Summary of Qualifications

• Senior-level Enterprise Windows Systems Administrator and Datacenter Technician with 10 years IT experience managing the latest VMware and Windows based environments
• Intensive IIS 8 and enterprise application install experience assisting app teams at Charter remotely
• Performed windows support role for Enterprise Software Deployment from Dev to live Production changes with high visibility. Both in-house created, and third party. Site updates to Charter.com, etc.
• Supported ERP team performing upgrades and changes to programs including rollouts of SAP First Logic, ADP/Clarity, Salesforce, PeopleSoft, SAP Business Objects, SAP BI, and HP Quality Center
• In charge of scripting for Top-Level Windows Server team at Charter Communication. Utilized a mixture of VBS, Power Shell, Batch, XML, SQL integration and a solid Microsoft Suite background.
• Unique perspective of end-user experience from educating Residential Clients, to Small Businesses and Fortune 100 Executive Mgmt, regularly reporting directly to CEO, COO, upper management
• Solid foundation utilizing effective use of personal knowledge, existing relationships, thinking out of the box, as well as involving the right Co-Workers
• Served as Liaison between Software Developers, Network Engineers, IT/Operations, and Executive Mgmt. in order to ensure time-sensitive action reached the proper channels.
• Advanced Server 2012 R2 and vSphere 5.1/ VCenter knowledgebase.
• In-Depth Data Analytics experience providing reports to upper-management at Tesoro. Integrated live dashboard software with Executive Summaries delivered weekly to Datacenter Operations teams and Sr. Management at Charter.
• Great work ethic along with a strong focus on integrity, procedure and solid teamwork.
• Open to challenging, fast-paced environments without fear of strict deadlines or individual accountability.

SYSTEMS EXPERIENCE

Software:

• Intensive IIS8 environment
• Work along side software and web developers with publishing sites through Microsoft IIS as well as code debugging and alpha/beta testing.
• Clustering and DFS/DFSR replication to create redundancy using built in windows tools. Knowledge of new 2012 features like built in LACP, 802.3 aggregation.
• Self-Signed Certificates.
• Office 2010, Sharepoint Server 2010, Project Server 2010, Team Foundation Server 2010 implementation
• SNMP, WMI, HP SUM/SIM based Monitoring. Also Solarwinds Orion and custom Dashboards
• VMWare See Below
• Backup Software: Networker/CommVault HDLM Hitachi management software.
• Dell OpenManage Server Administration/DRAC
• SQL 2005, 2008, 2012 R2
• Quickbooks Enterprise, Khalix
• Active Directory Integration / LDAP
• Exchange 2010 Administration to include iphone/Android implementation and integration with Sharepoint.
• Remote-Based support / RDP, Console, VM

Hardware:

• HP C7000 Gen 3 series blade system
• HP DL/BL series G1-G8 servers
• Fibre Channel CardsPERC 4,5,6 SAS RAID.
• EMC/Hitachi NAS
• Dell PowerEdge 2850 thru R910
• Server/Workstation deployment, maintenance, diagnosis and repair
• Basic Cisco Router/Switch Configuration.
• Gigabit Ethernet/PoE cabling/ HP Flex
• Fiber management
• HP Insight/SIM/iLO, Dell OM, DRAC
• HP Blade System Onboard Administrator

Operating Systems:

• Windows Server 2003 thru 2012 R2
• VSphere 5.1, VCenter also web GUI automation, Deployments, Replication
• VM Cluster experience with live migrations within VCenter. Snapshots etc.
• Basic knowledge working with Various Linux distros, Fedora, Ubuntu, Debian

Professional Experience

Confidential

Windows System Administrator

Confidential

• Served as upper level Admin for small, elite level team reporting directly to Sr. Management located at Corporate HQ. Work was 100 remote to various locations nationwide.
• Tasked with being the last line of support for all Windows servers nationwide to include week long 24hr on-call escalations and multiple day software deployments.
• Daily Responsibilities:
• Emergency diagnosis and support for all Windows Servers, VMs from both software and hardware perspective.
• Extensive use of vSphere / vCenter 5.1 to include web GUI, hardware implementation
• Handle incoming work from Remedy ticketing software
• Implemented Dev, Test, Live Production changes in DMZ environment for in-house software teams as well as working with various outside vendors.
• Handled deployments in Production, DMZ, Public-Facing environments. Ex: Charter.com
• In charge of scripting for all Windows servers. Assisted app teams with automation, diagnosis, and performance improvement.
• Created custom dashboard software/website for department via HTML5/JAVA code that both served as a performance monitoring tool, and an Executive-Level summary. Utilized automated SQL queries, WMI, and custom Power Shell code.
• Responsible for weekly Executive Summary reports to upper management for all depts.
• Served as IIS advisor and consult for the team.
• Entrusted with highest level of Enterprise Access
• Nominated for multiple Charter Appreciation Awards for excellence in assisting software teams through their migrations and upgrades.

