SUMMARY

• Good experience building VMware Confidential environment using Converged and Hyperconverged infrastructure
• Created Desktop pools using Linked clones and instant clone along with RDS farms
• Built AppVolumes environment to deploy application dynamically to the Confidential desktops. Created Appstacks for small user groups
• Good working experience of Dynamic Environment manager (DEM)
• Customized & built the Windows 10 master image as per customer requirements
• Provided Level 3 Support using ServiceNow for any user incidents on the Confidential Environment
• Experience with application virtualization software, including VMware AppVolumes
• Administration and maintenance of Windows Server / 2008 and Windows Server 2003 environments
• Excellent interpersonal and oral/written communication skills, willing to learn, accept the challenging environment and confidence in delivering the results
• Completed AWS Cloud Practitioner Certification

TECHNICAL SKILLS

Tools: VMware Confidential View, AppVolumes, Dynamic Environment Manager (DEM)

Operating Systems: Windows 10, Windows Server 2016, Windows server 2012

Technologies: Windows Installer (MSI), Active Directory, and Group Policy (GPO).

Languages: VB Script, wise script, Batch Script, PowerShell

Databases: SQL server 2012, SQL Server 2016

ITSM Tools: Service Now

PROFESSIONAL EXPERIENCE

VDI Engineer

Confidential

Responsibilities:

• Installed connection and replica servers for high availability and configured SQL server for the Events database.
• Installed 2 App volumes severs and configured the server with the AD and Vcenter details
• Created and configured the DEM Profile, config shares and FsLogix shares for managing user profiles and application personalization
• Created a base Windows 10 1909 image and installed VMware tools, Confidential agent, DEM agent and App Volumes Agent along with standard applications requested by Confidential
• Created the automated Instant clone desktop pool and entitled the user groups
• Created app volume applications and assigned the applications to the AD user groups to attach them when the user logs in

VDI Engineer

Confidential

Responsibilities:

• Worked as a Level 3 Engineer for day - to-day operations of the Virtual desktop environment
• Created migration plans for moving users from Citrix Xendesktop to Confidential
• Created and maintained Appstacks using App volumes
• Working experience using AppSense for policy and application personalization
• Deployed monthly patched Windows 10 image using linked clones
• Submitted cert requests and change requests for deployments

Technical Lead

Confidential

Responsibilities:

• Experienced with install shield, AdminStudio (Flexera products) to repackage various applications and build MSI packages and Transforms (MST) and Patches (MSP).
• Worked with the Business team to understand and gather the requirements.
• Worked on Wise Package Studio to take the snapshot of the pre-install and post-install to capture the changes.
• Implemented standards and procedures for creating .MSI/MST packages and repackaging applications using Flexera products (AdminStudio, install shield).
• Configured MSI with Orca to create transform according to client requirement.
• Experience in customizing the windows installer-based office products using Office customization wizard (OCT).
• Worked on Wise and Batch Scripts to customize the applications according to company standards.
• Tested the applications in the Lockdown environment before sending the application to QA.
• Performed quality assurance analysis on all the packages before distributing them to the production environment.
• Virtualized applications using App -V and published them to the UAT and Production environment.
• Deployed packages through SCCM to Win XP, Win 7.

Environment: Windows 7, install shield 2010, VMware Thinapp, VMware workstation, Wise Package Studio 7.0, Orca, Process Monitor, Batch Script, Wise Script, ACT 5.6

Systems Engineer

Confidential

Responsibilities:

• Used InstallShield and Wise Packaging Studio to create the MSI packages to create the applications to different end user computers.
• Conducted research to test and analyze feasibility, and compatibility of the applications to different OS like Windows 7, Windows Vista.
• Wrote and maintained custom VB scripts and Batch Scripts to install the applications and increase system efficiency and performance time.
• Installed, configured, tested the applications in different test environments like Windows 7, Windows XP and Windows Servers and the Citrix machines.
• Deployed all the packages to the end user machines using SCCM.
• Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
• Participated in all phases of system development life cycle, from requirements analysis through system implementation.
• Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
• Communicated status updates to affected parties when issues arose.
• Reviewed and analyzed security logs to determine and alleviate network threats.
• Created flowcharts, diagrams and other documentation.

Software Engineer

Confidential

Responsibilities:

• Used WISE 5.6 to create the MSI packages which will later be deployed to the end user systems.
• Actively involved in Analysis of the Specifications, Configuration of Packages, Configuration of MST's, Documentation, Assessing the quality of Packages and Unit Testing.
• Worked for the Migration of NT domains to a single Active Directory domain.
• Migrating all the users from Windows NT to Windows XP environment.
• Coordinating with the Onsite team to get the list of users who needs to be migrated to the new domain.
• Migrating the users from the legacy environment to the new AD.
• Adding all the users to the necessary AD groups and Checking all the group memberships and resetting the passwords for the user for the newly created AD groups.