Solutions Consultant Resume profile RTP, NC - Hire IT People

OBJECTIVE

A challenging position, to leverage and grow my business/technical management skills utilizing my expertise in system administration, performance monitoring, capacity planning and data center server infrastructure management, with opportunities for growth and advancement.

SUMMARY OF QUALIFICATIONS

Skill at data center tier 2 system administration technical support management.
Experience in contractor management and technical project management.
Extensive experience in system administration supporting large enterprise environment, including design, implementation, maintenance and operation.
Excellent problem solving and troubleshooting skills on both business and technical problems.
Strength in interpersonal communication to work effectively with individuals at all levels and all functional areas.
Officially certified as Sun Certified System Administrator for Solaris and Red Hat Certified Engineer RHCE .

TECHNICAL KNOWLEDGE

Operating Systems: Solaris, Linux, VMware
Programming Languages: Perl, Shell scripting
Hardware: Various Sun Servers Storage, HP ProLiant Servers, Cisco UCS Servers, Cisco Nexus Series, NetApp Filers
Software: Veritas Volume Manager File System, Veritas Cluster Server, BMC PATROL, BMC Performance Assurance, BMC BPPM, ClearCase,

PROFESSIONAL EXPERIENCE

Solutions Consultant

Confidential

Assist major global companies in transitioning from traditional data center operations and management to address today's challenge of complex cloud infrastructure operations and management.

Highlights:

Use ITSM/ITIL methodology to transform data center organization into a holistic cloud operations management organization.
Enables customers to more easily adopt, build and operate next generation Cisco data center technologies UCS, Nexus by providing a low risk operations implementation capability
Provides an objective assessment of operations architecture, implementation and operational processes, and baselines the operations architecture

Engineering Manager

Confidential

Highlights:

Delivered 50 cost saving on contract services by building in-house Tier 2 support.
Built a in-house Tier 2 support team with one team lead and 12 contractors around the world from scratch in just 9 months and took over all case work 3 months ahead of schedule.
Manage the Tier 2 support team to resolve in average 500 technical cases per month and provide more support services than the previous managed service team.
Delivered cost avoidance on new equipment purchasing of 50M.
Promote reuse and recycle of unused equipment and e-waste which has a positive impact to environment.

Systems Administrator V Senior Systems Administrator

Confidential

Highlights:

Team Lead of North America East team, provided leadership to the team of 4 systems administrators through the assignment of tasks and management of individual workload. Assisted team members in the prioritization of tasks and drove the completion of tasks on time and with exceptional quality.
Team Lead of the Engineering Linux team for 2 years to drive adoption of low cost high performance Linux technology within engineering.
Drove and leaded various large scale cross functional team projects, like daylight saving time patch and network switch fleet upgrade initiatives.
Member of performance team, that monitors and troubleshoots performance related issues in engineering development infrastructure. Also introduced BMC Performance Assurance product to the environment as performance monitoring capacity management tool.
Involved in SAN implementation and migration project, worked with the storage team to migrate servers into SAN environment.
Lead regular compliance drives that upgrade/maintain operating systems software applications to proper patch level, and decommission/consolidate aging hardware systems.
Participated in Unix Directory Services project which allows integration with Active Directory infrastructure for authentication, authorization, and naming services.
Regularly implement customized shell and Perl scripts to automate system administration tasks.

Senior Systems Programmer/Administrator

Confidential

Managed the Unix system administration aspect of the high profile victoriassecret.com e-commerce web site. Involved in the design, implementation, maintenance and operation of the Solaris production and development Unix environment.

Highlights:

Involved in the high traffic live online fashion show events to ensure normal system operations during high demand periods.
Supported and administrated various e-commerce components of the web site, such as Netscape web server, IBM WebSphere application server and ColdFusion application server.
Introduced BMC PATROL product as performance monitoring tool to the environment and responsible for its implementation, configuration and maintenance and operation.
Responsible for troubleshooting and tuning various aspects of the e-commerce web site.
Wrote various customized shell and Perl scripts to automate many system administration, performance monitoring and web statistics gathering tasks.

Systems Analyst II

Confidential

Provided high level system management administration for the government's Internet Information Services, such as email usenet news servers. Performed all levels of hardware, applications and Unix operating system support on all open systems within the organization.

Highlights:

Responsible for standardizing and restructuring of open systems environment.
Implemented, configured and supported Cisco Secure ACS dialup access solution.
Technical support for Entrust Public-Key Infrastructure.
Supported and maintained BMC BEST/1 product as the performance monitoring and capacity planning tool.

We provide IT Staff Augmentation Services!

Solutions Consultant Resume Profile

Rtp, NC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship