IT Systems Architect Resume Profile

CAREER SUMMARY

I am a versatile IT professional with diverse skills and experience looking for challenging opportunities.
I have experience customizing and maintaining Unix and Windows server environments with several thousand users
spanning the globe. I developed a strong background in customer and vendor communication, project work and documentation, including collaborative internal standards development.
On the application side, I have experience in major programming languages as well as supporting tape backup
applications, Oracle, IIS and Weblogic servers.
In academic environments, I have supported library catalog-based, Internet and intranet applications, content management systems, working with vendors and publishers as well as supporting and deploying high-performance computing environments for research purposes.

WORK EXPERIENCE

IT Systems Architect

Providing operational, sales and technical support for other functions within the organization as a technical expert.
Administering the VMWare VSPP licensing program and Microsoft SPLA licensing for a shared infrastructure service offering including working with the vendors . Encouraging and enabling the adoption of industry best practices and applying ITILv3 principles to operations and service transition activities. Serving as additional level 3 technical support on projects as well as architecting solutions where appropriate, specializing in Linux, VMWare, Storage and Cloud systems.

Service Delivery Engineer

Developing technical and process improvements and additional monitoring capabilities for remote support groups within
the company. Supporting new service transitions and cloud build activities.

Advanced Technology

Working on a variety of projects as a subject matter expert in data center operations, Unix and storage technologies, process improvement, as well as service readiness and roadmapping assignments.
SAN Administration, NAS, Tape backup and other storage-related systems administration, documentation and team leader for the CompuCom Storage group assigned to this client.
Supporting the Research IT environment at UAlbany including administering a job scheduling system, Linux high-performance clustering, Apache/LAMP, automating cluster installations, building out monitoring platforms, benchmarking and ensuring job performance. Also built and maintained web sites for the use of management and our customers.
Implemented and designed operations for a new global tape backup system. Prepared and documented DR procedures. Participated in DR testing. Provided L3 support for backup issues. Worked with SQL team and other application teams to design backup processes and develop scripts.

Library Systems Analyst

Library catalog management, digital collection management, database administration, ColdFusion web development, Perl scripting and sorting out subscriptions to electronic journals with vendors. Also redesigned the web resources to comply with disability standards.
Unix system administrator, storage administrator, on-site technical team lead, global Active Directory, NIS, Windows and Unix tech support depending on the date. Rewrote and enhanced the functionality of an in-house global NAS share monitoring system written in Perl, integrated with Oracle, NIS, Active Directory and HPSD ticketing, representing over 4,000 lines of code.