Experience:

Confidential

To Present Systems Administrator III

• Provide senior level SharePoint 2007 2010 administration support to the Intelligence Services Business Unit.
• Manage SharePoint 2010 Web Applications and Site Collections.
• Manage and maintain production and development domain, SharePoint server, and SQL server.
• Install new software releases and system upgrades.
• Evaluate and install patches and resolve software related problems.
• Perform system backups and recovery utilizing Veeam software.
• Maintain data files and monitor system configuration to ensure data integrity.
• Support MS Windows servers and SharePoint farm in virtual machines VMware environment.
• Research and present different SharePoint related software for renewal or purchase.
• Site Collection administration and support for document libraries, lists, SharePoint workflows, and sites.

Confidential

IT Specialist APPSW GS-2210-12

• SharePoint 2010 experience in design, documentation, modification, testing, and implementation of new DoD Enterprise Portal Service DEPS for the Department of Defense DoD under the purview of the Defense Information Systems Agency DISA .
• Provided senior level SharePoint administration support to the SMC Application Support Group.
• Provided Tier II / Tier III support for DEPS customers.
• Managed the assignment of DEPS ITSM incident and trouble ticketing system used by users to report issues amongst the DEPS Application Support team.
• Coordinated completion of DEPS Change Requests with SQL Database Administrators and Windows System Administrators.
• Developed Tools, Techniques, and Procedures TTPs to streamline and enhance the productivity of the DEPS Application Support team.
• Coordinated with System Center Operations Manager SCOM team to enhance DEPS monitoring and reporting.
• Managed SharePoint 2010 Web Applications and Site Collections.
• Ensured the rigorous application of information security/information assurance policies, principles, and practices in the delivery of SharePoint services.
• Co-wrote SharePoint 2010 Security Technical Implementation Guide STIG currently used by Department of Defense DoD Field Security Office FSO .
• Applied any related Security Technical Implementation Guides STIGs to the SharePoint application.
• Developed procedures for responding to new threats to systems to ensure confidentiality, integrity, and availability.
• Planned and implemented customer migrations from SharePoint 2007 to SharePoint 2010.
• Assisted in the process of analyzing various applications in order to make recommendations to DISA concerning efficiency and effectiveness.
• Deployed, configured, and integrated 3rd-party software from Idera, Metalogix, Quest, and Nintex.
• Managed firewall policies for access to the SharePoint environment through Microsoft Forefront Threat Management Gateway TMG .
• Imported domain user profiles from a large-scale Enterprise Active Directory AD architecture into SharePoint 2010 environment.
• Implemented social networking using My Sites.
• Provided data and support to project plans for application integration and development.
• Developed the DEPS Change Advisory Board CAB workflow to streamline the DEPS Project Management Office PMO CAB approval process.
• Organized the DEPS Technical Working Group TWG to enhance coordination amongst the various Enterprise Services Mechanicsburg branches and DEPS PMO.

Confidential

SharePoint Systems Administrator DISA Contractor

• SharePoint Confidential experience in design, documentation, modification, testing, and implementation of new DoD Enterprise Portal Service DEPS for the Department of Defense DoD under the purview of the Defense Information Systems Agency DISA .
• Provided senior level SharePoint administration support to the SMC Application Support Group.
• Provided Tier II / Tier III support for DEPS customers.
• Managed SharePoint 2010 Web Applications and Site Collections.
• Ensured the rigorous application of information security/information assurance policies, principles, and practices in the delivery of SharePoint services.
• Applied any related Security Technical Implementation Guides STIGs to the SharePoint application.
• Developed procedures for responding to new threats to systems to ensure confidentiality, integrity, and availability.
• Planned and implemented customer migrations from SharePoint 2007 to SharePoint 2010.
• Assisted in the process of analyzing various applications in order to make recommendations to DISA concerning efficiency and effectiveness.
• Deployed, configured, and integrated 3rd party software from Idera, Metalogix, Quest, and Nintex.
• Managed firewall policies for access to the SharePoint environment through Microsoft Forefront Threat Management Gateway TMG .
• Imported domain user profiles from a large-scale Enterprise Active Directory AD architecture into SharePoint 2010 environment.
• Implemented social networking using My Sites.
• Provided data and support to project plans for application integration and development.

Confidential

28th ID Windows/SharePoint Systems Administrator Staff Sergeant

• SharePoint Confidential experience in design, documentation, modification, testing, and implementation of new SharePoint Farm for the 28th Infantry Division of the Confidential Army National Guard.
• Responsible for the setup and maintenance of 28th Infantry Division tactical network operations.
• Managed and maintained Division domain, SharePoint server, Exchange server, and Battle Command Server.
• Configured, managed, and maintained Group Policy Objects within the Division domain.
• Designed, implemented, and maintained Active Directory structure.
• Supervised Division Help Desk operations.
• Designed, configured, and maintained SharePoint 2010 portal.
• Troubleshot automation equipment and systems to the highest degree to facilitate isolation of malfunctions to specific hardware or software.
• Restored equipment to operation by replacement of line replaceable unit LRU .
• Drafted associated technical documentation for program reference and maintenance purposes.
• Maintained proper administration for equipment and soldiers under my command.
• Performed other duties as required.

