Network Deployment Resume
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Lawrenceville, GA
SUMMARY:
- Dynamic team player with excellent IT support skills, a solid understanding of networking fundamentals, hardware functionality, and excellent technical problem resolution abilities.
- Self starter and independent thinker with sound judgment and decision making capabilities with ability to utilize technology strategies to increase productivity.
- Strong analytical problem solving abilities and excellent relationships with people.
- Proficient with technology rollouts, installations, migrations, desktop support, programming, training and configurations.
PROFESSIONAL EXPERIENCE:
Confidential, Lawrenceville, Ga
Network Deployment
Responsibilities:
- Trained in troubleshootingCisco telecommunication systems to identify and resolve hardware and programming issues
- Installed and maintained Cisco telecommunication systems
- Knowledge of Cisco routers and switches LAW/WAN management
- Completed build out of new European and residential cable set top box lab
Confidential Atlanta, Ga
Technical Support
Responsibilities:
- Install Promethean software
- Upgrade desktops and laptops
- Trouble shoot network connectivity
Confidential, Buford, Ga
Technician
Responsibilities:
- Responsible for providing hardware technical support for consumer’s personal computers and electronic devices.
- Perform on site technical support to include networking devices repairs and installations.
- Accurately log and track networking installations with accuracy and successfully resolve issues quickly and efficiently.
Confidential, Atlanta, Ga.
System Technician
Responsibilities:
- Responsible for troubleshooting problems and providing technical support for Bank of America Building - Governor office.
- Performed both telephone and on-site technical support for escalated technical issues requiring high end problem resolution.
- Configured proper connectivity, testing and troubleshooting in network installation.
Confidential, Savannah, Ga.
System Technician
Responsibilities:
- Responsible for troubleshooting problems and providing technical support for related components.
- Conducted field support, on-site technical support and repairs and handled all escalated technical issues.
- Utilize rollout prints to meet customers’ needs.
- Software/Applications: Cisco IOS, Subnetting, TCP/IP, DNS, Ethernet
- Hardware: Installation of Local Area Network and Wide Area Network
