SUMMARY

• 14 + years of experience in IT experience compromising of DevOps, Release Management process including end - to- end code deployments of artifacts and entire life cycle model in enterprise applications. Analysis, design, development, and implementation of commercial application from scratch. Experience in infrastructure management operations for enterprise telecom applications.
• Extensive experience in the design and implementation of Continuous Integration, Continuous Delivery, Continuous Deployment (CI/CD) and DevOps processes.
• Experience in DevOps management methodologies and production deployment which include Compiling, Packaging, Deploying and Application Configurations have experience in planning.
• Experience on Build & Release activities for technologies like JBOSS, Weblogic and WebSphere.
• Experience in building WAR, EAR& JAR files using POM.xml and deploying the build artifacts from maven to nexus repositories end to environments from Pre-prod to Prod.
• Experience in Jenkins with CI (Continuous Integration), CA Release Automation Tool and SWM in CD (Continuous Deployment).
• Experience in using Source code Management tools like Git and SVN.
• Integrated Maven with Jenkins for automated continuous builds.
• Experience in Software Development Life Cycles and Agile Programming Methodologies.
• Experience scripting languages like Shell Scripting, Objective C(VuGen) and HTML scripting.
• Experience in to maintain GIT Repositories and Coordinated and assisted developers with establishing and applying branching, labeling/naming conventions using GIT source control.
• Experience in Setup Jenkins master slave architecture to use Jenkins as pipeline as a service.
• Experience with code quality analysis tool like SonarQube.
• Experience on security testing tools for SAST and DAST like CA Veracode, and IBM AppScan static code analyzer.
• Experience on software containerization platform like Docker and container orchestration tools like Kubernetes.
• Good amount of Knowledge on new technologies like Kubernetes, Golden Gate, Apache Spark, Apache Kafka, Zookeeper and Mongo DB.
• Experience in Linux/Unix system Administration, System Builds, Server Builds, Installations, Upgrades, Patches, Migration, Troubleshooting on RHEL.
• Functional experience in System automation, Self-healing and Auto resolution.
• Involved in design and lead development of pro Infrastructure Management Operations resembling Service Level Agreement Management Tool, Release and Deployment tool, Server Monitoring tools, Windows server Management & Audit Tool, Auto Resolution/Self-Healing, Automated Health Check/Sanity Check, SSL Check Tool and proactive outage handling tool.
• Involved in Development, Debugging and Troubleshooting L1/L2 support in production environment.
• Strong and quick learning ability to learn and work in new technologies quickly.
• Excellent Interpersonal and communication skills, efficient time management and organization skills, ability to handle multiple tasks and work well in a team environment.

TECHNICAL SKILLS

CI/CD Tools: Jenkins, SWM and CA Release Automation

Version Control Tools: Subversion and GIT

Container Concepts: Docker, Kubernetes and Microservices

Application Server: Apache, Tomcat and Jboss

Ticketing platforms: BMC Remedy and HP Service Manager

Methodology& Framework: SDLC, Agile, DevSecOps and CI/CD

Programming Language: C, C++, JAVA

Scripting: Shell Script and HTML

Database: MySQL, Oracle 11g, 12c and Mongo DB

Operating Systems (OS): UNIX, Linux, and Windows

Monitoring Tools: Splunk, Nagios, Grafana, Introscope, Nagios, Netcool and HP VuGen

Repository: Nexus

Security Tools: CA Veracode and IBM App Scan

Testing Tools: Selenium and Postman

Cloud Technologies: Azure

PROFESSIONAL EXPERIENCE

Confidential, Plantation, FL

Sr. DevOps Engineer

Responsibilities:

