IT Consultant and Network Engineer with management skills and nearly 20 years of IT experience seeking greater challenges in an environment that promotes growth and career advancement. Experience in complex network environments with multiple connectivity types from fiber to ISDN. VMWare virtualization management experience along with Windows Server and Linux/Unix experience. Managing trouble ticket assignments by assigning tickets to the appropriate skill set subordinate and maintaining cross-training among the division members. Contract management, RFP writing, and vendor review/selection are also strong points.

Sr. Consultant

Confidential

• Worked with private and public sector customers
• Provided Customer solutions for small to large implementations
• Customer engagements assigned and scheduled by Dell Software
• Worked primarily with Dell/Quest products in the Identity Access Management space
• Provided process analysis and converted manual processes over to automation where appropriate
• Performed Identity migrations and integration to Microsoft Active Directory from Unix and Linux systems
• Performed small to large system implementation of management automation products and identity management/security products
• Worked with small single datacenter to large globally dispersed datacenters customer ranging from 1000 to 100k user account bases
• Provided SME services for supported products in the IAM space
• Provided expert advice to customers when integrating or security Active Directory, Microsoft Exchange, UNIX, and Linux systems.
• Implemented identity provisioning and synchronization systems for customers to automate the identity provisioning process.
• Performed directory migrations for corporate mergers or consolidation efforts.
• Analyzed customer environments and processes and developed recommendation, as built, and system details documentation.
• Developed PowerShell scripts as solutions to management or process issues
• Performed Ad-Hoc Training/Knowledge Transfer for customers
• Developed training materials for specific products
• Performed daily detailed reports for customer status

Sr. Network Engineer

Confidential

• Provided migration and sustainment services for a medical college during their messaging transition from GroupWise to Exchange.
• Created co-existence between GroupWise and Exchange during the migration phase.
• Designed and implemented an Exchange server environment to support 15,000 users based on the customers' criteria.
• Used the Quest Migrator for GroupWise to migrate the users from the legacy messaging platform to the new Exchange platform.
• Wrote PowerShell scripts to aid in the creation of the Quest CSVs.
• Provided PowerShell scripting to automate tasks and ease the transition from one system to another.
• Provided solutions and workarounds to challenging situations within the customers' environment.
• Created a second co-existence between the customers' environment and the Live Edu environment during a merger with another local university.
• Implemented Forefront Identity Manager to Synchronize contacts between Universities for Address Book unification.
• Provided Active Directory support for decommissioning of legacy domains being absorbed and migrated into other domains.
• Provided reporting and export services for management for various other projects or informational purposes.
• Documentation including as-build and proposed system diagrams using Visio and other Microsoft Office products.
• Wrote and submitted Change Management documents for routine maintenance.
• Processed trouble tickets for fault resolution.
• Supervised a subordinate network administrator to ensure assigned projects and trouble tickets are handled in a timely fashion.
• Assisted other company assets with offsite projects when needed.
• Obtained U.S. Secret Clearance during this time period.

Network Engineer

Confidential

• Supervised two subordinate network administrators to ensure assigned projects and trouble tickets are handled in a timely fashion.
• Organized and implemented the project to install the City's first SAN, an HP EVA 4400.
• Managed the City's VMWare pilot project and subsequent expansion of that system. I accomplished this implementation using an HP c7000 blade chassis attached to the above mentioned EVA.
• Design, implement, and troubleshoot the City's Cisco network infrastructure consisting of fiber, copper, wireless, and T-1 connectivity.
• Designed and implemented the City's public Wi-Fi pilot at the Augusta Commons.
• Reviewed and managed many of the City's contracts to ensure accuracy and timely renewals, namely Cisco SmartNet and VMWare.
• Managed a project to replace the City's core switches Cisco 6500 series from the RFP process to installation.
• Wrote an RFP to select a Cisco vendor of choice.
• Replaced dedicated T-1 circuits with leased wireless to increase site bandwidth and lower relative cost justifying the migration with an acceptable ROI.
• Implemented a Hot Office case, basically an office in a box using a firewall appliance, a wireless access point, and a VoIP telephone.
• Windows server management, including WINS, DHCP, DNS, IIS, ADS, WSUS. Windows XP, Vista, 2000 Server, 2003 Server, and 2008 Server operating systems supported on various Dell and HP platforms.
• Wrote ASP and VB scripts to automate searching and organization wide changes.
• Design, implementation, and management of the City's messaging infrastructure using Exchange 2007.
• Managed the project to migrate the City from one multi-purpose Exchange 2003 server to multiple role dedicated Exchange 2007 servers.
• Network management and monitoring with various tools including Sniffer, Microsoft Operations Manager, Microsoft Configuration Manager, CiscoWorks, and Cacti.
• SQL management for MS Operations Manager, MS Configuration Manager, HP Insight Manager, and VMWare Virtual Center.
• Some Linux and mySQL experience using RedHat, Ubuntu, and VMWare ESX 3 and 4.
• Generated policies for network usage, email usage, and server access.
• Documented server configurations and network/service diagramming with Microsoft Visio.
• On-Call 24x7 rotation.

