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Senior Systems Engineer Resume Profile

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North, CarolinA

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Summary of Qualifications

Systems Engineer experienced in matching information technology to business objectives on a variety of platforms on time and within budget. An effective problem solver who functions well in crisis situations, and who has experience in converting non-functional or poorly performing business systems into reliable and effective business tools on a variety of platforms. Manager experienced in implementing a total infrastructure modernization in a cost effective manner.

Technical Experience

Network

  • Windows Server NT 2012, Active Directory 4.0 2012, Exchange 5.5 - 2010, SQL Server 2000 2008
  • DNS, DHCP, Windows 3.1 8.1, Dynamics NAV 2009 - 2009 R2, Voice over IP Cisco AVAYA , Dell Servers, Dell laptops, Dell Desktops, Extol Secure AS2 software iSeries-Windows , Firewalls and Virtual Private Networks SonicWall and Watchguard , SharePoint Services, AS/400-iSeries V5R2-V5R4, Wireless LAN controllers Cisco and Dell , Cisco and Dell routers and switches, Anti-Virus software Trend Micro, Kaspersky , Extol EDI Integrator 6.0 6.2, Microsoft Mobile Device Manager, Microsoft DPM 2006, Intermec scanners, Red Hat Enterprise Linux 3.0, Printers, EMC VNXe 3100, Data Domain D620, VMware vCenter
  • HP Servers, HP MSA, IBM Servers Bladecenters,
  • Mainframe
  • COBOL, IMS DB DC, DB2, TSO, CICS, ISPF, IBM MVS 370 JCL, JES2, JES3
  • Personal Computer
  • Microsoft Office 3.0 - 2013, Microsoft Visio, Microsoft Project, Microsoft Access
  • Certifications
  • MCITP, MCSE, MCSA, CompTIA: Security , Network , A

Experience

Confidential

Senior Systems Engineer

  • Functioned as lead problem systems solver for clients
  • Assessed current infrastructure and needs for two enterprise class new customers
  • Implemented Active Directory, DNS, DHCP, and WINS changes
  • Trained Remote Infrastructure Management Team in Manila
  • Formatted the System Administration Operational Procedure Manual for global customer
  • Resolved transition issues
  • Provided ongoing ticket management and resolution

Confidential

Owner

  • Work with small companies to identify and resolve problems managing their data and information systems
  • Provide contract training in Microsoft technologies or systems analysis
  • Built several long term relationships through the use of marketing tools

Confidential

Information Services Manager

  • Implemented new technologies to meet new requirements including: Voice over IP system Cisco AVAYA , Wireless networking Cisco Dell , Virtual Servers HyperV , Storage Area Networks VNXe Data Domain , Virtual applications, Exchange 2010
  • Managed technological changes to support conversion to Microsoft Dynamics NAV ERP system on SQL Server from AS 400 flat file system
  • Initiated cost management for information Services to better control costs and improve planning
  • Coordinated ERP selection process including development of selection criteria and testing scenarios
  • Installed internal Electronic Data Interchange EDI processing to better respond to customer requests and to reduce data errors
  • Determined staffing needs required to fulfill Service Level Agreements

Confidential

Senior Systems Engineer

  • Created WAN for customer to support new out of state acquisition within 8 business days
  • Constructed multi-state Linux WAN for customer converting from HP 2000 network
  • Saved Microsoft Exchange database for customer after Raid array failure
  • Supported customer data processing needs quickly and accurately

Confidential

  • Director, Informatics Education and Services - Northwest Area Health Education Center
  • Conceptualized and designed WAN to link remote sites to main office enabling the delivery of enhanced services to customers
  • Converted application suite from WordPerfect to Microsoft Office improving ability to exchange data with business partners
  • Managed Y2K activities for center to ensure seamless transition to new century
  • Programmer Analyst IV LAN Administrator - Comprehensive Cancer Center of Wake Forest University
  • Upgraded the center network and databases to enable improved patient care, better coordination of research data, and support renewal of grant funding

Confidential

Senior Programmer Analyst

  • Integrated Parts and Service replenishment system into the new Volvo Global Purchasing System
  • Developed Information Technology Strategy as part of Information Architecture Core Team

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