SUMMARY

Hardware knowledge:

HP Proliant Servers - DL Series, IBM eServers, xSeries, Dell Power edge Servers. Nokia IP 350 Firewall, CiscoASA 5520 VPN/firewall, HP Storage works smart array SAN, NetApp. HP 160/320GB SDLT tape Sonic Wall Firewalls, D-Link, Netgear Access Points, and HP Layer 3 Switches. Linksys SOHO routers, Tipping Point IPS, IBM Blade CenterHS21, HP BL20P, IronPort. InfortrendSAN, Data Domain, CompellentSAN, APC-UPS, Black Box environment monitors. HP Procurve L2/L3 Switches Qlogic ISCSI card installs. Dell Equallogic PS5000x and 5000E/P6500 series SAN.

Software Enterprise Application Knowledge:

Microsoft Windows Server 2012R2/2008R2/2003/. XP/Vista/Windows7.Windows 8.1 IBM OS/400 v5r3, v5r4, RedHat ENT5/CenOS. VMware 3.5/4.c/5.0,vCenter standard, vConverter, vFoglight, vOptimizer, vRanger. Hyper-V, Microsoft Exchange 2013/2010/2007/2003, Microsoft Office 2003/2007/2010.MailFlowTroubleshooter, Message tracker, QueViewer,Tracking Log Explorer,Check Point Smart Console R55, Websense. HP Insight Manager, and IBM iSeries Access for windows, Microsoft Sql Server 2012/2008/2005/2000, MySQL,. Ipswich WS FTP SERVER, Backup Exec 10.0 Snap Mirror/Snap Replmon, Repadmin, FRSdiag, Sonar, GPMC, RSOP, DFS, Group Policy ObjectsManager for Exchange, SolarWinds, Power Shell, Log Parser. Citrix4.5, SCCM2012/SCOM2012. SharePoint2010, CommVault Simpana8, SAN Surfer. Trend Micro, Websense Email Gateway, Symantec Endpoint 11.0/12.1, OpenFiler.

Employment:

Confidential

Infrastructure Engineer

• Responsible for foundation design for anActive Directory migration within amulti domain environment, with seventy thousand users.Resolve all Active Directory problems that arise.
• Provide Active Directory resolution and management using Microsoft tools and third party applications.
• Implementation of the design of OU, DNS, DHCP and Group Policystructure for hospital sites in addition to security groups throughout the enterprise environment.
• Document all work related functions and training to team members.
• Manage and maintain SolarWinds NPM APM for all Domain controller Environment.
• Implement and manage DNS, DHCP, and Group Policy for root domain sites. Train site admins on Infrastructure overview. WSUS patch management deployment for sites.
• Responsible for DHCP in a MS Clustered design.
• Solely responsible for the build out of Windows 2008 R2 Domain controllers, and removal of 56 child domain controllersin an enterprise environment. Verifying correct subnets within sites and services for each Domain controller build, configuring subnets and removing no longer used subnets.
• Exchange 2010 Administration, user migrations within a multi domain environment. Migrating user mailbox deleting disabled mailboxes resolving disconnected mailbox issues during migration.
• 2013 Exchange deployment solution for future rollout.
• Level3 support of Exchange 2010 Production environment 40K users. Exchange log management, database management.
• Utilizing AD tools such as Replmon, Repadmin, FRSdiag, Sonar, GPMC, RSOP, DFS, Group Policy Objects
• Responsible for updating Microsoft Exchange homeMDB values, homeMTA values, and UPN values In addition to verifying database corruption and resolving dismounted database issues, disconnected users from DB, Mail flow and RBAC access for Site Administrators.
• Use remote connectivity Analyzer for testing Mail flow Active sync and other mail flow problems, in addition to MXToolbox.com
• Citrix group membership validation and published applications. Verifying Security groups are part of correct applications
• ServiceNow Incident management ticketing support.
• MBSA Security analysis for DCs and MSAT Microsoft Assessment Tool to adhere to best practice.Solarwinds log management security deployment.
• Assist in the deployment of Virtual Machines in a VMware Clustered environment, versions includeESXi4 and ESXi5.1/5.5 for 56 hospitals. HA/FT DRS Configuration and Maintenance of virtual servers where applicable.
• Responsible for McAfee EPO Encryption support and Design Endpoint security management deployment for site hospitals.

Confidential

Systems Architect

• Responsible for the design and delivery of Microsoft Active Directory 2008 R2 Multiple domain structure.
• Design of Domain placement of dispersed branch office RODC and Writable domain servers.
• Build out of Domain controllers, Build out of OU's, and Group Policy structure.
• Additional design services include DNS, DHCP, and Sites Services services.
• Assist in the design and overview of 5000 Windows 7 migrations.
• Veeam backup replication installation and management.
• vSphere 5 design migration from vSphere 4.0
• Implementation of a certificate services infrastructure for multiple sites.
• SCCM2012 deployment primary site server and Database server

