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Network Deployment Resume

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Lawrenceville, GA

SUMMARY:

  • Dynamic team player with excellent IT support skills, a solid understanding of networking fundamentals, hardware functionality, and excellent technical problem resolution abilities.
  • Self starter and independent thinker with sound judgment and decision making capabilities with ability to utilize technology strategies to increase productivity.
  • Strong analytical problem solving abilities and excellent relationships with people.
  • Proficient with technology rollouts, installations, migrations, desktop support, programming, training and configurations.

PROFESSIONAL EXPERIENCE:

Confidential, Lawrenceville, Ga

Network Deployment

Responsibilities:

  • Trained in troubleshootingCisco telecommunication systems to identify and resolve hardware and programming issues
  • Installed and maintained Cisco telecommunication systems
  • Knowledge of Cisco routers and switches LAW/WAN management
  • Completed build out of new European and residential cable set top box lab

Confidential Atlanta, Ga

Technical Support

Responsibilities:

  • Install Promethean software
  • Upgrade desktops and laptops
  • Trouble shoot network connectivity

Confidential, Buford, Ga

Technician

Responsibilities:

  • Responsible for providing hardware technical support for consumer’s personal computers and electronic devices.
  • Perform on site technical support to include networking devices repairs and installations.
  • Accurately log and track networking installations with accuracy and successfully resolve issues quickly and efficiently.

Confidential, Atlanta, Ga.

System Technician

Responsibilities:

  • Responsible for troubleshooting problems and providing technical support for Bank of America Building - Governor office.
  • Performed both telephone and on-site technical support for escalated technical issues requiring high end problem resolution.
  • Configured proper connectivity, testing and troubleshooting in network installation.

Confidential, Savannah, Ga.

System Technician

Responsibilities:

  • Responsible for troubleshooting problems and providing technical support for related components.
  • Conducted field support, on-site technical support and repairs and handled all escalated technical issues.
  • Utilize rollout prints to meet customers’ needs.
  • Software/Applications: Cisco IOS, Subnetting, TCP/IP, DNS, Ethernet
  • Hardware: Installation of Local Area Network and Wide Area Network

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