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Director Systems Engineering Resume Profile

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New York, NY

SUMMARY

Over 17 yearsof technologyexperience withinthe financial sector in management, architecture, and engineering. Is an effective leader with the understanding of all facets of an enterprise infrastructure, and possess strong communication skillsand business acumen.

PROFESSIONAL EXPERIENCE:

Confidential

Director Systems Engineering

  • Acting as an interim Director and advisor to the VP of Technology which was a former Manager in the past, assisted in the construction and modernization of the firm's legacy data center Equinix, NY2, Secaucus .
  • Was project lead for dozens of high-profile initiatives involving both the business and IT.
  • Leveraged components of the Agile Framework and utilized Project Server for quality assurance and to track progress and resources. Was responsible for all projects involving the global infrastructure.
  • Was hands-on in the design and physical construction of the racks involving servers blades, stand-alones and switches.
  • Worked with Networking on the wiring of the cages and all interconnectivity.
  • Documented the new standard server build and incorporated Server 2012 for AD, DHCP, and DFS.
  • Coordinated the effort with application owners in the transition to the new hardware.
  • Procured new SAN NetApp, PAM cards and properly tiered the storage with SATA, SAS, and SSD.
  • Responsible for global messaging and collaboration which included ADFS, PKI, and Lync.
  • Performed a POC which compared the benefits of Office 365 Azure vs Exchange 2013 On-prem

Confidential

Infrastructure Solutions Architect

  • Working as a consultant, re-architected their mortgage processing system and provided aSaaS solution to consolidate all of the mortgage loan origination processes Ellie Mae to a single cloud infrastructure allowing remote branches to share data and enhance efficiencies. This also allowed for a zero-infrastructureorientation which decreased costs and increased both availability and scalability.
  • Designed the solution for a single ODS repository which could be accessed for BI / ETL purposes.
  • Created cross-functional Teams and directed Project Managers on the proper resources required.
  • As part of the data consolidation worked closely with Engineering Managers to ensure all of the infrastructure requirements were being satisfied including network bandwidth upgrades.

Confidential

Manager of Global Data Centers Infrastructure Engineering and Operations

  • Acting as a hands-on Team Lead Architect, managed the Engineering Team 8 FT, 5 consultants which was comprised of both Systems and Network Engineers, Operations, and project managers.
  • Responsible for the global technology infrastructure including AD, ESX 4.1/5.1 , SAN NetApp , servers 2003/2008R2/2012 , Citrix, Cisco, PaloAlto, F5, Riverbeds and all application integrations.
  • Responsible for the global messaging environment and the migration to Exchange 2010. Encouraged Management to consider Office 365 amongst other cloud offerings for commodity-based applications.
  • Responsible for all mobility BES, ActiveSync, MobileIron , backup Seagate EVault, Iron Mountain LiveVault , IM and the migration from OCS to Lync, and the archival migration to Symantec EV.
  • Deployed Cisco Email Security Appliances in all global DCs to reduce SPAM and false positives.
  • Responsible for Bloomberg Vault and the migration to Autonomy. Worked closely with Compliance.
  • Led the effort to migrate to a managed service offering for the US and UK data centers. Was the primary technical resource for the migration and all of the logistics including RFP.
  • Was project lead for dozens of high-profile initiatives involving both the business and IT.
  • Integrated all the infrastructure, data, and applications regarding all acquisitions 40 Billion AUM .
  • Participated in regular meetings with the business to understand their road map and portfolio. Designed a cost-effective sustainable infrastructure that can quickly adapt when the need arises.
  • Developed an optimized standard across the organization where IT was both scaled appropriately and packaged to be cost effective, highly available, secure, and simplified.
  • Responsible for incident and change management across the technology group and all approvals.
  • Created partnerships with vendors and resellers which inspired them to have a vested interest in IT goals and objectives through the alignment of technologies and leveraging industry standards.
  • Identified security concerns and remediated them with creative solutions and software.
  • Responsible for disaster recovery and all global data centers including network connectivity.
  • Replaced all 2003 Active Directory DCs with 2008 R2 globally. Deployed ADFS for SSO to the cloud.
  • Responsible for the global storage footprint utilizing NetApp and over 1 petabyte of storage. Configured both fibre channel Cisco MDS 9506 fabric and iSCSI in an isolated, secure manner.
  • Deployed ESX clusters and virtualized legacy physical systems. Administered over 700 VMs. This decreased licensing costs, maintenance, time to market, and overall physical footprint.
  • Introduced transparency through the usage of monitoring tools such asVaronis, ManageEngine, SolarWinds NPM, storage, virtualization , OPNET APM , Dell OpenManage, SCOM, and Nimsoft.
  • Managed a 12 million budget. Re-architected and reduced the global technology footprint to realize cost savings through outsourcing, virtualization, tiered storage, managed services, and SaaS.
  • Re-architected the global MPLS network so internet traffic traverses the global data centers. This decreased the number of endpoints that needed to be secure and decreased the number of internet routers, firewalls, and web filters. It also decreased maintenance costs and simplified the design.
  • Responsible for new office build-outs including the creation of the IT budget and procurement.
  • Worked with Senior Management on defining the overall long-term IT vision and strategy.
  • Member of an Infrastructure round-table with peers in the industry to actively discuss technologies.
  • Establish KPIs and ensure they are applicable and regularly communicated up the chain.

Confidential

Manager, Application Engineering

  • Operate as Lead Architect and Product Manager for all projects involving the corporate enterprise including the selection of new products and establishing the vision for adopting new technologies.
  • Responsible for the identification and re-factoring of the corporate infrastructure to a new data center and office space including the procurement of new systems to accommodate application upgrades
  • Upgraded and deployed the corporate content management system EMC Documentum which is the primary data repository for all client data and the new account opening process..
  • Responsible for the global messaging infrastructure, and all integration initiatives involving compliance NFA/SEC 17a/SOX/NASD regulations, data retention/destruction, and continuity.
  • Deployed Exchange 2010 and database availability groups to replace Exchange 2003 legacy servers.
  • Leveraged virtualizationfor messaging services such asExchange HUB, CAS, LCS, and BES.
  • Deployed LCS, IronPort perimeter gateways, OWA, BlackBerry Enterprise Server, and archival.
  • Provide strategic guidance and infrastructure to Marketing specifically for email campaigning.
  • Responsible for the Active Directory infrastructure and all related services and components.
  • Deployed creative solutions for all of the firm's global sites with consolidated infrastructure and applications which are scalable, cost effective, and centrally managed.
  • Manage vendor relationships and provide recommendations during the selection process.
  • Designed and deployed the firm's first enterprise messaging system TIBCO on Windows Server 2008 clusters which all client facing trading applications publish and subscribe from.
  • Responsible for all corporate applications including their deployment, integration, and enhancement.
  • Work as liaison amongst numerous groups of the firm to build relationships and foster cooperation.

Confidential

Sr. Messaging Systems Engineer

  • Provide strategic vision and architectural design for the integration of AD, email and instant messaging components within the firm's global infrastructure consisting of over 5000 Associates.
  • Responsible for all Exchange clusters dispersed globally across the United States, Europe, Asia, and Australia.Reduced messaging footprint by over 50 which significantly reduced operating costs.
  • Architected persistent group chat infrastructure utilizing Parlano Mind Align now Lync .
  • Installation and configuration of P1 and P2 journaling to messaging compliance system, CAMM.
  • Performed research within the messaging platform to provide to HR and Legal for exploratory efforts.
  • Established sizing exercises for Storage Group configuration and disk performance. Led the efforts in identifying I/O bottlenecks related to disk activity on NetApp filers caused by processes and clients.
  • Responsible for all perimeter email services and components including MX records, MTA, global routing groups, bridgeheads, access proxies, and integrated web services such as OWA.
  • Responsible for disaster recovery solutions to satisfy RPO/RTO. Identified items which negatively affect recovery efforts. Deployed single-sign on for the hosted email continuity platform,Dell EMS.
  • Deployed Exchange 2007 Hub Transport, Client Access, Mailbox roles in the infrastructure for POC.
  • Responsible for the archival solution, Enterprise Vault. Engineered upgrade strategy from v6 to 2007.
  • Deployed OCS 2007 to replace existing LCS 2005 infrastructure. Engineered pool, certificate and front-end components with integration of Exchange 2007, Outlook 2007, and Live Meeting 2007.
  • Support LCS federation efforts as the primary communication tool used by Institutional Services. Resolved numerous issues related to the client and presence via AOL, MSN, and Yahoo.
  • Responsible for enterprise IM including LCS 2005 and ParlanoMindAlign persistent group chat.
  • Engineered and enhanced the BES mobility solution for the firm and resolved numerous issues.
  • Evaluate new products and emerging technologies for the production infrastructure construct technical documentation and presentation material for the business and executive sign-off.
  • Engineered the virtualization of productionmessaging components including OWA and BES.
  • Constructed engineering lab for messaging services complete on VMware.

