Independently Consulting Resume Pomona CA - Hire IT People

SUMMARY:

Accomplished Network Technician, with a wide range of business and technical skills.
Proven ability to utilize various complex systems, networks as well as supporting VoIP to meet business goals and objectives.

TECHNICAL SKILLS:

Cisco Routers Cisco Catalyst Switches: Cisco routers 7200,3800,2600 series Cisco switches 6500,4500,3500,2900 seriesCisco Firewall/VPN Monitoring/ Packet CaptureCisco PIX firewalls 525, Solarwinds Orion, Whats UP GoldCisco ASA 5500 ver 8.4 and above Netflow, Sniffer ProCisco VPN Concentrators 3000 series.

Networking Routing Protocols: Worked with EIGRP, TCPIP, knowledge of OSPF, BGP, RIP

WAN Technologies: WAN Circuits worked with T1, T1 PRI, DSL, Point to Point, Direct Internet Access.

Cisco VoIP: Cisco MCS VoIP 7800 Servers, Cisco VoIP 7940, 7960 VoIP phonesServer Software Cisco Unified Contact Center Enterprise (UCCE), Cisco Call Manager, Unity Voicemail, Praetorian Higher Ground for voice recording, Call Xpress for Voicemail blasts, Cisco (UCCE) Supervisor and Call Agent.

Video Confrencing: Tandberg Codec for video conferencing, Polycom video Conferencing

Server Software: Cisco Unified Contact Center Enterprise (UCCE), Cisco Call Manager, Unity Voicemail, Praetorian Higher Ground for voice recording, Call Xpress for Voicemail blasts, Symantec Backup Exec 12. Windows Server 2000, 2003, Active Directory.

Desktops and Laptops: Desktops Hewlett Packard Compaq 7700, 7800, 7900Laptops Hewlett Packard Compaq 2400, 2500, Probooks 6460, 6470

Additional Tools: Windows 7, Windows XP, Windows Server 2000, 2003, Active Directory. Windows ADMS Office Suite, Visio, McAfee Virus Scan. Symantec Backup Exec 12 and Personal Development

PROFESSIONAL EXPERIENCE:

Confidential

Independently Consulting

Responsibilities:

Configured Cisco ISR Routers for initial setup of branch offices .Configuration of Cisco series Switches for Port Aggregation, Vlan segmentation, enabling Trunking and High availability. Configured Firewalls for Site to Site tunnels and port service filtering. Windows Server Administration for Terminal Server and Active Directory upon client s request.

Confidential, Pomona CA

Technical Analyst III

Responsibilities:

Managed Cisco switch fabric infrastructure of campus network for Access layer, Distribution layer and Core Layer, remote branch Donor Centers, Maintaining High Availability
Configured and maintain ASA firewalls setup VPN tunnels for site to site and remote access. Define source and destination networks or hosts for required traffic and packet inspection.
Increased bandwidth and created redundancy by configuring Cisco Catalyst switches for Vlan Trunking Port Channel Aggregation, High availability. Deployment of IPSec Site To Site Tunnels using Cisco ASA Firewalls.
Managed relocation Projects for Donor Center for all Data Circuits and VPN Tunnels, and Voice communications. Coordinating various departments’ vendors and contractors to complete the relocation of the facility.
Managed Three Cisco Automatic Call Distribution (ACD) queues and Voicemail with Cisco Unified Contact Center Enterprise (UCCE) with Praetorian Call recording software for quality Control and Voicemail Blasts. Providing communications for Life saving Blood for our Hospitals and Donors.
Supported Windows Desktop Clients for over 700 + users on Regulated and Unregulated Hardware and Software using Clarify ticketing system.
Implemented a Multifunction Device (MFD) and printer reduction analysis projectreducing cost by moving unto a National contract. Managed MFD Budget for Division.
Deployment of phones and computers using a Refresh program of designated Desktops and Laptops, transferring of all user profiles to the updated equipment while keeping track of inventory. Maintained Regulated and Unregulated Laboratory equipment.

Confidential, Los Angeles CA

Data Communication Technician

Responsibilities:

Deployment and upgrading of Cisco IOS to improve quality of VoIP infrastructure on routers, switches and VoIP phones traveling to 70 various field offices in the US for Voice and Data communications saving cost of contracting vendors.
Increased bandwidth and created redundancy by configuring Cisco Catalyst switches for High availability STP, VLAN Trunking, and Port Aggregation. Configuration of Cisco ISR Routers using EIGRP. Deployment of IPSec Site to Site Tunnels using Cisco Pix and ASA Firewalls.
Maintained phones, voicemail, meetings, utilizing Call managers, Unity voicemail, Call center and Meeting place 6.0 for company voice communications. Utilized Track IT ticketing system to log and complete work orders.
Provided Cisco Wireless IEEE 802.11 access service for quests, and internal users.
Analyzed Voice and Data traffic utilizing network tools such as Solarwinds, Netphysics, Whats up Gold, Sniffer Pro, and router debugs for problem resolution.
Administered Windows Active directory for user access and security.

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Independently Consulting Resume

Pomona, CA

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