Confidential

Sr. Systems Administrator

• Sole administrator of Windows 2003 Server in an Enterprise AD Domain including Backups using Veritas 10.0
• Added, deleted and managed user accounts for site connector in AD domain. Administration and Maintenance of users hardware to include desktops, software, printers and other related IT equipment. Managed encryption keys for VPN users and used remote administration to accomplish software troubleshooting.
• Primarily responsible for off-site administration of two key facilities.
• Used administration software to accomplish the mission including LanDesk remote management, Remedy 7.0, and Ghost 8.0.

Confidential

Sr. Field Engineer

• Installation, integration and configuration of CCTV systems for Department of State at various locations in the Middle East and Afghanistan.
• Server installation and administration using Broadware Media Server 4.4.1 and Broadware Application Server 1.0 on a Suse Linux 9.0 platform.
• Wireless installation and solar/battery primary/backup solution using Motorola Canopy 5.2 GHz, assorted solar arrays and batteries.
• Complete from the ground-up cable infrastructure installation including Fiber, Coax, Cat 5e, and associated power cable runs.

Confidential

Sr. Unix System Administrator

• Administered JCALS and IMDS servers and maintained their configuration. Prior to implementing changes that might affect operations of other LAN systems, coordinate proposed changes with base CS and appropriate LAN systems.
• Acted as Network Security Officer in performing and maintaining network risk analysis as required by AF instruction. Ensure network operating system and operating environment and procedures are in compliance with applicable regulations and approved risk analysis.
• Remotely managed Lackland, Goodfellow, Keesler and Tyndall AFB JCALS servers.
• Responsibilities included the daily administration including backups of 6 Digital Unix ver 5.1a servers locally and remotely using SSH, running on DEC4100 and Compaq ES40 servers using Legato Backup software and Adic Scalar 218 Tape Jukebox.
• Added, deleted, and modified user and database accounts to meet customer needs.
• Advised the customer on technical issues including desktop support, VTC, Wireless LAN and all other Information Systems issues.
• Maintained documentation support for the contract to include Security Certification requirements.

Confidential

Network Engineer

• Network Engineering, Installation, Integration and Configuration of Air Force CITS/NMS BIP resources to include NT 4.0 / 2000 Server Advanced Server, NET IQ Appmanager End-to-End, SMS, CiscoWorks 2000 RWAN, HP OpenView NNM, Sidewinder Firewalls, QIP DNS, and Remedy ARS.
• Team Lead Installing, implementing and upgrading Secure Computing's Sidewinder firewall system based on a UNIX platform. Integrated the use of all above products within a headquartered Network Operations environment communicating with and controlling base-level Network Control Centers. Created and maintained documentation in support of installations and surveys using Microsoft Office and Visio 2000 software.
• Designed, installed and maintained lab environment to match field operations for testing, evaluation and training of personnel using Cisco routers and switches and Dell/Compaq computers with various Windows operating systems.

Confidential

Network Analyst

• Network Installation, Engineering, Management and Configuration of AFIWC resources to include Cisco RSM routers, 7000 series routers, Catalyst 5000 series switches and associated physical connections, i.e. fiber optics Single and Multi-mode , twisted pair 10/100 Base T .
• Used associated Cisco IOS and set-based commands to accomplish the above mission.
• Used Visio 2000 Professional to update and create network maps for management purposes.
• Responded to and resolved Level II and III support calls to approximately 1000 end users on a range of issues including software and hardware problems. Enhanced the customer support for the Network Shop by resolving all of the approximately 20 outstanding trouble calls within 2 days of start of contract.

Confidential

Field Service Technician

• Provided hardware and software resolutions for IBM clones, Sun workstations and servers, and HP, Tektronix, Lexmark laser printers. 1st level support for customers' equipment under contract. Provided support to operations in the field without direct site support in Network administration and installs. Installed and inventoried all of the above equipment for HQ AIA.
• Provided technical expertise in the area of audio/video hardware installations and maintenance. Working on Barco, Infocus and NEC projection equipment as well as the computer interfacing equipment.

Confidential

Network Administrator/Technician

• Provided Local Area Network Administration and Customer Support to Hq 8th Air Force users. Managed, maintained and administered a multi-platform NT, Exchange Server, Linux, and Novell 10-server farm serving over 600 client workstations. Installed and maintained Audio/Video services for HQ 8th Air Force commander. Served as 2nd level Webmaster for Hq 8th Air Force.
• Team member providing 1st and 2nd- level troubleshooting expertise to problem calls for and about PC workstations running Win 9x/NT.
• Team member of the Plans section developing communications needs and assets while carrying out 5 different military exercises designed to enhance and upgrade the 8th Air Force's warfighting expertise.

Confidential

Network Administrator/Technician

• Provided LAN/WAN hardware and network engineering/administration to the base's Wide Area Network. Installed and maintained 35 node Cisco Router network using Pairgain T1 CSU/DSU and Cisco 2500, 4000, and 7000 Routers and Cabletron Hubs.
• Monitored all base WAN infrastructures using HP OpenView NNM to troubleshoot problems for determining and implementing fixes.
• Served as Mail Administrator for all base e-mail flowing through a SMTP server using Sendmail on HP-UX.
• Provided base level Novell and Windows client support for 1000 users and Novell server support for 25 servers.
• Served as Webmaster for Lajes Air Force Base. Installed and implemented server software and hardware for the website. Used Frontpage and Paint Shop Pro to design all graphics and web material for the front-end pages.

Confidential

Network Administrator/Technician

• Provided Novell LAN Administration and Customer Support to 12th Communications Squadron and 3500 Air Force users. Managed, maintained and administered Customer Support Section that received approximately 20 new jobs and 50 trouble calls daily. Provided Randolph AFB with technical expertise to troubleshoot and fix on a first and second-level basis all Novell client and server software related problems including PC repair and cable installation.
• Team member providing installation, maintenance and upgrades to base circuit communications. Managed and maintained base circuitry connecting to the AFNET as well as providing on-site troubleshooting expertise to Scott AFB, MO for the maintenance of Randolph's IDNX 90 long-haul communications network. Installed and troubleshot all data communications connecting to and originating from the base's Main Frame and Switch.

Knowledge

Hardware

Cisco Routers/Switches, Catalyst switches, IBM PC compatibles, Sun Workstations and Servers Multiple varieties , HP 9000, Cabletron and 3-Com switches/hubs, Pairgain T1 CSU/DSU, IDNX-90 and IDNX-20, Fiber Optics, 10 and 100 Base-T using CAT 5/5E

Software

Windows 95/98/NT/2000/XP workstation/server, Microsoft Office Professional Suite, MS Frontpage 97/98/2000, Microsoft Exchange Server 5.0, Microsoft IIS 4.x/5.x, HP Open View NNM for NT HP-Unix, Remedy 7.0, NET IQ Appmanager/End-to-End Pegasus , QIP DNS, MS Visio 200x, CiscoWorks 2000, Broadware BMS 4.4.1, Broadware BAS 1.0, Ghost 8.0, LanDesk Remote Management.

Operating Systems

Cisco IOS 10.x/11.x/12.x, DOS, Windows 3.1, Windows 95/98/NT/2000/XP/Vista Workstation Server 2003, Sun Solaris 2.x, Novell 3.x/4.x., Secure Computing Sidewinder OS, TRU64 Unix ver 5.1, Suse Linux 9.0.