Confidential

Software Engineer

  • Responsible for all corporate systems deployment/configuration and software procurement. Assessment of requirements and proper scaling related to hardware configuration.
  • Responsible for global messaging including design, capacity planning, hardware procurement / build, mailbox management, MX record, email delivery, SMTP gateway, OWA, Live Communication Server IM , and Blackberry Enterprise Server 4.x and devices. Provide 24x7 third-tier support.
  • Architected and deployed inter-organizational migration from Exchange 5.5 to Exchange 2003.
  • Responsible for the selection of the archival system for the firm. Architected and deployed EMC compliance solution for SEC/SOX/NASD regulatory requirements. Implemented DiskXtender, EmailXtender, and EmailXaminer with Centera cluster. Knowledge regarding Centera Viewer / CLI.
  • Coached and trained CCO and legal team regarding messaging surveillance and retention.
  • Responsible for the management of the corporation's SSL certificates and their implementation.
  • Spearheaded several internal system upgrades including the corporation's financial system - Microsoft Great Plains 'Dynamics' and the developmental testing suite QualityCenter.
  • Virtualized several application services for lower TCO, reduced costs, and increased portability.
  • Deployed the SPAM and Virus solution for the firm. Usage of MOM to monitor Exchange.
  • Proactive correction of application configurations to enhance performance and availability.
  • Made recommendations which increased network through-put to clients from back-end.
  • Re-engineered and deployed development testing suite for managing defects and issues. The corporation realized immediate efficiencies which accelerated releases through the project lifecycle.
  • Configured and deployed virtual environments for functional testing using MS Virtual Server.

Confidential

Sr. Systems Engineer

  • Researched, analyzed, designed, proposed, and deliveredcost-effective application solutions according to best practice and proven methodology assess incorporation of related technologies. Deployed enterprise applications within heterogeneous platforms.
  • Lead Architect and Project Manager, designing and directing all technical initiatives regarding several high-profile applications which interacted with over 3 million client trading accounts.
  • Deployed the iPhrase Natural Language Search NLS engine across the enterprise on the ameritrade.com, ameritradeinstitutional.com, and ameritradeizone.com websites which became a primary tool for over 3 million clients to access information. This consisted of the design of the distributive and scalable architecture requirements concerning sizing, load balancing, security, and data flow , installation of the software, creation of batch processes, day to day configuration-troubleshooting-fine tuning Windows 2003 Server, HTML, XSL, XML, python, proprietary logic, SSL certificates and all customizations and enhancements according to business requirements.
  • Re-engineered and re-architected KanaContactCenter, a multi-tiered customer relationship management CRM application used extensively by the call center and its managers. I implemented this application across the enterprise in a highly distributed, scalable orientation consisting of multiple web, application, and database servers. This allowed Ameritrade to actively engage its client base with speed, security, and reduced costs.
  • Acting as Product Manager in addition to Engineer for many projects, I coordinated efforts within the organization to ensure deliverables are realized through the life cycle evaluate business requirements and approve directives with regards to any statement of work.
  • Collaborate with vendor executives to create cross-functional teams so business intentions are communicated and acknowledged in the statement of work to ensure coherence with invoices, or to resolve any technicalities relating to compliance or SEC regulations.
  • Direct the software development efforts of programmers to improve application processes, add new functionality, and correct bugs. Coordinate changes through the QA process and evaluate results.

Confidential

Network Engineer

  • Led the migration of all internal system servers > 100 nodes and network devices to a new fiber-optic data center with minimal system downtime architected new infrastructure.
  • Responsible for the migration of the corporate messaging system from Exchange 5.5 to Exchange 2000. Multiple mailbox servers configured to speak with a SAN Compaq HSG80 .
  • Network operations and troubleshooting: redesigned the corporate network to eliminate bottlenecks and loop-backs diagramed and upgraded network topology to increase throughput, availability, and overall performance utilized network monitoring tools to discover problematic subnets and other environmental anomalies. A 400 increase in throughput was realized.
  • Installed, configured, and supported all Windows servers for the corporation, created standard build.
  • Installation and configuration of SNMP across the enterprise using Compaq Insight Manager.
  • Troubleshooting of hardware failures and proactive resolutions concerning capacity and scale.
  • Re-design and support of the corporate domain consisting of 1500 seats. Formerly a workgroup.
  • Supervised the activities and career development of four LAN analysts.
  • Designed, implemented, maintained, and supported the internet access solution for the corporation configured Microsoft Proxy and Compaq Internet Caching Servers to run in parallel.

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