• Part of Migration team that is responsible for re-architecting on-prem applications to deploy on AWS.
• Have used Terraform to attain highly - available, scalable, flexible, resilient infrastructure patterns to host various Applications on AWS environments.
• Deployed AWS Lambda functions using Python libraries like boto3 to interact with several services of application.
• Configured and managed many resources in AWS like EC2, VPC, S3, Route53, SNS, IAM, CloudWatch, CloudFront, CodeBuild, EBS, CloudFormation and ELB.
• Setting up ElasticCache for redis for faster usage.
• Implement S3 life cycle policies to transition data from fast retrieval to archival
• Build VPC and created site-to-site VPC connections and VPC peering for resources in different VPCs and regions.
• Created automated pipelines in AWS CodePipeline to deploy Docker containers in AWS ECS using services like CloudFormation, Code Build, CodeDeploy and S3.
• Configure alarms in CloudWatch service for monitoring the server’s performance, CPU utilization, disk usage etcand integrated with ServiceNow to automatically create incidents based on issues.
• Have written No of UNIX shell scripts to automate tasks using Crontab
• Managed Kubernetes charts using Helm. Created reproducible build of the Kubernetes applications, templatize Kubernetes manifests, provide a set of configuration parameters to customize the deployment and managed release of Helm packages.
• Integrated Kubernetes with Hashi corp Vault to inject configurations at runtime for each service using init, config sidecars and persistent volume sharing between app and config containers.
• Automated AWS volumes snapshot backups for enterprise using Lambda.
• Have configured Billing management console on AWS and setup alerts to reduce costs by detecting unwanted idle resources and taking necessary actions.
• Experience in creating AWS AMI, have used Hashi corp Packer to create and manage the AMI's.
• Worked with various teams to gather requirements, provide operations or basic infrastructure support while changing environments or proceeding to production environments from the lower-level environments.

Confidential, St Louis, MO

DevOps Engineer

Responsibilities:

• Participated in Release/Environment meetings with Technology stakeholders to identify and mitigate potential risks associated with the releases
• Software Configuration management (Automate CI & CD pipeline using Maven, Jenkins & GIT).
• Expertise in SCM concepts like branching, merging and tags in GIT.
• Automated build and release process including monitoring changes between releases.
• Experience in build tools like Maven and Gradle for building the deployable artifacts from source code using Jenkins.
• Experience in integrating git with SonarQube in CI pipeline for code coverage.
• Experience on automation to deploy Java applications on Weblogic, JBoss and Apache and Tomcat application servers.
• Experience in integrating Jenkins with various tools like Sonar type Nexus to push the build artifacts and with SonarQube to test the code quality.
• Experience in integrating SAST using CA Veracode to do source code vulnerability testing.
• Experience in integrating DAST using IBM App Scan Static Tool Analyzer for application to test which behaves on internet environment.
• Experience on monitoring tool like Splunk, Introscope, Nagios and Grafana.
• Resolving the Environmental issues while Deployment/setup
• Experience in setup monitoring using Nagios and Splunk.
• Experience in setup build and deployment pipelines in Jenkins by integrating Maven and GIT.
• Experience in performed failover activities for Datacenter maintenance activities.
• Experience in use Maven as a build tool on Java projects for the development of build artifacts on the source code.
• Experience in Plugin Management, User Management and End-End build and deploy setup using Jenkins.
• Experience in Schedule Jenkins jobs for code build by integrating GITHUB, Maven and Nexus for the automated builds using Shell scripts.
• Worked with application teams on daily basis to better support the application release cycle and fast delivery to environments.
• Used Kubernetes to manage containerized applications using its nodes, Config Maps, Selector services and deployed application container as Pods.
• Prototype CI/CD system with Gitlab utilizing Kubernetes and Docker for the CI/CD systems to build and test and deploy.
• Created Docker images using a Docker file, worked on managing Docker volumes and created Docker Automation as a solution for CI/CD.

Confidential

Automation Lead/Application Support Analyst

Responsibilities:

• Participated in production problem analysis - provide specific, relevant production information to assist in troubleshooting the problem
• Automated Health Check tools is providing the status of the application which involves the web url and unix servers as a part of application validation process
• Responsible for analysis of Application alert/ticket data and find out the application where the high number of tickets and implement the auto ticket resolution by developing and deploying those script for production environment.
• Analysis of the application for finding which tool is more appropriate for analysis of different applications.
• Technical responsible configuration changes in the tools to get the actual desired reports and results.
• Involved with different development team,suport team, tools team at offshore and onsite locations.
• Providing guidance to team members on technical fronts and solving the issues.
• Enhancing the Automated Health Check and SSL Check tools to support more application and standardization.
• Proactively working on Production and Database servers.
• Monitor and manage application server processes, queues, and logs.
• Responding to Alerts on monitoring tools according to their severity, adhere to SLA (Deliver on time with quality)
• Participate in review meetings of various deliverables for releases/projects and carry out releases and software deployments
• Effectively work with AT&T Network, development, DBA, operational element SMEs, and AT&T work centers to troubleshoot, test and develop solutions and workarounds to resolve client issues/requests
• Participate in application recovery and handle the System failover transitions in the event of disaster
• Assess and communicate application availability and performance
• Writing, executing scripts to install internally developed code, vendor software and related configuration/script/batch changes.
• Understanding and troubleshooting complex customer issues on production environment. Responsible for identifying any bugs occurring in the applications as well as fixing them.
• Critical Situation Analyst: Defused hot situations and got quick technical resolution, skills in Customer Management. Identify the issue and either resolve or escalate to the appropriate team responsible for the components affected
• Exposure to all stages of Software Development Life Cycle.
• Plan implementation of new applications as required and creation of reports for the business users.
• Analysis of UNIX scripts, creating shell script, scheduling of jobs through Cron jobs in case of any failures.