Environment:

• Server 2003-2012 R2, SCCM, SCOM, IIS 6-8, SQL 2012, Power Shell, VBS, Remedy, HTML, SQL 2012, HP iLO, vCenter, vSphere app and web gui ,

Confidential

Enterprise Systems Engineer

• In-charge of large rollout of HP Enterprise Hardware to multiple Colocation/Data Centers in the Seattle area. Systems include Gen3 C7000 Enclosures, Gen 8 BL/DL/SL servers.
• Deploy Red Hat Enterprise Linux 6.2 to WAN facing servers and blades utilizing a custom drive configuration across
• Update firmware, HP Onboard Administrator, iLO configuration. Optimize BIOS/RBSU for Virtualization. Advanced RAID configuration via HP Array Configuration Utility.
• Consistently exceeded deployment deadlines and progress goals set by Network Architects.
• Write Procedure documenting multiple firmware update options, IP and hostname configuration, and Red Hat Enterprise Linux rollout best practices.

Confidential

IT Operations/Systems Administration

• Ad-Hoc Reporting/Advanced Systems Analysis Reports utilizing expert-level Excel techniques, vlookup, pivot tables, countif formulas etc. Work examples available.
• VMware ESX 5.1 administration for over 1500 servers. Built and deployed images from templates in a production environment.
• Tasked with writing scope of work procedure for approx. 55 items of responsibility.
• Systems/Data analytics upon exclusive request from Datacenter Supervisor. Managed Inventory process for entire datacenter infrastructure. Provided detailed reports and analysis for virtualization candidates.
• Troubleshoot and monitor Hardware/Software for over 500 physical servers/ Remote Server Administration. HP SIM, iLo, Insight, SCOM, SCCM, Onboard Administrator Systems included C7000 Class enclosures BL Blade Servers and DL ESXi servers Gen1 thru Gen8.
• Served as Liaison with Vendors and Supervised 4hr SLA HP technicians.
• Assisted team with installation and management of new Hitachi NAS Storage System Rollout for SAP/HANA
• Manage and Monitor Backup Environment. EMC Networker/Commvault
• Tape Library Management, 380 slot. Supervise Daily Offsite Tape Extraction, Transport, logs.
• Shipment / Receipt of Datacenter Equipment and Servers
• 10gb fibre/CAT6 Cabling from Patch Panels of Server Rack to Devices.
• New Server Installations. Build Images, Virtual Machines for deployment.
• Installed / Upgraded Server Infrastructure and various Software components when needed.
• Participated in overnight Planned Monthly Maintenance activities both Prod and Non-Prod

Key Achievement: Designed and implemented 12 server ESXi production cluster. Included SAP, Basis, Corporate, and Retail infrastructure from rack and stack, to configuration of BIOS settings, ESXi, VCenter, and migration of virtual servers. Provided up to date inventory of all assets from servers to empty ports.

Environment: HP Proliant BL/DL Servers Gen1-Gen8. C7000 Enclosures. Both remote monitoring, and hands-on server maintenance. SAP HANA, Basis, Oracle, SQL, VCenter, Windows Server 2003 thru 2012. 1500 virtual, 600 physical servers. Lync Server/Office Communicator.

Confidential

Windows Engineer

After working under contract with the company, was hired on a full time basis working with Network Engineering Department to grow and maintain a highly redundant, Zero-Downtime environment for LST Financial. Served as liason between Development department and IT, building and maintaining both Web and Application Servers along with their necessary Active Directory and Certificate/Authentication components. Reported to Jerry Nokes: Director. Also former Infrastructure Support specialist for Valero, and Network Administrator for Lexmark. See attached letter Worked in various roles as needed and reported on-call 24/7. Handled Datacenter Hardware Purchasing, Diagnosis, Maintenance, Repair. Tasked with writing procedure for direct reports, planning and purchasing new hardware, performing general Network Operations tasks, and implementing new software and technologies.

IIS Administration/Software Development Support:

• Worked with IIS7 sites in a test environment, in charge of final roll outs
• Built servers for, and implemented Sharepoint Server 2010, Project Server 2010, Team Foundation Server 2010 utilizing Active Directory and Group Policy.
• Updated Site Bindings, Application Pools, Authentication Settings in IIS7, PowerShell and VBS.
• Called upon by Application Security, Inc. to beta test new DBProtect software release and study its behavior in a SQL clustered environment with failover. Took part in GUI development, feature additions, overall look and feel. Final report was used multiple times in the change log of their latest release. Achieved Certified Trainer status of this software.1 week intensive course in NYC.
• Directly assisted Outsourced Web Developer in bringing their site live utilizing LST's servers and security standards.
• Assisted with code debugging and submitted possible solutions. Specifically passing credentials via asynchronous threads. Utilized impersonation, and studied behavior of SSL certificate tokens.
• Worked with Microsoft to write procedure for securing direct SSL communication between an off-site client and SQL 2008 R2 database cluster instances.
• Wrote procedure for creating Server 2008 R2 failover clustered environments, implementing DFS Namespaces and DFS Replication for redundant web.config file storage including off-site namespace members.
• Wrote procedure for creating a new SQL 2008 R2 instance and adding nodes.
• Updated sites to .NET framework 4.0, made necessary changes to web.config files, DNS servers, IIS 7, Active Directory, to utilize client-specific settings.
• Attended DevConnections 2012 conference in Las Vegas, learned about new features coming for Server 2012, SQL 2012, ASP.NET etc. In charge of analysis of current hardware for compatibility and writing procedure for upgrade paths.
• Skilled End-User GUI ease of use analysis and reporting knowledgebase. Stress testing applications/websites. Alpha, Beta, RC testing of both in-house software solutions, and newest Windows products.