Confidential

Sr. Systems Engineer

• Migration of Active Directory from 2003 to 2008 Environment. Management for all DNS, DHCP and Domain controller functionalities
• Equal Logic SAN Administration creating, expanding and management of volumes.
• Management and overall responsible for all server roles Building implementing and installing Windows 2008 R2 servers both physical and virtual servers, mainly dell sever environment.
• Deployment of software and desktop management through SCCM 2007 and server monitoring with SCOM 2012.
• Administer Lync servers adding and removing users as needed.
• Management of Dell Blade Chassis M1000e. Upgrading firmware and resolving all blade related issues.
• Linux Administration of CentOS, Redhat 5 Servers providing LVM management and file structure management.
• Identify security risks, threats and vulnerabilities of networks, systems, applications and new technology initiatives including, testing firewalls, IDS, and enterprise anti-virus systems.
• Responsible for VMware vSphere4 environment management of all virtual servers.
• Responsible for SharePoint 2010 Server build out MS clustered environment.
• Built first ESXi5 HA cluster Servers within datacenter.
• Implemented Veeam backup Enterprise for Virtual servers.
• Responsible for architecting a DR solution for overall environment.
• Advise and resolve Backup issues. Providing future more efficient backup solution for Infrastructure.
• Responsible for Websense Email Security gateway. Support email spam and message tracking.
• Full migration projects of Exchange 2003 to Exchange 2010 Sp1 a total of 500 users. Build out servers for all roles in a DAG environment for HA. Move mailboxes troubleshoot connections with end client outlook2007/2010, Entourage/office 2010, OWA.
• Administer SolarWinds for server and all infrastructure devices.
• Work with all vendor related projects.

Confidential

Sr. Systems Engineer

• Responsible for day to day administration of network infrastructure and all enterprise applications.
• Deployment, upgrade and maintenance of existing systems. Such as CommVault SP5 WSUS management.
• Implementation Daily administration of Active Directory Windows 2008 infrastructure including GP and security within the infrastructure e.g., verify DC controllers are functioning, using tools such as DCDIAG and NETDIAG as need to resolve issues, tweaking policies if needed.
• Daily administration of RedHat Enterprise 5 Linux server.
• Work with vendor provided solutions and project work.
• Implementing a framework for daily support such as configuring GotoAssist for remote support Installation of SharePoint server for knowledgebase, helpdesk tickets and document management.
• Manage helpdesk support personnel.
• Advance Windows Server 2003 and 2008 administration. Creating users, OU's, troubleshoot AD, re-implementing security and administering DNS within the AD structure.
• Maintaining backup functionality via CommVault Simpana 8 enterprise backup solution, recovering files, reviewing back up summary report, Creating Storage Policies, Scheduling backups and resolving issues within CommVault as needed. Installation of Commcell server, Media server and management.
• Maintain Commcell server patch with accordance with CommVault deploying agents to newly build servers Windows and Linux, Configuring data streams when
• Necessary and adding new libraries.
• Administration of DataDomain network area storage system verifying replication, compression and space usage
• Setup ISCSI and configure servers to boot from san through ISCSI deployment.
• Administration of Compellent SAN and Infortrend SAN. Creating, editing and management of all volumes. Configuring snapshots replays .
• Maintain IBM Blade HS21's/HS22 on IBM chassis E platform. Full management and maintenance on blade system such as Bios and Management Modules firmware upgrades.
• Responsible for daily operations and management of Microsoft Exchange Server 2003. Including front end and back end server. Verify mail filter Trend Micro is performing all rules based scanning, as well as Symantec Exchange Mail Security.
• Assist in Exchange 2010 setup and configuration in a virtualized environment.
• Management and Architect of VMware's vSphere ESX4.0/ESXi Infrastructure. Creating and configuring guest OS. Management of host nodes through vCenter server and through Blade center AMM. Transition from ESX to ESXi Data center in an iscsi backend.
• Troubleshoot, identify, and correct storage, network, system, and application problems within a virtual environment.
• Setting up HA ESXi clusters both production and DR environment. Setting up architect data Stores for Cluster.
• Providing server migration P2V V2V usingVmConverter or vizioncore converter app. setting up standard switch within the virtual environment. Assist in implanting New Storage SAN.
• Assist in the research, selection and implementation of virtualization solution.
• Responsible for installation/upgrade, administration of SolarWinds NPM and APM monitoring, installing SQL database server and monitoring server
• Daily administration of all network security through firewall and VPN appliance Sonicwall . Creating VPN tunnels, NAT configurations, and administration of VPN access for users managing content filtering.

Confidential

Systems Engineer

• Administer and maintain overall Network infrastructure in a team environment.
• Support and management of Citrix farm, publishing applications and verifying user access.
• Architecting and maintain Exchange Enterprise 2003 clustered environment
• Administering of mail store, moves, and changes.
• Resolve any failed cluster groups/resources.
• Manage VMware Infrastructure servers.
• Resolve Exchange mail flow and client outlook issues.
• Assist with the install and setup of 6500E Cisco switches.
• Maintain Active directory structure for overall organization.
• Resolve issues using network tools such as dcdiag, netdiag and other Microsoft supported tools to resolve issues.
• Provide support for backup solution using Netbackup
• Ensure the efficiency of data center operations.
• Provide network documentation as needed.
• Management of HP and IBM Blade Centers.
• Support for the SAN NetAPP Filer system
• Administration of Ironport mail filter.

