SUMMARY

• Over 8+ Years of IT networking experience in the areas of Microsoft Network Administration, Server Consolidation, Active Directory Management, vSphere 5 Enterprise plus, Desktop Authority, Citrix Operations, Systems Management and Application Virtualization.
• Worked with Windows 2003 Active Directory configurations in a single forest, multiple domains infrastructure.
• Implementation and Designing of Active Directory, DNS, DHCP, and Active Directory enabled applications.
• Implemented Patch management solution - WSUS for managing patches for windows servers. Also managed other Patch management Software’s like Shavlik.
• Implemented Microsoft Cluster Services (MSCS) for web services (IIS 6.0) providing High Availability (HA) and failback for the business critical web applications hosted.
• Advanced knowledge of multi-user operating systems Installation and configuration.
• Maintaining the File Server and Print Server and cloning the Desktops on Network in Windows environment.
• Followed Change Management and Problem management procedures as part of steady state tasks for any kind of change which went in to the servers or even problem tickets which needed the Change tickets using tools like Remedy and PeopleSoft.
• Demonstrated high level of responsibility for researching, purchasing, and configuring any equipment needed for IT departments with little or no supervision.
• Expertise in VMware environments 2.5/3.0/3.5/4.0/4.1/5.0 and 5.1. Installed ESX server on DL580 series Servers and familiar with VMware Virtualization. Managed virtual machines on ESX servers. Familiar with ESX clustering, VMotion, HA & DRS.
• Designed and implemented the migration of Citrix Presentation server 3.0/4.0 farms to Citrix 4.5/ XenApp5.0 farms hosting around 2000 users and 200 applications and extensively worked in Windows Active Directory environments from design, setup, and implementation to maintenance phases and attending severity calls.
• Managed all IT infrastructure support including E-mail and File servers, Desktop/Laptop, NT Administration and local area networks (LAN).
• Working on Incident Tickets while on-call 24x7 rotation basis environment
• Good knowledge on working with Incident, Problem, Change and Request Management Tickets in Remedy Ticketing Tool
• Familiar with Tools Like Norton Ghost, remote control applications like pc anywhere and vnc
• Excellent Client handling& Technical skills, which involve interactions, updating and remote transitioning of business specific applications.
• Good at Data analysis, identifying and planning strategies, which provides performance driven metrics.
• Strong problem solving and analytical abilities and strong written/verbal communication skills.

TECHNICAL SKILLS

Languages: C, C++, VB Script and SQL/PLSQL

Operating Systems: Windows NT/2000/2003 Server, NT/2000/XP Desktop, Red hat Linux, Unix-Sun Solaris and DOS

Web Technologies: HTML, PHP, XML

VMware: VMware ESX 2.5/3.0/3.5/4.0/4.5/5.0/5.1 , vCenterCitrix Citrix Presentation Server 1.8/3.0/4.0/4.5 (XenApp)

Database Servers: MS SQL Server 2005

Mail Servers: MS Exchange 5.5/2000/2003

Internet/Web Servers: Microsoft IIS 5/6

Software: Active Directory, Microsoft Systems Management Server (SMS), Microsoft Operation Manager (MOM), VMware, Exchange 5.5/2000/2003 Server, Blackberry Server, RAS, WINS, DNS, DHCP MS Office Suite.

Tools: Altris, AMDT, Network Trouble Shooting Tools, SRM, Parity Performance Monitor, ADST, Mercury Win Runner, Load Runner, Test director

PROFESSIONAL EXPERIENCE

Confidential, Raymond, OH

Windows/VMware/ Active Directory Administrator

Responsibilities:

• Maintained and supported 200+ physical servers, 200+ virtual servers with about 5000+ users.
• Installation, configuration, administration and maintenance of Windows Server 2003 and Server 2008 on Dell Power Edge Servers 1950, 610, 620, 710, 720 and 810.
• Management/monitoring of servers using Open Manager Essentials default MS tools and third party tools.
• Security Administration of Windows Servers, user accounts and security groups
• Created AD users, groups, Policies, printer mapping and login scripting.
• Implement/Manage Windows 2008 cluster environment for Lotus notes, SQL, and Cad application servers.
• Install, configure, administrate and maintain Hyper- v environment for a remote site domain controller.
• Managed and maintained file server running Windows 2003 Advanced server and managed file and NTFS permissions for local users and groups.
• Responsible for administering and troubleshooting all the issues related to VMWare, Active Directory, Windows 2003 and 2008 R2 Servers.
• Dell Power Edge server build configuration,cablemanagementandserverinstallation in data-center.
• Administrating and troubleshooting all the issues related toWindows 2003, 2008, Activedirectory, VMware, Veeam, DesktopAuthority, SCCOM, DellOpen-mangerDeploymenttoolkit, Windows clustering and SQL clustering.
• Creating and managing Active Directory and Group Policy environment.
• Monitoring physical and virtual server’s alerts andperformance.
• Support windows update process for clients.
• Managing and supporting physical and virtual server’s backups and restores.
• Support 5000+ users’ daily issues, related to network drive mapping, NTFSpermissions,specialaccess, anddepartmental project/personal driveaccess.
• Creating users and assigning the roles depending on the privileges and restricts the user access.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Administering and Maintaining Active Directory group policies for the environment through Group policy editor
• Implement two nodes clustering with windows 2003 STD R2 serves and windows 2008 Ent R2.
• Setup and configured Resource manager for alerts and health monitoring.
• Helped in the server build process of the 100 Confidential Blade servers.
• Install Tivoli storage manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license Manger, Server Resource monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint installation, MegaRaid.
• Worked with Microsoft Hyper-v to building a cluster environment for an offsite office.
• Expertise in VMware environments 4 and vSphere 5.i. Installed ESX server on DL580 series Servers and familiar with VMWare Virtualization. Managed virtual machines on ESX servers. Familiar with ESX clustering, VMotion, HA & DRS.
• Provided feedback to the management with suggestions for upgrades in technology or Hardware.
• Experienced with Hyper-v environment. Installed windows 2008 Re enterprises on Dell power edge server and virtualized active directory and a fileserver for an off-site project.

Environment: Windows XP/Vista/7/NT/ 2000/20, SQL 2008-Ent, ESX 3.0/4.0/4.5/5.0/5.1 , Virtual Center, VMware converter, Citrix, Desktop Authority, Veeam, Hyper-V, SCCM, Open Manager Essential, Microsoft Clustering, Active Directory, Confidential Blade servers, Tivoli storage manager, Power Shell, VB scripting.

Confidential, Hammond, IN

Windows/Citrix/VMWare Administrator

Responsibilities:

