Senior Systems Analyst Resume Profile, PA - Hire IT People

HEALTHCARE BILLING INSURANCE HEALTHCARE SYSTEMS

Outstanding work ethic, possessing a dedication that goes above and beyond responsibilities to resolve issues. Skilled technologist who thrives in a fast-paced, rapidly changing environment, and brings an uncompromising commitment to quality and customer satisfaction. Exemplary leader, who can manage change, mitigate risk, motivate the organization, infuse new ideas and deliver solid business results to take enterprise system performance and productivity to the next level.
Change Management Requirement Identification System Integration
Consulting System Analysis Client Engagement
Process Improvement System Design Technical Support
Procedure Development System Improvement Team Leadership

TECHNOLOGY

Operating Systems: Windows, UNIX
Programming: Oracle, SQL, PL/SQL, TSQL, XML
Scripting: Pick Basic, COBOL
Databases: Sybase, Oracle, MS SQL, IBM DB2, MS Access
Tools: Facets, Crystal Reports, Rapid SQL, Data Stage, TOAD, SQL Navigator/Developer,
MS Visio/Visual Studio/Office
Expert: Creating Database Objects: Tables, Indexes, Views, Cursors, Triggers, Stored Procedures.
Writing, Testing, Debugging, Troubleshooting database issues.
Developing T-SQL DDL, DML statements, Data Integrity constraints , Rules, Performance Tuning, Query Optimization and Data Validation issues.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Analyst

Created systems for new business utilizing Oracle and Oracle database design.
Automates processes to improve efficiency.
Builds customized reports using Crystal Reports
Perform IT Support.
Creates interfaces utilizing Oracle to import external data from third-party providers.
Develops functional and technical design documents.

Confidential

SENIOR Programmer Analyst .

System development life cycle SDLC , data modeling and business analysis initiatives included:

Built Member Eligibility file load and data views.
Continuously identified and resolved critical issues prior to release.
Performed issue resolution in real-time ensuring client satisfaction.
Created and supported Crystal Reports for WEB Services/E-Business, XML schemas for real-time applications and data base tables and stored procedures for secure web-based Member Portal application.
Collaborated with Development and Quality Assurance teams.
Wrote technical and non-technical documents including design specifications, operation guides, deployment plans and process flows.
Designed logical and physical data modeling.
Utilized extensive knowledge in tuning SQL queries and improving query performance.

Senior Programmer Analyst, IS- Web

Business-critical initiatives included creating data base tables and stored procedures for on-line provider directory, delivered continuous support, developed stored procedures and views for improving data retrieval and application development. Implemented and enforced change and release management processes.

Business and internet technology initiatives included:

Implementation of PA Benefits through IVR, HDX, and Extranet.
Created and supported back-end web-based applications including Extranet Eligibility, Extranet Claim Status, Extranet Referrals submission and Real-Time Provider Directory.
Technical and non-technical documents including design specifications, operation guides, deployment plans and process flows.
Team Track Tickets and supported migrations.
NPI National Provider Identifier database development, including mapping, designing, configuring, implementation, testing, and post-launch support.
Identified and resolved technical issues.
Crystal Reports for multiple applications. Created stored procedures.
Design, development and maintenance of IVR-Interactive Voice Response system for Member Eligibility and Benefits Inquiry Medical, Pharmacy, Dental and Vision.
Design, development and maintenance of extranet eligibility inquiry and response for Providers.
Extranet Claim Status Inquiry and Response.
On-Line Provider Directory utilized 24x7x365 by members, providers, health plan staff, enrollment and regulatory staff.
Tables, indexed views, indexes, stored-procedures, triggers and cursors using DDL, DML statements.
Data Stage conversion.

Programmer ANALYST

PROFESSIONAL DEVELOPMENT

Programming with .NET Introduction, Learning Tree International
Developing SQL Queries for SQL Server, Learning Tree International
Crystal Reports, Learning Tree International
Developing User Requirements: The Key to Project Success, Learning Tree International
How to Be an Outstanding Communicator
Managing Projects and Priorities
Time Management and Personal Leadership
Visio Professional Level 1
Condensed Facets

PRESENTATIONS

Knowledge transfer to Developers
Technical training of Developers

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Senior Systems Analyst Resume Profile

PA

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