Network Administrator Resume Profile
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South, CarolinA
OBJECTIVE
To obtain a position within your company to provide a service in order to further business.
EXPERIENCE
Confidential
Network Administrator
- Responsible for troubleshoot end user computer problems.
- Maintain service records and ticketing system.
- Maintain and service computer, phone and printer systems.
- Internal end user support of PC software and hardware
- Responsible for all help desk issues.
- Work with active directory and polices daily.
- Troubleshoot end user computer problems.
- Communicated problems and solutions both verbally and in writing to customers and management.
- Created and followed standard processes, plan effectively to complete tasks on schedule, and clearly document results.
- Provided end user support to an internal client base of 100 users.
- Logged and tracked calls using problem management database, and maintain history records and related problem documentation.
- Internal end user support of all PC hardware and peripherals
- Network related troubleshooting, maintenance, and monitoring
- Computer inventory management
Confidential
Project Manager
- Oversaw the development of a new inventory storing system for a whole foods sections of company
- Worked actively with Technical and Quality Managers in the entire proposal process for Field Support LAN/WAN , from RFP release to final proposal delivery
- Assisted the proposal writers with intelligence gathering
- Assisted the solution architect with the solution certification process
- Involved in teaming meetings and pricing meeting
- Worked on the proposal for switching to Cloud and Virtualization
- Responsible for final proposals and products presented to clients
- Worked with Technical Manager on day to day programming of systems
- IT SKILLS Microsoft Office advanced , Internet advanced , Microsoft Spreadsheet intermediate , Project Management intermediate , Web design intermediate , Java intermediate , Visual Basics intermediate , Joomla intermediate , Cloud Computing intermediate , Virtualization intermediate , CRM intermediate , SQL intermediate , Twitter advanced , Facebook advanced , Active Directory intermediate , VMWare advanced