Systems Specialist Resume Profile Newington, CT - Hire IT People

QUALIFICATIONS PROFILE

Demonstrated success managing small to large networks, diagnosing and resolving network issues in a timely manner.
Excellent interpersonal, communication, and organizational skills.
Proven experience working in deadline-oriented, fast-paced environments.
Fourteen years of Information Technology experience in various support positions, with excellent ability to diagnose all levels of trouble tickets.

PROFESSIONAL EXPERIENCE

Confidential

Systems Specialist

Provide daily support for United Technologies' corporate network
Manage Layer 2 and Layer 3 hardware installations to keep in compliance with 5-year refresh cycle schedule
Plan, schedule and execute network project implementations at all UTC Corporate sites

Confidential

Network Engineer

Successfully managed a large-scale edge switch upgrade project, consisting of 50 network closets with Cisco 3750 switch stacks and Cisco 4500 switches/routers. Project completed 3 months ahead of schedule.
Provide daily network support for 5000 internal employees across a myriad of hardware systems for the Hartford Healthcare system, including Hartford Hospital, The Hospital of Central CT, Backus, and Midstate.
Research, plan, and implement new network hardware throughout Hartford Healthcare and its affiliate hospitals including routing, switching, and IP phone equipment and their related fiber and copper cabling.
Oversee network equipment upgrades including IOS and configuration changes.
Manage Enterprise Intrusion Detection Systems on Cisco ASA and Checkpoint firewall platforms.

Confidential

Desktop Engineer

Provide daily senior-level support for internal employees across all desktop PC platforms.
Manage projects for new software and hardware deployments, as well as other senior-level tasks such as AD administration.

Confidential

Systems Specialist

Provision computers by installing and configuring multiple applications, maintaining systems to IS standards, and installing computer equipment in users' offices.
Respond to daily user requests for hardware and software support.

Confidential

Computer Systems Specialist

Setup, configure, and distribute new hardware to end-users on both laptop and desktop PC's, and provide daily support and training for all hardware and software systems.
Perform the duties of the Network Administrator, including user and email account management, backup management, and network upgrades.

Confidential

Desktop Support Engineer

Provide daily user, network, and PC support.
Perform daily System Administration duties, including backup management, Exchange and AD account maintenance.

TECHNICAL SKILLS

Cisco and Nortel VPN solutions
VoIP, LAN/WAN technologies
RIP, EIGRP, OSPF and BGP routing
Cisco 1800, 2800, 3750, ASR1001, 2800, 4500, 7000, 7200-series routers
Cisco 2950/2960, 3560, 3750, 4500, 6500-series switches
Nexus 5020 fabric extenders
VCE VBlock 1000v, 3560, and 5k network component management and upgrades
Cisco ACE 4710 load balancing, Citrix Netscaler load balancing
Cisco ASA 5520 and Checkpoint firewall management, McAfee IDS
Cisco WCS/NCS and Juniper Ringmaster wireless management
Cisco ACS, Cisco NAC
Proficient with software tools such as Scrutinizer Netflow, BMC Remedy, VMware, Linux
Microsoft Active Directory management and Group Policy
Veritas/Symantec Backup management
Websense Proxy management