Windows Engineer/Office and Datacenter Support:

• Purchased, Implemented, and Managed SQL server 2008 R2 Datacenter Edition failover clusters and multiple File Server Failover Clusters supporting live websites via IIS.
• Maintained a 75 server datacenter running Windows Server 2008 R2 Enterprise, VMware, Various Linux Distros. Extensive remote management, fiber channel attached storage management, network and hardware diagnosis, infrastructure management experience.
• VMware Experience implementing and maintaining virtual machines. In charge of P2V migration, Utilized VMware ESX, VCenter, Hypervisor, VMware converter.
• In charge of Windows Server Update Services WSUS team patching servers, including no-downtime failover clusters, and writing procedure for direct reports.
• Deployed Dell OpenManage software to monitor for Hardware Failure via BMC.
• Monitored 100 network nodes via Solarwinds Orion software utilizing WMI and SNMP reporting.
• Implemented DFS Replication features of Server 2008 R2 using SMB shares to create redundant off-site backup at a low cost.
• Light Cisco administration, assigning VLANs and IP addresses to ports, switching via SSH.
• Managed Windows Server 2008 R2 Active Directory Domain of 250 users, Group Policy, Exchange 2010, Office 2010.
• Supported Office of 25 Employees. Exchange 2010 integration via ActiveSync, BES Blackberry Enterprise Server, AD, DNS, wrote Policy and Procedure.
• Wrote procedure for, installed, and maintained fiber attached EMC storage array of 100 disks in RAID 10 configuration. Installed and implemented fiber cards on servers.
• Familiar with Raid 0/1/5/10 configurations both in fiber-attached EMC array, and PERC 4/5 SAS raid controllers
• Attended April 2012 Las Vegas Dev/WinConnections conference obtaining exclusive knowledge of Windows 8, Server 8, SQL 2012, new VMware products, Cloud solutions etc.
• Obtained Certified Trainer Certification for Application Security Inc's DBProtect software, an industry standard for Database Security via 1 week intensive training in New York City.

Key Achievement: Assisted Dev Dept. in rollout of new code adding a second thread to the original software. This allowed for asynchronous access to our database servers and lowered network demand.

Environment: Dell PowerEdge 2850, 2950, R910 etc. EMC Clarion CX700, Cisco 6500 Series switches, Cisco ASA, 30 Workstations plus disaster recovery site. Downtown CoLo access to direct fiber connection. IIS 7. Certification Authority maintenance.

Confidential

Founder/Consultant

Successfully ran an on-call IT consulting business employing worthwhile techs to source and fulfill various home/small business contract assignments including desktop support, network support, purchasing assistance etc. A strong focus on dependability created a high level of customer satisfaction and retention that continued to push business my way.

• Participate in cabling new home Construction with Cat-5 Data lines.
• Offer support including PC/Printer installations, hardware Maintenance Replace/Repair.
• Provide world class customer service to a wide variety of clients utilizing years of customer service training.
• Perform Software installations. IMAC Install, Move, Add, Change for various businesses.
• Perform hardware installation, data restoration, system administration, configurations, and maintenance.
• Custom server/workstation custom builds/purchasing assistance.
• Server installation and maintenance, Domain Migration to include web design, and e-mail transition. Configured smartphones to interact with new Web Hosts.
• Over 300 Consumer Clients and 30 area businesses.
• This, paired with the great business relationships obtained allowed acquisition of great systems and equipment for my clients at a cost that blew the competition away. Hiring great talent allowed the company to flourish with little to no overhead and supervision.
• Phone support/step by step user walkthroughs

Key Achievements: Able to grow from an individual operation to multiple daily on-call technicians and an amazing referral list of happy clients. Success was achieved with little budget and lots of heart. Advised, and participated in the migration of an Exchange 2003 server to a Rackspace SAAS Exchange solution.

Environment: On-Call Support, Consulting, Emergency Response. Dell / Cisco / Netgear Hardware. Server 2003 thru 2008 R2. Custom PC/Server builds. DOS 6.22, VMware Workstation, Windows 2000, Vista, 7, 8. Smartphones, specifically e-mail configuration.