OBJECTIVE

As a goal and detail oriented, sixteen-year Army veteran seeking an information technology and information assurance career, my goal is to obtain the role of a Linux/UNIX Administrator. I am a highly-motivated individual able to leverage eight years of management experience and leadership to effectively apply purpose and direction to accomplish objectives.

CIVILIAN EMPLOYMENT EXPERIENCE

Confidential

System Administrator

I am responsible for maintenance and functionality of a cluster of approximately 22 infrastructure servers, utilizing SUSE and Red Hat Linux in support of Army Research Lab operations. I performed daily checks to ensure all nodes/servers are in proper working order. My duties included the identification, report and resolution of issues through the Red Mine ticketing system. Ensured cluster-wide IAVM compliance, screening for security and fault maintenance. Maintained customer relations through daily reporting of issues participating in weekly meetings.

Confidential

I served from 06/2013 until 10/2014 as a System Administrator subcontractor for Northrop Grumman in a tier two help desk environment. I was providing technical network support for FBCB2/BFT, a Linux-based worldwide satellite network. This position involved performance of around-the-clock monitoring of internet utilities and working for proactive problem identification and resolution. Support for upgrades of hardware, operation, monitoring, repair, and analyzing of network performance problems using management procedures, checklists, and software tools to provide exceptional technical support resulting in customer satisfaction and appreciation for our customer support center and also coordination of activities with redundant sites worldwide. Additionally, as of 11/2013, we supported the Tactical Information Ground Reporting TIGR system, a Google Earth-based situational awareness tool for troops in the field designed to provide them with a tactical advantage over the enemy. The Linux that I used on a daily basis consisted of archiving files, copying and moving from one directory to others utilizing cp and mv, using scp to move files from one server to another, and running/performing various backup functions. As files were frequently moved from one domain to the other, it was critical that security rules and protocols are followed closely. A great deal of attention and care went into making certain that sensitive and classified information was protected and handled properly maintaining operational security. I maintained several databases across multiple domains and frequently edited each of them on a regular basis using MYSQL. Additionally, TCP dumps were performed on a regular basis to verify functionality of and communication between servers. Once output and communication between servers can be verified, proprietary programs utilize the output to support the missions of soldiers using the FBCB2 equipment in the field. Commands I use on a daily basis the most often are cp, mv, scp, taillog-f, tcp dump, and various SQL commands to query and edit databases.

Confidential

Owner/Operator from 03/2012 through the present. The goal and focus of Power On IT Consulting is to improve the value of the bottom lines of client businesses through process improvement using updated information technology process improvements such a search engine optimization and improved customer relationship management. Power On IT Consulting does so by providing custom developed solutions for each client business, as each business is different, each business deserves a unique solution that works for them.

Confidential

Served as a Level Three Technician from 10/2012 until the end of 03/2013. The primary function of this position was to deploy, install, and upgrade new Dell hardware equipped with Windows 7 OS and migration of user data. This activity also involved the extensive user training and instruction of Windows 7 and MS Office 2013.

Confidential

Technical Instructor from 11/2010 through 09/2011 and also from 04/2007 through 06/2008 on the same contract as a Level Two Instructor. I Instructed initial entry and journeymen/supervisory level mechanic personnel on the fundamentals of troubleshooting operations with electrical circuits while managing classes of 25 to 30 students at a time. As a result of BRAC, this contract was ended and all personnel were laid off.

Confidential

, wiring schematic literacy, and circuit and wire harness repair. This position also included the extensive instruction of other contracted instructors in the operation of MS Windows, Office, and instructional techniques in support of US military operations in Iraq and Afghanistan theatres of operation. Some of the additional duties for the position included maintenance and inventory of seventy-five Panasonic Toughbook computers issued to students. I Maintained the wireless classroom network containing network Kyocera printer and Cisco routers, wireless access points, and a switch. The company wanted me to relocate for a third time and I decided to return to Maryland instead.