Confidential

Windows Systems Management Specialist

• Implement changes to resolve problems with windows 2003 Server and Red Hat Enterprise servers.
• Support of 3400 servers running the NT/Windows/Linux/VMware server operating systems associated products
• Building new servers as required as part of new projects or server consolidation.
• Installation, maintenance, technical planning, upgrades of OS software as well as other software products required.
• Maintain hardware configurations, respond to trouble tickets, and processes esp. security, change, and problem management
• Professional commitment to customer satisfaction teamwork.
• Resolve issues with load balancing and clustered servers
• Troubleshoot wide area network issues a needed.
• Resolve high level problems through vendor support such as IBM, Microsoft and Symantec.
• Provide security analysis within cross platform environment

Confidential

Technical Team Lead

• Manage the day to day operations of NOC. Approve time and attendance. Coordinate meetings with team members.
• Facilitate client migration into an ASP environment.
• Interfaces with vendors as needed to meet project objectives.
• Build a technical knowledge base regarding the network to be used by operations and other personnel.
• Take part in the management of PCI best practice implementation.
• Computer Associates administration. Monitor systems and validate system alarms from monitoring tools such as CA Unicenter.
• Multiple Domain administration, user, and group creation, group policy management. Configuration of user access, Terminal severs administration within windows server clustering environment.
• Implementing and support for Windows 2003 Active Directory architecture within an enterprise environment.
• Set up high availability for Windows servers through clustering and computer associates implementation of brightstor.
• VERITAS backup administrator. Setup and configure of backup exec 10.0 server/client and tape libraries, monitor daily backup activity, modify, and optimize backup schedules. Troubleshoot and resolve failed backups. Processing of tapes for offsite storage.
• Determine scope of severity to find resolution using knowledge and understanding of servers
• Database administration, backup of SQL data, provide user security, performance tuning, installing instances, maintaining database applications, support for ODBC connections.
• Manage and setup of all racks and servers including building, configuration, and maintenance of all servers Windows 2003 and Windows2000.
• Configure Nokia IP350 Checkpoint Firewall through change request as needed. Monitor firewall log on a daily basis, block any unwanted traffic, and allow incoming application ports to be open as well as, close all unnecessary port communication.
• Cognos administration, impromptu web administration. Install and configure cognos on servers.
• Implement intrusion protection system. Implement load balancing through hardware solution.
• Create user accounts on IBM AS/400 systems, grant authority, change passwords, stop, start, and create printers using IP printing within the IBM AS/400 systems. Install and configure Client access for windows on multiple systems.
• Manage Projects DS3 conversion from a T1 existing Line, CISCO VPN ASA solution, CA Unicenter and management portal solution for Network Operations Center.
• Cisco router VPN administration through ASDM.

Confidential

Installation Specialist.

• Install and configure server hardware and software for SunGard HTE PS J applications throughout the U.S. with a 95 travel.
• Train public safety agencies on CAD Computer Aided Dispatch , and Mobile Data Terminals.
• Customize web application forms specifics for police and fire agencies.
• Train system administrators and end users on HTE proprietary software.
• Train on non-proprietary software and applications, such as Windows 2000/2003Server, and basic IBM AS400/OS functions.
• Provide support to internal development staff as needed for QA testing and development projects
• Document and test LAN/WAN and wireless communication.
• Assist in the development of an external audit program.
• Assess in the controls and integrity of the information technology environment. Review of policies and procedures manual.
• Test information technology controls relating to applications and system development.
• Conduct penetration test and other test to verify password policies are enforced systems are up to date with patches and fixes.
• Provide a report of findings through verbal and written documentations to the management team.
• Perform security audit using:
• GFI LAN Guard Network Security Scanner
• Retina Network Scanner
• LC5 Password Scanner
• Ethereal

Confidential

Network Specialist

• Create domain user accounts assign to groups and rights. Provide helpdesk support to 2000 users.
• Resolve VPN connectivity issues
• Maintain LAN/WAN documentation using Visio 2000.
• Maintain an accurate inventory of computer and printer assets.
• Troubleshoot PC LAN/WAN problems, work with helpdesk team lead to maintain and close call logs in tracking system image of laptops and desktop PCs, add, or remove from domain.
• Assign cases to level tier 3 supports if issue could not be resolved. Re-enable Locked accounts both on a Windows system and AS400/OS. Provide after-hours support.

Confidential

Helpdesk Support

• Provide technical support for Citrix Win-frame servers and application support for proprietary software.
• Provide support for user logins, reset passwords, and email support.
• Administer Microsoft Exchange server 5.5.
• Maintain, troubleshoot network servers, workstations, and network printers.
• Implemented LAN/WAN monitoring tool for support center to monitor downed routers and servers site to site wide area network.
• Created HTML forms for support center to facilitate requests from users.
• Assisted development team to deliver both packaged based and custom developed automated business systems using data management tool toad in a PL/SQL environment.