Senior Systems Engineer Resume Profile
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Summary of qualifications
- Twenty-six years experience as an MVS and CICS Systems Programmer.
- Project leader, as well as team member for implementing z/OS Serverpacs, IBM and third party products, CICS installations. Proficient level of expertise with SMP/E.
- Provided technical support 24x7 via telephone, pager and portal internet access.
- Problem resolution utilizing IBMLINK ETR's, logs, dumps and user documentation.
- Participated in disaster recovery hotsite testing at a remote location.
- Assembler programming for z/OS exits and system programs. Proficient with COBOL, CLIST, REXX, JCL, ICKDSF, CA1, DFSMS and DFDSS.
- Performed hardware installations including DASD, automated tape and printers.
- Sole mainframe technical support the last few months as CDS shutdown mainframe.
- Knowledgeable in PC software including MS Office products and PC printer connectivity.
Recent experience
Communication Data Services - Systems Programmer II
- Responsibilities included installing software products on a z/OS system as a project leader. Also acted as a technical resource for users, programmers and operators for all aspects of z/OS. Provided problem analysis resolution which included working with IBM and other software vendors on the phone or thru the internet. Worked with technical personnel on other platforms, such AIX and AS/400 to provide connectivity to z-series resources.
- Primary technical contact and responsibility for installation, problem analysis and resolution, user technical support 24x7 for the following software products: MQ Series, OPC, JES2, CICS, RACF, COBOL, LE, TCP/IP, Debug Tools,FileManager, Omegamon XE for CICS, PSF, Group1 products Finalist, etc. , BMS/TS, PKZIP, SAS, OHF, Connect Direct, VPS, and XPAF. Problem Resolution using Logs, Dumps, IBMLINK ETR's, etc. Installed CICS releases: CICS/ESA 4.1, CICS/TS 2.2 and CICS/TS 3.2. Utilized MRO. Installed the latest releases of CA-1 Tape Management and VPS. Maintained JCL and printer definitions in FSS started tasks for IBM and Xerox printers.
- Primary support for WLM, TCPIP, FTP and OMVS. Extensive experience with SMP/E including building and applying Usermods. Developed numerous REXX and CLIST's Participated in annual Hotsite disaster recovery test in Illinois. Maintained and executed system recovery plan.
- Developed numerous Assembler and COBOL programs for: - JES2 and SMF exit routines for standards accounting. - Security exits utilizing the RACF Racroute Macro. - CICS reporting from SMF records. - CICS/RACF interface using the Query command. - Analyze SYSLOG output. - Automate closing and enabling CICS files with EXCI. - Security reporting using RACF DBU records RACFRW.
Software Products Supported z/OS TCP/IP VPS BMS/TS JES2/3 Debug Tools XPAF OHF CICS File Manager CA-1 OPC RACF SMP/E CA Services SAS COBOL OMVS Connect Direct VTAM LE MQ Series Omegamon/XE TSO
- ISPF SDSF FDR DFDSS
- IMS CMOD FileAid Xpediter TSO
- Xpediter CICS AbendAid CA-7/11 DFSMS
Summary of Experience
Confidential
Systems Programmer II Confidential
Senior Systems Engineer
Confidential
Senior Systems Programmer Confidential
Systems Support Analyst
Confidential
Senior Systems Programmer Confidential
Programmer/Analyst
Confidential
Computer Operator