets MDF/IDF (mount and install backboards, cross connects, racks, patch panels, fiber optics).

Correctional Officer

Confidential, NJ

Responsibilities:

• Police inmate in a penal institution in accordance with established polices and regulations.
• Direct inmates during work assignments, patrol areas for evidence of forbidden activities, infraction of rules, report activities to superior,write written reports concerning incidences of disturbances or injuries.

Network Administrator

Confidential, Morristown, NJ

Responsibilities:

• Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, an application to meet.business needs.
• Maintain networks,Unix application issues and linguistics for a global network.
• Technologies handled include but not limited to routers, and servers, Windows 2000, Windows 2003, Active
• Directory, DNS, DHCP, Group Policy.
• Resolved web application issues escalated from customer support and other departments with a 100% success rate.
• Identified, reported and resolved network security violations., computer hardware and software problems, as well as network emergencies.

Network Technician

Confidential, Bridgewater, NJ

Responsibilities:

• Provide level 2 support for Confidential ThinkPad's HP Jornada, Blackberry, and Dell Axim handheld devices.
• Troubleshoot all MS Office application issues including Outlook.
• Record and update all service calls in Remedy ticket reporting system.
• Document all issue solutions in Service Ware Knowledge Base database.
• Remotely control clients system via PC Anyware, Dameware, enabling a more accurate issue assessment and higher first call resolution.
• Assist in new ETM Support Analyst, research and follow up on all unresolved issues within 3 days of ticket creation.
• Provide first level support (troubleshooting to identify the problem) and second level support (performing actual repairs) as needed in order to minimize loss of associate and or departmental productivity.
• Additional responsibilities included implementation, integration and general break/fix on various network related issues.

Network Engineer

Confidential, Bedminster, NJ

Responsibilities:

• Monitor Remedy tickets generated by alarms from the Enterprise Management system (EMS) for critical network problems, perform troubleshooting to diagnose the issue and resolve or escalate to appropriate internal, external or vendor groups.
• Use network management tools such as HP Openview, Concord, and Ciscoworks2000 to detect, manage and escalate abnormal conditions, which would have a negative impact on network performance.
• Troubleshoot malfunctions of network and software applications to resolve operational issues and restore service.
• Handle the tasks of providing support in network acquisition and analyzing network traffic requirements.
• Diagnosed network problems involving a combination of hardware, software, power and communications issues.