Critical Facilities Technician Resume
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Troy, MI
Objectives
- To gain employment with a company that I can make an immediate difference at, and has career growth potential.
- To leverage my experience in the HVAC field to increase the accuracy and efficiency of daily operations for my employer.
PROFESSIONAL EXPERIENCE
Critical facilities technician
Confidential, Troy, MI
Responsibilities:
- Provides on - site field coordination supervision and project management support for the operation of a critical facility.
- Assists in management of critical equipment used in operating and maintaining a facility.
- Assists in management of systems and physical environment integration. Safety, mechanical, plumbing, and electrical activities.
- Reports discrepancies and trends to the critical facilities manager, operations team, and clients.
- Assists in managing preventative and emergency maintenance schedules and procedures for building systems; identifies back-up and replacement inventory needs for critical systems.
- Creates and implements operating, recovery, and maintenance procedures.
- Assists in overseeing all maintenance schedules and providers.
- Assists in updates of standard practices consistent for critical facility operations and equipment.
- Oversees and coordinates sub-contractors to assure proper installation of equipment.
- Troubleshoots emergencies, equipment problems, and technical issues, organizes and helps to create resolutions.
- Provides technical support, management and oversees vendors as necessary.
- Completes daily inspections and maintenance.
- Performs numerous electrical/HVAC preventative maintenance. Including: generator operating tests, battery tests, UPS/ATS/STS transfer tests.
- Performs safety inspections and adheres to safety policies/procedures.
- Completes daily tasks with the use of Equipment management systems including, Maximo and Service Point and Navigator.
Service/Maintenance technician
Confidential, Orion TWP, MI
Responsibilities:
- Troubleshoots and diagnosis problems with equipment while offering repair options/recommendations.
- Tests and replaces worn or damaged parts on furnaces, air conditioners, water heaters, humidifiers, and air filtration/IAQ systems.
- Properly charges and evacuates refrigerant from air conditioning and refrigeration units in order to achieve maximum efficiencies.
- Performs leak searches on air conditioning equipment, with the use of leak detectors, nitrogen and soap bubbles.
- Identifies cracks/fractures in heat exchangers found in furnaces.
- Tests carbon monoxide levels to ensure a safe environment.
- Checks motor amp draws, capacitor microfarads, ignitor ohms.
- Cleans/replaces flame sensors, condensate traps, drain lines, evaporator coils, condenser coils, and blower wheels, as well as other various parts found in HVAC equipment.
- Offers additional products and services to the customer, creates awareness of any available upgrades or promotions the company is currently offering.
- Answers additional questions, as well as addressing any additional concerns the customer may have to make certain all of their needs have been met.
- Guarantees high customer satisfaction, by providing options, explaining benefits, and ensuring the customer is aware of any issues or potential dangers that may be present in the home.
Confidential, Royal Oak, MI
TEAM MANAGER
Responsibilities:
- Managing, training, and helping team members develop open communications.
- Thinking creatively, working effectively in groups, and creating workplace trust.
- Leading the team in creating and implementing viable solutions for day-to-day problems.
- Acknowledging and rewarding team members for their accomplishments, while making sure everyone participates in assigned projects.
Confidential
STUDENT ASSISTANT
Responsibilities:
- Completing daily retail and online operational tasks with a constant focus on providing exceptional customer service.
- Completing daily managerial tasks such as inventory control, aggregation and reporting of sales data, and creation and implementation of marketing strategies.