Confidential

Technical Support Associate

Responsibilities:

• Handling incidents, requests, recovery tasks, change tasks and generating payloads upon request.
• Submission and troubleshooting of jobs
• Resolving issue within SLA.
• Monitoring the database in the production environment.
• Generating pre checkout and post checkout before and after the change in systems.

Confidential

Technical Support Associate

Responsibilities:

• Provide resolution to users for any kind of issue while accessing workplace XT.
• Provide all Content Searching, Version Control and Metadata Searching for all documents throughout all the Filenet P8 Object Store.
• To take care of all kinds of document and folder access level security in the entire Filenet P8 Object Store.
• Responsible for the entire request for Deletion of documents within Filenet P8 Object Store.
• Responsible for creating of Entry Templates inside all the Filenet P8 Object Store.
• Provide users to get access for Filenet P8 Object store.
• Responsible to keep track of the Library DSA’s and addition and modification of DSA’s
• Handling general property modification of the documents within all Filenet P8 Object Store.
• Responsible to keep on track of Documenter of all Filenet Libraries.
• Responsible for distributing the whole work assignment among our teammates.
• Responsible for preparing team report weekly and monthly basis.
• Using *Netop Remote Control* to take the client pc for troubleshooting.
• Using HP Service Manager to work on the ticket which is raised by client.

Confidential

Technical Support Associate

Responsibilities:

• Installation of Filenet IDM Desktop and configuration of Libraries.
• Responsible of entire tickets came to HP Service Manager to our team workgroup.
• To take care of all kinds of document and folder access level security in the entire libraries of Filenet Content Services.
• Providing the temporary workaround, in case of client facing any issue while accessing Filenet web client, if any of Web server is down. Until we will work with the Web Server Support Team to make the Web Server up.
• Responsible for the entire request for general property modification Reassignment, Deletion of documents from all libraries of Filenet.
• Handling of the documents from all libraries of Filenet.
• Responsible to provide access to Filenet Libraries to user as per their requirement.
• Responsible to create and deactivate the users in all the Filenet Libraries.
• Responsible for modification of Folder level Security as per the client requirement.
• Responsible for creating and deactivate of group in all the Filenet Libraries.
• Responsible for creating of Document class inside all the Filenet Libraries.
• Responsible to keep track of the Library DSA’s and addition and modification of DSA’s
• Responsible to keep on track of Documenter of all Filenet Libraries.
• Responsible for preparing team report weekly and monthly basis.
• Antivirus Monitoring of Filenet CS SQL Server.
• Provide the Content Searching, Version Control and Metadata Searching of all documents throughout all the Filenet Libraries.
• Providing track of Content Search Managers Server and Storage Manager Server.

Confidential

Technical Support Associate

Responsibilities:

• IBM Lotus Notes Client Installation and the configuration of ID Files for all the users in ADAG Group.
• Providing the temporary workaround to the user, when Lotus Mail Server down
• MS Office Products, Adobe Reader installation and rectification of its error.
• Installation of software’s like Clarity, Clarify, Propalums, PDF to Word and Word to PDF, All kind of converters, Window Media Players, VLC Players and rectification of error.
• Printer & Scanner Configuration within all users’ PC.
• Responsible for any kind of intranet and internet related issue in Users pc.
• Responsible for system hanging issue or system slow.
• Responsible for locking any kind of last mile issue in any of our client place to local engineers through using BMC Remedy 7.0.2 software, with the help of Helpdesk coordinators of the area.
• Responsible to resolve software/hardware of issue of users with the local engineers and the Cluster operation in charge in very short span of time.
• Responsible to collide all the report of whole team on daily and monthly basis.
• Responsible for anti-virus-related issue in user’s pc.