SUMMARY

• 10+ years of experience as a System Engineer with extensive experience in Windows Systems Administration, Design, Implementation and Support in Virtual and Physical Infrastructures at an enterprise level.
• Plan and manage the development efforts to meet stringent deadlines and costs.
• Active Directory Services, DNS, PKI, PowerShell, Group Policy, ADFS, ADCONNECT, Azure AD, FIM in a very large - scale environment (14 Domains 100000 + Users) (1 Domain that contains external facing applications users - 30Million+ User accounts)
• Responsible for all System Engineering activities of the company, right from setting up of hardware, installations, maintenance and monitoring.
• Experience in supporting 24x7 environments situated in different geographical Location.
• Experience with TCP/IP Protocols.
• Experience in installation, configuration, tuning, security, backup recovery and upgrades of Windows.
• Ability to work to tight deadlines, multi- tasking and/or transition from project to project as required.
• Experience with both team and individual work.
• Experience with Virtualization Platform such VMWare and Hyper-V

PROFESSIONAL EXPERIENCE

Confidential

Information Security Advisor

Responsibilities:

• Manage Domain Controller in Microsoft ESAE (Red Forest) environment.
• Responsible to configure manage Domain for ESAE to enable IPSec communication
• Support and Configure ADFS and ADConnect
• Azure AD, Conditional Access, MFA configuration, B2B
• Manage Azure AD for O365 administration
• Migration of Domain and Raise the Domain/Forest Functional Level
• Creating AD trust and assign cross forest permission to users in order to access the resources forest wide
• Troubleshooting AD with NTDSUtil\Powershell in case of emergency (e.g seizing FSMO roles, metadata clean up etc.)
• Managing the lifecycles of Domain Controller (Demotion and Promotion of DC’s)
• Creating sites and subnets in AD topology
• Troubleshooting Kerberos authentication issue and setting up SPNs as requested
• User Group Policy for hardening the Domain Controllers
• Use PowerShell scripts to monitor AD replication and other automation for the environment
• Provide support and managed Authority (PKI)
• Working with vendors and perform the security risk assessment of Active Directory enterprise wide.
• Strong Understanding of DNS, DHCP and VMWare, Hyper V
• Work closely with security team, FW team, Network team, Application team, Desktop support team to better manage AD

Confidential, Norcross, GA

Windows Platform Analyst

Responsibilities:

• Plan and implement enterprise solutions involving VMware, HP 3PAR, and Microsoft Technologies.
• Responsible for Data Protection through Commvault Enterprise Data Protection Solution Software on a Windows\Linux Environment.
• Disaster Recovery Tests using VMWare Site Recovery Manager.
• Maintains multiple production site clusters running VMware vSphere 5.5\6.0 as well as HP 3PAR storage arrays.
• Experience managing a highly available VMware environment using: vCenter, FT, vMotion, DRS and HA.
• Hands on experience with CIFS and Fibre Channel protocols on HP 3PAR and Dell MD arrays.
• Experience managing a total of 500+ Host and 4000 VMs with a mix of Hyper-V and ESXi.
• Creation, Management and Configuration of Windows virtual machines.
• Create high quality technical and/or process documentation.
• Manage and deliver new infrastructure projects.
• Performs datacenter migrations and installations as new companies are acquired

Confidential, GA

Enterprise System Administrator

Responsibilities:

• Provided support for 195000 users with over 1600 Microsoft Active Directory Physical and Virtual Servers spread out over 140 locations.
• Supported Server 2012R2 Enterprise, 2008 Enterprise, and 2003 Enterprise Editions.
• Managed 2008 and 2012 Hyper-V Clusters for the school system. Migrated school severs to centralized Virtual environment.
• Used VMM to manage Virtual Server Clustered Environment.
• Used System Center Operations Manager 2012 to assist in monitoring Servers.
• Used System Center Configuration Manager for imaging new servers and software installation.
• Utilized IBM Director and SCOM to monitor up-time of servers.
• Third level support for entire IT infrastructure.
• Actively monitored and provided Server support either remotely or locally. Also Provide Consultation on hardware and software upgrades.
• Supported IBM EXP3000 with several Raid configurations (Raid 5, Raid 50)
• Completed reorganization of Data Center which held 55 Racks in total
• Data Protection Manager 2012 R2 Implementation and Administration in a multiple CSV Environment
• VMM 2012 R2
• Implementation of TSM 6.1.3.1 and 6.3.2 on Gwinnet County Head Quarters and 130 Schools on a Windows Environment
• Migrated Gwinnett County Schools from Backup Exec to TSM 6.1.3.1. I was able to consolidate 5 Backup Exec Servers with 14TB of disk space each, into 2 TSM Servers attached to a TS3500 Tape library with 2 Frames and 3TB disk pool per server.
• Implemented TDP 5.5.4 for Local Nodes and also in a SQL Cluster Environment
• Implemented TBMR (Tivoli Bare Machine Recovery) on 170 application servers.
• Disaster Recovery Enterprise Planning.
• Data Protection Manager 2012 R2 Implementation and Administration in a multiple CSV Environment
• Trained current Backup Exec administrators on TSM management and procedures.

Confidential, Atlanta, GA

NOC Analyst

Responsibilities:

• Monitored, troubleshot Windows 2000, 2003, 2008 servers, researched problems and replaced damaged parts on server hardware.
• Monitored and troubleshot Virtual Servers thru VMware infrastructure client.
• Provided telephone Level 1 and Level 2 support for each user or workstation in the organization, escalated accordingly.
• Managed, troubleshot and monitored issues on TSM Server 5.4.2 and a 3584 Tape Library attached. Assisted users by archiving and retrieving data on TSM server. I was in charge of Restoring TSM Database from tape for Disaster recovery test twice a year on off site location.
• Provided to new NOC Personnel.
• Performed daily/weekly backups of processors (AS400, Windows Server 2000,2003,2008)
• Created/Updated/Maintained operations documentation to be used for daily activities and the Disaster Recovery Plan
• Created, Modified and Disabled NT accounts thru Active Directory on an environment with 2000 users and 5 child Domains.
• Created, Modified and Disabled Citrix accounts. Assisted Citrix administrator in managing Citrix issues for all users in the company.

Confidential, Atlanta, GA

Help Desk Analyst

Responsibilities:

• Responsible for Help Desk support for internal users.
• Troubleshot Blackberry issues. Provided initial setups for new users and help with Blackberry upgrade for 1000 users.
• Supported 2500 users with Lotus Notes issues and work with Notes administrators to upgrade from LN 5.0 to LN 6.5. Handle all machines with unsuccessful upgrades and bring them to a successful operational state. Troubleshot issues related to Local Replica and Database Design issues.
• Supported Operating Systems: Windows 98/98se,ME,2000,XP, NT, Windows Server 2000/2003
• Troubleshot IBM T30, T40, T42, and Dell/ IBM desktops.
• Troubleshot of Citrix (Metaframe Server and Client) issues.
• Troubleshot dial-up, VPN, and wireless connectivity problems.
• Created and modified, enabled/disabled and reset user accounts in Active directory for 2500 users.
• Created Citrix accounts thru AD. Assisted Citrix administrator with 2nd level issues like corrupted profiles on the server etc. Reset/disconnect users from Citrix server sessions.