OBJECTIVE

Confidential is to work in a dynamic, growth oriented and empowered atmosphere. With over fifteen years of technical and functional experience utilizing my analytical, problem-solving, and multi-tasking skills will integrate positively into your environment. To work in a dynamic, growth oriented and empowered atmosphere. While also applying my competencies to the requirements of an organization and ensuring the best possible performance.

PROFESSIONAL PROFILE

• MBA graduate with a 4.0 GPA and a proven record of success in the technical arena in both corporate and military environments. Excellent management, problem solving, programming, planning, execution and troubleshooting skills combined with effective communication and training skills.
• Management: Three years of solid experience in managing technical and non-technical personnel. Hands-on management experience that includes determining initiatives and establishing team goals, delegating responsibilities, facilitating work flow and providing feedback. Administering evaluations and completing projects on time and within budgetary allotments.
• Team Development: Strong team leader with demonstrated team-building skills including experience in creating individual and team incentives, organizing retreats and other morale-building activities. Financial savvy, negotiation and conflict resolution was key as a local realtor in Hampton Roads to close many deals.
• Teaching Training: Demonstrated teaching experience at the community level in real estate training and personal finance. Five years of comprehensive training that consisted of training, developing and implementing customized training programs, writing and interpreting training protocols and creating presentation materials and instructional tools. Training specialist and facilitator for the Confidential.

PROFESSIONAL EXPERIENCE

Sr. Financial Systems Analyst Account Manager Confidantial

Provide functional and technical support using the System Development Life Cycle SDLC including participation in project planning meetings with stakeholders, software requirements definition, analysis, database design, developing test plans, integration testing and UAT User Acceptance Testing . Subject Matter Expert for the USCG, TSA and the Federal Air Marshall Service FAMS providing support for the day to day activities involving the processing of purchase requests, purchase orders, claims and invoices. Duties involve both technical and functional analysis of financial data, leading and conducting projects and problem solving of processes related to the General Ledger GL and Purchase Order sub-modules of the Oracle E-Business Suite Federal Financials 11i Core Accounting System CAS and USCG FINCEN Financial Procurement Desktop FPD . Tasks typically relate to SQL and PL/SQL scripts, procedures and reports development to identify and/or correct discrepancies between FPD and CAS adhoc Oracle SQL query demonstrated on a daily basis synchronizing ledgers and performing full range of standard professional level work that requires processing and interpreting, identifying problems and possible solutions and presenting findings and/or recommendations to team members and senior management and taking appropriate action to resolve more complex/less clearly-defined issues.

Long-Term Care Ombudsman Volunteer Confidantial

Promote the Residents' Bill of Rights among the residents, their families and the facility staff and monitor its implementation by the facility. Assist residents and families to advocate for themselves, e.g., encourage them to utilize the internal grievance procedure within the facility. Help the residents and/or their families understand the rules or regulations under which the facility operates. Seek out the hard-to-reach resident. Advocate on behalf of residents who cannot speak for themselves, by observing and monitoring their welfare. Negotiate and assist in resolving residents' complaints within the facility, utilizing help from the Ombudsman Program staff when necessary. Maintain current written records of contact with residents. Keep such records secure and destroy when no longer needed. Submit to the office a monthly report of your activity using the Activity Summary and Complaint Case forms or formats.

Oracle Application Developer/Analyst - Confidantial

Functioned as an Oracle Programmer responsible for designing customized Oracle interfaces that were developed and designed using Oracle SQL, PL/SQL and scripts to install and create database objects including: tables, views, sequences and grants. Developed procedures to process data, create, maintain, update system tables, and define milestone deliverables wrote UNIX KornShell scripts conducted UAT User Acceptance Testing and wrote SQL and PL SQL queries using Oracle designed and developed process based solutions. Wrote standard operating procedure manual and software requirement documents using the System Development Life Cycle SDLC to customize interfaces using PL/SQL to Off the Shelf product

PeopleSoft Programmer/Analyst Confidantial

Developed, tested and documented PeopleCode, SQRs and Crystal Reports for the Human Resources, Benefits and Pension modules based on functional specifications provided by Human Resource. Analyzed and developed using PeopleSoft 7.5 and Peoplesoft 8.1 versions. Enhanced and developed technical processes utilized analytical, problem solving, and multi-tasking skills. Worked with technical and functional teams met objectives and maintained open communication.

Programmer/Analyst - Confidantial

Created requirements documents, developed Oracle SQL and PL SQL code and assisted in application modifications, enhancements and support of our proprietary point of sale systems. Lead programmer for the Navy Exchanges' Retail Merchandising Planning application in support of Navy Exchange buyers nationwide Performed software development and modification using Oracle 8, TOAD, Oracle SQL, PL/SQL and UNIX Korn shell scripting to process Oracle objects.

PROFESSIONAL DEVELOPMENT

Oracle Database 11G, 10G, 9i 8i, TOAD, SQL Loader, Oracle Corporation: Introduction to SQL and PL/SQL, Develop PL/SQL Units, Advanced PL/SQL, Sun Microsystems: Shell Programming PeopleSoft University: PeopleTools I 8.1, PeopleTools II 8.1, PeopleCode 8.1, Application Engine 8.1, SQR I 8.1, Introduction to Crystal Reports 8.0, PeopleSoft Security 8.18 Microsoft Office 2007: Word, Excel, Outlook. Powerpoint, Access