Network Operations Tech Ii/engineer I Resume
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FL
AREAS OF EXPERTISE
- Goal - orientated
- Strong motivating and communication skills
- Able to identify and solve customer needs
- Bi-Lingual (English/Spanish)
- Proficient in Microsoft Word
- PowerPoint
- Excel
- Avid custom pc builder
- Familiar and up to date with all aspects of computers including the various components inside a computer system.
PROFESSIONAL EXPERIENCE
Confidential, FL
Network Operations Tech II/Engineer I
Responsibilities:
- Managed the WAN and LAN network of various high - profile businesses domestic and international.
- Worked with a ticket system to track and troubleshoot outages in order to restore the customer’s circuit
- Performed various configuration changes on Cisco and Juniper equipment BGP, ERGIP, Firewalls (Fortinet, SDWAN, Velocloud)
- Responsible for provisioning and implementing new circuits by reviewing and finalizing configurations
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