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Senior Network Administrator Resume Profile

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NY

Professional Profile

An innovative and astute IT professional with more than ten years of advanced, practical experience delivering cost-effective hardware and software infrastructures built to serve hundreds of employees and thousands of customers. Possesses an outstanding ability to understand complex IT environments and technology implementation. Acknowledged for displaying exceptional performance in productivity and implementation strategies. Quick to integrate new ideas, concepts, and cutting-edge technologies while enlisting a logical and analytical approach to solving complex issues. Enjoys motivating and leading a successful and dynamic team to implement effective technology that will increase business productivity.

Career Summary

Confidential

IT Infrastructure Head/IT Manager

  • Fully accountable for coordinating the corporate redesign and IT construction projects, which included implementing a network infrastructure, equipment upgrades, security, and software integration projects.
  • Hands-on SQL Server 2005/2008 upgradation,performance monitoring and Tuning, Replication , Table structure, Query ,re-indexing and backups
  • Improve network high availability and fail-over capabilities and enhance network redundancies for multiple office locations and data centers by employing two redundant fiber network rings and redesigning core network switches, Virtual Private Networks IP Sec and VLANs , routing, vendor data circuits, and ISP connections.
  • Responsible for assembling project teams, developing processes and documentation, understanding customer requirements, preparing technology budgets, facilitating meetings, and reporting any updates to the IT Executive Director.
  • Works on daily basis with Solar Winds tools for performance monitoring and optimization of computer/server resources and setting up of Alert notifications
  • Works with SCCM for full scale deployment of software Applications, updates, patches and run reports on virus/malware issues.
  • Acts in a lead role in Enterprise environment for Virtualized Hyper-V/VMware platforms with SAN/NAS Storage work
  • Configure and troubleshoot Cisco device IOS and setup Security Features using Checkpoint
  • Perform and lead full cycle migration of Microsoft Exchange to MS365
  • Full migration of Hybrid Telephone PBX based system to VOIP Based Avaya system with all features customization to our requirements

Confidential

Infrastructure Team Lead

  • Responsible for managing the infrastructure engineering services team that provided support for equipment installs and maintenance, infrastructure maintenance, and ongoing monitoring and planning efforts.
  • Tasked with hiring new employees, assigning tasks, implementing performance evaluations, maintaining a comprehensive inventory of all data center equipment, and providing coaching opportunities for employee development.
  • Setup SOP for Performance and Alert notification for Servers in Real and Virtualized Environment
  • Completed several departmental projects, some of which included building and migrating servers, upgrading Windows OS, SQL, and server's IPAK level, and installing and configuring IIS.
  • Successfully developed and maintained beneficial vendor relationships with all third-party vendors.
  • Accountable for testing and supporting disaster recovery and business continuity plans.
  • Devised and coordinated departmental projects by staying actively involved in planning meetings for new software and hardware systems, system changes or upgrades, and operational schedules.
  • Enlisted a comprehensive approach in managing the department's budget by balancing financial, technological, and political considerations.
  • Perform SQL Query and T-SQL Programming and Replication process on multiple servers at remote locations
  • Worked on WSUS for MS based patching, updates on big range of windows based Computers and Servers

Confidential

Senior Network Administrator/Analyst

  • Collaborated with a team of professionals responsible for the day-to-day administration and support of mission critical networking technologies within a complex heterogeneous network infrastructure.
  • Supported more than 2,000 users with any escalated Tier 2 or 3 technical issues including, installation, configuration, design, and troubleshooting activities.
  • Provided 2nd and 3rd level support for a variety of LAN/WAN issues, created documentation and scheduling reports for management, and trained new technical professionals and end-users. Also responsible for installing, implementing, supporting, configuring, and troubleshooting a variety of technologies while also managing vendor relations, asset inventory, database administration, and project management.
  • Developed and implemented policies and procedures for IT department while providing resolutions for hardware and software issues.

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