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It Intern Resume

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Manhattan, NY

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TECHNICAL SKILLS

  • Language Polish
  • English
  • Basic understanding of Windows Active
  • Directory and group policy
  • Network (CCNA material) pfSense OpenVPN
  • Outlook
  • Problem solving
  • Installing software and application to user standards
  • Microsoft Office (Excel, PowerPoint, Access, Word)
  • Maintaining operating system and applications

PROFESSIONAL EXPERIENCE

Confidential, Manhattan, NY

IT Intern

Responsibilities:

  • Reimage Windows machines using Windows Deployment Services
  • Assist employees with desktop and network issues (software and hardware)
  • Monitoring infrastructure with Nagios
  • Data recovery with FreeNAS (ZFS Snapshot cloning)
  • Running custom Ansible playbooks
  • Microsoft Office 365 Exchange (user administration, message traces)
  • Maintaining network printers
  • Linux Samba PDC user creation
  • Maintaining inventory with FOSS (OCS Inventory)
  • Cisco Catalyst switch configuration

Confidential, Brooklyn, NY

Help Desk

Responsibilities:

  • Assist employees with computer problems
  • Install computer peripherals for users
  • Resolve technical problems
  • Walk customer through problem - solving process
  • Provide technical assistance and support to computer systems, software, and hardware

Confidential

Freelance

Responsibilities:

  • Reinstalling, fixing, configuring Windows XP/7/10 for individual client PCs

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