Confidential

Systems Administrator GS-2210-11

• Managed the Confidential Army National Guard domain through the use of enterprise level tools such as Active Directory consisting of over 2,000 users and computers.
• Configured, managed, and maintained Group Policy Objects within the enterprise domain.
• Assisted with the design, configuration, and maintenance of SharePoint MOSS 2007 portal.
• Configured and maintained enterprise SAN solution and backup operations utilizing EMC Avamar and EMC Network solutions.
• Coordinated and implemented updates and patches for software across the statewide enterprise through the use of Group Policy and Microsoft System Center Configuration Manager SCCM .
• Configuration and management of SCCM server.
• Designed, implemented, and maintained current Active Directory structure.
• Responsible for coordination and implementation of Windows Vista deployment and testing of Windows 7.
• Applied any related Security Technical Implementation Guides STIGs guidelines to the Enterprise.

Confidential

WAN Systems Manager GS-2210-11

• Performed a variety of network device configuration and connectivity tasks.
• Executed procedures and coordinated corrective actions to fully optimize network performance.
• Used remote management software utilities to maintain and update configuration, protocol/systems files such as CiscoWorks.
• Developed and executed appropriate actions to ensure successful backup processes.
• Evaluated the performance of network devices such as servers, workstations, and peripheral devices, and remote access systems RAS .
• Coordinated the development and implementation of configuration management plans for complex LANs and WANs with supported elements to include headquarter staff elements, tenant activities, state government, regional operation activities and national agencies.
• Implemented plans and procedures for remote installation and administration of applications and upgrades using state of the art distributed software solutions.
• Monitored distribution of applications and upgrades ensuring Army regulatory compliance, and applicable United States Code relating to copyright laws.
• Implemented procedures to ensure accurate records of authorized users of distributed software are properly managed and maintained.
• Configured and maintained Solarwinds Orion solution for network monitoring.
• Installed, configured, and maintained CiscoWorks LMS v3.1.
• Created and maintained user/e-mail accounts and computer objects utilizing Microsoft Exchange and Active Directory.
• Maintained Blackberry Enterprise Server BES .
• Co-founded the Technical Advisory Board TAB to facilitate coordination of projects amongst the various Joint Force Headquarters JFHQ G-6 departments.
• Performed other duties as assigned.

Confidential

56th Brigade Windows/SharePoint Systems Administrator Staff Sergeant

• Responsible for the setup and maintenance of 56th Stryker Brigade tactical network operations.
• Managed and maintained Brigade domain, SharePoint server, Exchange server, and Battle Command Server.
• Supervised Brigade Help Desk operations.
• SharePoint 2003 and Microsoft Office SharePoint Server MOSS 2007 experience in design, documentation, development, modification, testing, and implementation of new SharePoint Farm for the 56th Stryker Brigade Combat Team SBCT of the PA Army National Guard.
• Solely designed, configured, and maintained SharePoint MOSS 2007 portal.
• Installed, operated, and performed unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment, and auxiliary devices.
• Performed input/output data control and bulk storage operations.
• Transferred data between information processing equipment and systems.
• Troubleshot automation equipment and systems to the highest degree to facilitate isolation of malfunctions to specific hardware or software.
• Restored equipment to operation by replacement of line replaceable unit LRU .
• Assisted in the design, preparation, editing, and testing of computer programs.
• Drafted associated technical documentation for program reference and maintenance purposes.
• Modified existing application packages using application and operating system software and appropriate computer language commands and files.
• Maintained proper administration for equipment and soldiers under my command.
• Performed other duties as required.

Confidential

Customer Support IT Specialist GS-2210-09

• Served as a technical specialist on all automated systems utilized throughout the Military Personnel Office.
• Provided solutions to customer requests for assistance in resolving complex hardware and software problems. Provided direct technical assistance to current and potential users so that LAN/WAN and other C4 systems operations have few major disruptions.
• Installed and maintained hardware devices supporting a broad range of information systems employing multiple network and local operating systems and client server software.
• Installed and configured workstation and network operating systems, and applications software on a wide range of configurable information systems devices.
• Performed operational tests on equipment in test array or operational configuration prior to issue, or installation, to ensure proper operation and to minimize hardware, software, and network conflicts.
• Captured, maintained and tracked warranty data for all fielded systems in order to advise other support personnel and leadership of warranty status.
• Directly interfaced with multiple vendors to request and monitor warranty work.
• Provided familiarization training for users of new equipment and software as required.
• Created instructional documentation utilized by the organization for system imaging.
• Created baseline inventory template adopted by the organization for area inventory tracking.
• Drafted associated technical documentation for program reference and maintenance purposes.