System Administrator Resume Profile ,NC - Hire IT People

SUMMARY

Colleague ERP System Administrator

Confidential

This position is responsible for the management, administration, development and support for Datatel Colleague ERP system and its supporting systems. Managing multiple production and development systems involving application installations, software upgrades migrations, performance monitoring, tuning, and system replication. In addition, researches a variety of internal customer requests and responsible for enhancements, changes, and project management for Colleague related technology implementations. Essential Functions: As directed, performs duties such as those outlined below: Administer and maintain Colleague's production, test, and development environments using SA Valet, including the core system and its auxiliary systems such as WebAdvisor. Implement and support new modules and features of Colleague. Coordinate the implementation of new interfaces, migrations and system upgrades, including complete beta and dev QA testing prior to implementation. Track, troubleshoot, and resolve Colleague software and interface issues, including working directly with end users and IT staff.
Work with server administrators regarding desired enhancements to the Colleague system, which includes providing technical expertise and recommendations for setup and configuration. Provide support and interface with DBA. Administer Unidata, manage and create Colleague/Unidata user accounts including application security classes, and access level setup for users.
Develop custom enhancements, subroutines, and reports to support business and systems needs including using utilities Envision to build custom packages, calculated columns, and promote to production while following standard software development life cycle practices. Document customized processes, procedures, and code in support of applications. Manage printer setup, maintenance, and customizations using print interface tools such as EasySpooler. Knowledge of methodology and strong industry experience in higher education
Collaborate with other IT team members and users of the supported systems and applications. Provide proactive and ongoing operational advice regarding server administration, upgrades, and backup/restore operations on the supported platform. Develop detailed project plans that specify goals, time frames, limitations, risks, contingencies, and other resources.
Support departmental staff and administration with the identification, evaluation, selection, support and maintenance of systems solutions. Provide systems analysis and problem solving support to provide efficient and effective use of enterprise application systems
Provide timely communication and discussion with users and IT team about impact of necessary changes. Provide consistent and current communication and reports to management. Implement and adhere to test plans and change management procedures
Highly organized and possess excellent analytical skills to develop technical solutions to business problems Self-motivated, proactive, team oriented and have solid interpersonal and collaboration skills.

Information Processing Management Confidential

Worked in coordination with multiple user areas to extract and report information from database systems concerning approximately 100 service providers. Held accountable installation of software used for report generationCompared state billing and client information, with matches made to service providers, by using T-SQL and custom programs to examine all relevant data and generate reports.

Computer Specialist Confidential

Took on a leadership role to oversee migration of data from a stand-alone database into to a Banner Enterprise Resource Program. Ensured the accuracy of migration activities to support the daily functions of the office went smoothly. Oversee modifications, enhancements, testing, and documentation for ad-hoc and batch processes. Partnered with HR, Registrars, Finance, and IT teams for project management and new system rollout by applying programming to ORACLE/SQL environment and using TOAD for ad-hoc reporting. Streamlined data coding and generation while ensuring quality by establishing procedures and monitoring systems.

Programmer Analyst Confidential

Joined a hospital environment to design and develop Internet, Intranet, web sites and web applications, including custom applications. Supported end-users with troubleshot hardware and software systems error related problems. Key player in a rollout of the financial system over to an ORACLE based program

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System Administrator Resume Profile

NC

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