Network Administrator

Confidential

• Managed the organizations Cisco network infrastructure from a design standpoint to configuration.
• Implemented fault tolerant connectivity to all communications closets for network resiliency.
• Managed the organizations Cisco CallManager and Unity implementation for the Home Health division.
• Network management and monitoring using CiscoWorks, Cacti, Fluke Optiview, Fluke SuperAgent, and Cisco NAM.
• Managed the project to migrate users from an IBM Ethernet/TokenRing network over to the Cisco infrastructure.
• Project lead for the networking group for new construction projects including the Human Resources relocation into the Mullins Lab Building and the new Heart Vascular Institute.
• Project lead for the internal firewall review and consolidation project.
• Revamped the hospitals Cisco SmartNet contracts for cost savings and uniformity.
• Managed multiple firewall types within the organization including Checkpoint NG, Cisco FWSM, and Juiper NetScreen.
• Managed Cisco Content Switches Load Balancer for organizations purchasing system.
• Implemented a paging gateway to allow users email access to the hospitals internal paging terminal.
• On-Call 24x7 rotation.

Network Administrator

Confidential

• Acted as secondary supervisor to the LAN Administration group.
• Design, implementation, and management of the City's Cisco network infrastructure.
• Managed and implemented the project to perform a forklift upgrade of the City's infrastructure migrating from 3Com to Cisco equipment.
• Assisted in implementing the City's current Cisco VoIP infrastructure in 1999.
• Management of Windows based services including Active Directory, WINS, DNS, DHCP, IIS, and WSUS. Supported operating systems include Windows 95, XP, NT4 Server, 2000 Server, and 2003 Server on various Compaq and HP platforms.
• Wrote a web based search engine that performed user and group lookups, reset passwords, and unlocked accounts from Active Directory.
• Managed the Exchange messaging system for the City.
• Performed the migration from Exchange 5.5 to Exchange 2003.
• Implemented CiscoWorks for network management and monitoring.
• Acted as a lead/senior administrator of a team supporting 1400 desktops and 200 printers.
• On-Call 24x7 rotation.

Network Administrator

Confidential

Managed network devices and PCs for the organization.

Managed and implemented the conversion from AUI to switched Ethernet and 10 Base 2 when necessary.

Installed, configured, and managed the organizations first direct internet connection using an Ascend Pipeline P50 ISDN firewall.

Managed an HP-UX server for online personal banking.

Managed Windows NT servers PDC and BDC and implemented the organizations Exchange 5.5 server and SNA server.

Specified and installed all equipment for a new branch including DEC servers, Cisco routers, SAM cash machines, and TSU for fractional T-1s.

Installed the organizations mobile branch consisting of a DEC server, Cisco router, cellular modem, two teller windows, and an ATM machine.

Data Communications Technician

Confidential

• Managed the County's Novell servers and moved support in-house to eliminate vendor support costs.
• Performed system backups for data loss prevention.
• Installed and maintained an equipment base of 1400 serial terminals and 100 line printers.
• Assisted in HP-UX administration and access.
• Configured Word Perfect Office for Novell user email access.
• Configured a bridge between HP-UX Word Perfect Office and the Novell Word Perfect Office.
• Installed the organizations first Exchange 5.5 email system and configured connectors to integrate Exchange users with both legacy Word Perfect Office installations.
• Installed the County's first Windows Domain Controllers for terminal to PC migrations.
• Installed the County's first enterprise network infrastructure using 3Com ATM backbone and switched Ethernet in the closets.
• On-Call 24x7 rotation.

Computer Technician

Confidential

• Supported Amtelco and Axon operator stations.
• Worked with vendors to troubleshoot and provision DID and subscriber lines to the system.
• Worked on the organizations Zetron Paging system.
• Managed the organizations multi-line fax server.
• Supported all office PC hardware and software.
• Managed Smooth Operator server based voice mail system.
• On-Call 24x7.

Network Related:

• TCPIP, EIGRP, VTP, VLAN, HSRP, SNMP, SMTP.
• RADIUS, TACACS , EtherChannel Link Aggregation , trunking, bridging, Spanning Tree.
• Cisco UCM/Unity VoIP .
• 802.11a/b/g/n wireless, WEP, WPA/2.
• Structured cabling, CAT5, CAT6, SM and MM fiber, Seicor fiber termination.
• Cisco 6500, 4500, 2950, 2960, 2960S, 3524, 3550, 3560, 3750, 4912, 2600, 2800, 2900, 3600, 7200, MDS 9124e.
• Server Related:
• Active Directory, LDAP, DNS, DHCP, WINS, IIS, SQL, SMS, Ops Mgr, WSUS, Group Policy, scripting, power shell, Exchange, FIM, Round Robin, Load Balancing, Clustering
• Quest Migration Manager, Quest ActiveRoles Server, Quest Quick Connect, Quest Authentication Services, Quest TPAM, Quest QPM for SUDO.
• VMWare ESX, Server, Workstation, Virtual Center, DRS, HA.
• HP DL180, DL320, DL380, ML570, ML580, BL460, C7000, EVA4400
• Remedy, TrackIT
• Quest Migrator for GroupWise, Quest Active Directory PowerShell Add In
• Management / Soft Skills:
• Organization, delegation, and customer satisfaction.
• Promoting professionalism and a positive work environment to increase productivity.
• RFP writing and reviewing.
• US Government Secret Clearance