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Senior Systems Administrator Resume Profile

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Sumter, SC

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Summary

Technical leader and Navy veteran offering 10 years of experience strategizing, deploying, and maintaining IT infrastructure and endpoints in overseas government offices. Exceptional knowledge of IT hardware and software, information security, and help desk management. Demonstrated skill in prioritizing IT projects, developing high performing support teams, and streamlining IT operations. Seeking to utilize established technical and leadership skills with a respected organization.

Areas of Expertise

  • Information Technology Network Security Server Deployment/Management Help Desk Management
  • Issue Analysis/Improvement PC/LAN Troubleshooting Government Contracts Client Service
  • Classified/Unclassified DOD Networks Verbal Communication/Training Team Player/Leadership

professional experience

Confidential

Senior Systems Administrator

Provide systems administration for Microsoft server builds and deployment processes as well as Active Directory user account administration, managing the day-to-day operations of the VMware, Citrix, and Thin Client infrastructure. Maintain server updates and patching, monitoring environment performance, and provisioning additional Citrix servers to support military requirements. Manage systems, including Windows 2003 and 2008 R2 servers, VMware system, XenApp, XenDesktop, and NetApp storage technologies for DoD multi-enclave domains.

Confidential

Team Lead, EUCOM Customer Support Administrator

Supervised and coached team of desktop support technicians resolving customer and enterprise-wide IT issues. Led tech support for U.S. European Command Headquarters for computer/network issues, software, DOD networks, and audio visual/video teleconferencing.

Key Achievement:

  • Subject matter expert for command headquarters on IT hardware and software

Confidential

Informational Technology Systems Engineer

Key Achievement:

  • Led and recognized by Ambassador Ryan Crocker for successful IT deployment project migrating unclassified DOS systems from the Iraqi Presidential Palace to new embassy, designing and implementing infrastructure, 1000 new end points, and DOS standards

Confidential

Functional Analyst

Key Achievements:

  • Prepared daily SOC operational briefs for Commanding General Petraeus
  • Handled all types of support issues for SOC and end users during calm and stressful scenarios

Confidential

IT Consultant

Contracted with metro-Atlanta area small businesses for IT support. Provided private medical practices with Microsoft systems administration, help desk support, server administration, and troubleshoot network issues.

Key Achievement:

  • Developed steady pipeline of clients through marketing, business development, and networking

Confidential

Information Technology Specialist

Key Achievements:

  • Supervised projects and led network expansion projects for classified and unclassified networks
  • Supported the collocation of the Iraq Project and Contracting Office commercial network

Confidential

Key Achievements:

  • Advised information specialists on supporting information technology systems for the US Army Corp of Engineers Gulf Regional District
  • Developed and implemented file backup procedures and disaster recovery plans

Confidential

Systems Engineer

Key Achievement:

  • Assisted implementation of network security for the public key infrastructure PKI program

Technical Certifications Skills

  • Compliant with DOD Directive 8570.1M, IAT Level II
  • Information Technology Infrastructure Library ITIL v3 Foundation
  • Microsoft Certified Technology Specialist MSCT / Microsoft Certified IT Professional MCITP
  • CompTIA Security , Certified IT Security Administrator

Network/Systems Management

  • Microsoft Exchange 2003, Cisco Routers/Switches, Backup and Recovery Solutions, Active Directory
  • Windows 2012 Server Hyper-V, VMware virtualization and deployment, SharePoint Server Installation and Deployment, Linux Enterprise Server administration
  • SolarWinds Network Management, DOD Network-Centric Operations
  • Fiber Optic Cabling/Termination, Voice/Data Communications, Satellite Telecommunications, Broadband Coaxial Networks
  • LAN/WAN protocols, TCP/IP, IP Addressing, Wireless Connectivity, Network Firewalls, VPN

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