• Install Tivoli storage manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license Manger, Server Resource monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint installation, MegaRaid.
• Maintained and supported 1000+ physical servers, 1000+ virtual servers with about 10000+ users.
• Building Windows 2003 and 2008 R2 Servers on Confidential XSeries 346, 3650, 3650m2 and 3650m3 servers. Also on Confidential P series, E series Servers and Dell Power Edge Servers.
• Designing and building the new servers and install all applications according to the department requirements.
• Responsible for administering and troubleshooting all the issues related to Citrix, VMWare, Active Directory, Windows 2003 and 2008 R2 Servers.
• Creating users and assigning the roles depending on the privileges and restricts the user access.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Administering and Maintaining Active Directory group policies for the environment through Group policy editor
• Implement two nodes clustering with windows 2003 STD R2 serves and windows 2008 Ent R2.
• Used System Central Configuration Manager for software upgrades and patch management.
• Used System Central Configuration Manager to address system changes and configurations.
• Managed the existing Citrix (PS 4.5 & XenApp5) server farm, helped troubleshoot Citrix farm and application issues
• Designed and implemented a new Citrix XenApp 5.0 farm according to the best practices. The farm consisted of 100 Confidential Blade servers and around 2000 concurrent users, upgrading the existing 4.5 farm.
• Setup and configured Resource manager for alerts and health monitoring.
• Helped in the server build process of the 100 Confidential Blade servers.
• Created a Network Load Balanced (NLB) cluster for the Citric Web servers and configured it for the installation of Citrix Web Interface 5.0
• Expertise in VMware environments 2.5 and 3.0/3.5/4.i. Installed ESX server on DL580 series Servers and familiar with VMWare Virtualization. Managed virtual machines on ESX servers. Familiar with ESX clustering, VMotion, HA & DRS.
• Implemented Citrix policies to centrally manage Citrix users and application settings and applied Load Balancing to increase application availability and efficiency. Also implemented load evaluators and resource manager for monitoring the heath of the servers.
• Created Roaming Profiles for the Citrix Users to reduce server load and increase performance.
• Worked with Microsoft Hyper-v for building a cluster environment for remote office.
• Worked with Microsoft and Confidential engineers for issues pertaining to the new environment and the application.
• Worked with utilities like XenApp Prep and Sys Prep to help clone the XenApp servers for future deployment and expansion.
• Worked with the application Admin with the installation, migration and troubleshooting application issues (namely Nextgen EMR and Medlinks) on the new environment.
• Created Documentation for the entire installation and design process and performed a warm handoff to the company management.

Environment: Windows XP/Vista/NT/ 2000/2003/2008 , SQL 2008-Ent, ESX 3.0/4.0/4.5, Virtual Center, Oracle, VMWare, Citrix XenApp, VMware converter, Hyper-V, SCCM, Open Manager Essential, MSCS, Active Directory, Confidential Blade servers, Tivoli storage manager, Open filer, IIS 6.0.

Confidential, Cincinnati, OH

Windows/Citrix Administrator

Responsibilities:

• Maintained and supported 1000+ servers with about 5000+ users.
• Building Windows 2000 and 2003 Servers on HP Proliant DL 360, 380, 370 and 580 Servers. Also on Confidential P series, E series Servers and Dell Power Edge Servers.
• Designing and building the new servers and install all applications according to the department requirements.
• Responsible for administering and troubleshooting all the issues related to Active Directory, Windows 2000 and 2003 Servers.
• Creating users and assigning the roles depending on the privileges and restricts the user access.
• Administering domain trusts, and changing the domain mode using Active Directory Domains and Trusts.
• Administering and Maintaining Active Directory Group policies for the environment through Group policy editor
• Managed the existing Citrix (PS 4.5) server farm, helped troubleshoot Citrix farm and application issues
• Designed and implemented a new Citrix XenApp 5.0 farm according to the Best practices. The farm consisted of 48 Confidential Blade servers and around 1300 concurrent users, upgrading the existing 4.5 farm.
• Created a standalone SQL Database Server for Citrix and for redundancy replicated the Citrix Data Store and the Resource Manager Database to another SQL server. Also created maintenance plans for the SQL servers.
• Setup and configured Resource manager for alerts and health monitoring.
• Configure Cisco routers, switches and firewall products
• Helped in the server build process of the 48 Confidential Blade servers. Install Tivoli storage manager, ITM6/Tivoli Endpoint, Remotely anywhere, Tivoli license Manger, Server Resource monitor, Fusion, parity, Symantec/MacAfee Antivirus Endpoint installation, MegaRaid.
• Created a Network Load Balanced (NLB) cluster for the Citric Web servers and configured it for the installation of Citrix Web Interface 5.0
• Implemented Citrix policies to centrally manage Citrix users and application settings and applied Load Balancing to increase application availability and efficiency. Also implemented load evaluators and resource manager for monitoring the heath of the servers.
• Created Roaming Profiles for the Citrix Users to reduce server load and increase performance.
• Worked with Microsoft and Confidential engineers for issues pertaining to the new environment and the application.
• Used System Central Open manager for software upgrades, patch management, system changes and configurations.
• Worked with utilities like XenApp Prep and Sys Prep to help clone the XenApp servers for future deployment and expansion.
• Written VB scripts for easy management of the servers.
• Worked with the application Admin with the installation, migration and troubleshooting application issues (namely Nextgen EMR and Medlinks) on the new environment.
• Created Documentation for the entire installation and design process and performed a warm handoff to the company management.

