SUMMARY

A recognized expert in systems/network administration, project management, training development, security, technology implementation and administration coupled with excellent staff management skills routinely utilized to evaluate successful technology solutions. A previously Certified Microsoft System Engineer with 14 years of progressive professional experience, client relations and professional communication skills. Has proven leadership abilities in project, resource, and vendor management of the design and implementation of professional Training Programs. Poised and well prepared for new challenges.

TECHNICAL SKILLS

Windows Server 2008, Windows 2003 Server, 2000 Server, 2000 Professional, Windows 7,Windows XP Professional MS SQL 7.0 / 2000, TCP/IP Protocols, SANS, LAN / WAN/ WLAN Troubleshooting, Server Setup Configuration Application installation and configuration, VM Ware, Network / VLAN Troubleshooting, Technical Documentation, Technical Training, Information Security, Security Policy compliance, Active Directory, User security, application security, Sonic Wall, Routing, Switches, Firewalls, Network/Site/Premise Access and Security planning administration and design, Server builds and rack design, Data center, Switch and router installation and configuration, Disaster Planning Testing, Data backup software, Enterprise Software Implementation, Sarbanes Oxley Compliance. Intelligent Traffic Systems and infrastructure.

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

• Supports and maintains the New York State Department of Transportations DOT Region 1 Traffic Management Center TMC infrastructure and software for Intelligent Traffic Systems. ITS
• Interfaces with the NY State Police 911 center COMSEC as well as other State agencies to provide traffic and emergency information using multiple technologies including Video, Sensory devices and Roadside Vehicle Message Systems VMS .
• Supports the operations center in an on call capacity 24/7/365
• Working with external software and hardware vendors on support and implementation issues and project planning.
• Software and firmware upgrades of infrastructure and supporting software for traffic systems.
• Systems backup solutions and disaster recovery solution planning and development.

Confidential

Network/Systems Specialist

• Supports private and investor owned utility companies and their municipal clients in designing custom training programs for their vended Neptune proprietary software, including a wide array of their client base.
• Manages multiple ongoing projects simultaneously with varied timelines, consistently completing tasks ahead of schedule. Delivers project updates and deliverables with clients and vendors.
• Supports Client IT groups with troubleshooting issues for various vended software impacting day to day operations. Addressed information security concerns and compliance regarding proprietary software for federally regulated utility companies.
• Provides technical support demonstrations and presentations for bids and proposals.
• Works in a team environment and individual capacity to support multiple clients.

Confidential

IT Department Manager

• Hired to be the City's first IT Department Manager in the newly created Office of Information Technology, tasked with building a support team for City Services, Police Department and Fire Department's growing IT and Information Security needs.
• Charged with designing, documenting and implementing corporate standards for security, data backups, disaster recovery and best practices for the IT Infrastructure of the city.
• Responsible for auditing, troubleshooting and providing support to approximately 300 civil users including interaction with various state and federal agencies and task forces.
• Responsible for designing and implementing upgraded network infrastructure and security, availability and increased bandwidth.
• Risk analysis and security assessments for both physical and electronic threats a well as defining security policies and compliance.

Confidential

IT Consultant MCSE,MCP I

• Analyzed, designed, developed and implemented training solutions for end users for enterprise wide vended software solution.
• Worked with the vendor to ensure that the software was compliant with KeyCorp security policies as well as federally mandated Sarbanes-Oxley regulations.
• Provided documentation and training on both technical aspects of the implemented application as well as process flow to lines of business to increase productivity.
• Collaborated with Project Management Team to update tasks and deliverables and provided technical documentation to support teams' documentation.
• Managed Implementation Project milestones and ensured cooperation between various enterprise teams across multiple nationwide sites.

Confidential

Network Administrator / Implementation Engineer MCSE,MCP I

Assigned as a technical resource for Wells Fargo Task Force, providing on-site technical analysis and fact finding on poor performance of the supported application suite.

Confidential

Service Manager / Network Engineer MCSE, MCP I

Managed a staff of 4 professionals managing a large defense contract for Knolls Atomic Power Lab KAPL , a Division of Lockheed Martin, operated by the Department of Defense DOD and US Navy.