Environment: Windows XP/Vista/7/NT/2000/2003, SQL 2008-Ent, Citrix XenApp, SCOM, Open Manager Essential, Microsoft Clustering, Active Directory, Active Directory Group Policies, Confidential Blade servers, Tivoli storage manager.

Confidential

Wintel Server Administrator

Responsibilities:

• Developed and managed farms with Citrix Metaframe presentation Server for Windows consisting of 5,000 users and 300 servers (physical & Virtual).
• Supported Production Metaframe presentation Server 4.0/4.5 farms comprised of 60 physical servers.
• Managed Development Metaframe presentation Server 4.0/4.5 farm comprised of 50 virtual servers hosted on VMWare ESX 3.5.
• Implemented Citrix policies to centrally manage Citrix users and application settings and applied Load Balancing to increase application availability and efficiency.
• Planned the consolidation and migration of Production Metaframe 4.0 farms to single 4.5 farms and also implemented Citrix Printing.
• Managed multiple ESX-host clusters, VMWare VMotion, VMWare DRS and HA clusters, VMWare Consolidated Backup, and optimizing resource utilization and access control through the use of Resource Pools.
• Implemented Windows Server Clusters for Web Service (IIS 6.0).
• Brought about server consolidation using by application virtualization on Citrix environment and also Streamed application packaged for servers and desktops.
• Performed steady state tasks including Change Management, Problem Management (Remedy) and has extensively documented the resolutions to issues or RCA’s or even Project Executions.
• Published several Excalibur Billing and Customer Care applications for over 2000 Customer Care Operators. Published Medical Tools and applications, Field Scheduling and Routing applications on laptops to Mobile Maintenance Teams. Also implemented HOT DESKTOPS for institutions and used Password manager.
• Worked along with SAN administrators in configuring FC/iSCSI SAN for the Intel/VMWare environment.
• Participated in Internal/External Auditing (Sox) through effective scripting for automation to query the various audit related values on the servers using VB scripts, shell and Perl.
• Also participated in the HIPPA compliance auditing.
• Have participated in the On-Call process for the Intel team for OS/Hardware issues.
• Worked with other administrative teams to help troubleshoot Application/OS/Hardware related issues.

Environment: Windows XP/NT/2000/2003, SQL 2003, ESX 3.0/3.5, Virtual Center, VMware converter, Citrix, Microsoft Clustering, Active Directory, IIS 6.0, Remedy, SAN, iSCSI .

Confidential

Jr. Windows Administrator

Responsibilities:

• Management and administration - Windows Active Dir. Structure and Group Policies
• Windows AD Group Policy Administrator
• Initiated, Demonstrated and implemented Wireless access to county applications for field users Terminal servers, VPN.
• Installation, configuration, administration and maintenance of Windows Server 2003 and Server 2000 on Dell Power Edge Servers.
• Management/monitoring of servers using default MS tools and third party tools. Migration of NT4 servers to Active Directory Domain.
• Security Administration of Windows Servers, user accounts and security groups
• Created AD users, groups, Policies, printer mapping and login scripting.
• Monitored server health, performance, executed scheduled tasks and designed event action plans for critical services
• Provided feedback to the management with suggestions for upgrades in technology or Hardware.
• Managed and maintained file server running Windows 2003 Advanced server and managed file and NTFS permissions for local users and groups.
• Configuration of Farms, Zones, DC’s, DS, TS License servers, Web Servers.
• Administration of Windows2000 server and remote installation of Win 2000, Win XP client systems.
• Responsible for enterprise patch management.

Environment: Windows XP/NT/2000/2003, Microsoft Clustering, Active Directory, AD Group policy, NTFS permissions.