SUMMARY:

Information Technology Business Systems Analyst with twenty eight 28 years of full systems life cycle experience proficient in COBOL, IMS, DB2 and other mainframe tools including strong customer relationships, organization, design, development, analysis, implementation, version control, end user as well as system documentation with effective interpersonal skills in working with all members of the project team for task completion and implementation. Experience using industry standard tools for mainframe and distributed environments.

SKILLS

: Over 15 years experience with DB2, SQL COBOL II, IBM 3090 system OS/MVS, ISPF, TSO, CLIST, JCL, Panvalet, and Xpediter Microsoft C, and TI 1500 Unix COBOL, IMS DC, CICS, VSAM, MVS, File-AID, Abend-AID, Java, HTML/JavaScript, MS Access, MS Excel, MS Office, Lotus Notes, Powerpoint, FTP, Windows XP, Visio, Microsoft Project, IMS Connect, ITN/BU Service Request Database 3.5

EXPERIENCE:

Confidential

Data Analysis Supervisor

• Supervising the work of three Reporting Specialists and a BI Developer
• Project Management of Reporting Services for Sales Agents, their Supervisors, Managers and Directors
• Manage Design and Development of Hourly, Daily, Weekly, Monthly, and Quarterly Agent level Inbound and Outbound Sales Reports
• Organize Reporting Team by hiring additional Reporting Specialist and a BI Developer to increase efficiency of the Reporting Team
• Support Telesales Manager to deliver timely Sales and Call Data Reports

Confidential

Systems Analyst

• Have C2 Security Clearance Responsible for highly confidential data
• Partnered with US Dept. of Defense, HealthNet, and Humana providing access to health care information for military members and their families.
• Designed IS web-based technical approaches to business concepts and issues using Microsoft Word, Excel Spreadsheets, Lotus Notes, and Viso for Wireframe design as a part of project team to meet government requirements
• Supported Health Care business partners HealthNet and Humana by designing web presentation pages giving military members and their families secure web access to their health care information.
• Responsible for converting High Level Estimates into Detailed Approaches and researching project requirements to accomplish implementation timelines
• Served as a Systems Analyst designing web based application presentation approaches to project development needs
• Managing the project life cycle from design, coding/development, Unit/System/QA Testing, Implementation, and Post Implementation maintaining oversight of the project status

Confidential

Senior Systems/Business Analyst Consultant

• Served as Team DBA for over 5 years working directly with Systems DBA Architect for DB2 table design, creation, size requirements, column name restrictions, select Access authorizations, uploads / downloads of table data
• Designed DB2 tables and processes with customer needs met replacing manual procedures and inefficient processes
• Designed and Created DB2 system tables to track data flow from user entry, edits/updates, reporting and notifications to meet customer's needs
• Served as a Team Lead for Certified Line Shortage and Disruption CLS/D Business Processes design and development using DB2 Mainframe architecture
• Performed as an SME for the Chrysler IT Systems Transformation process working jointly with Covansys, CSC Offshore Resource Company
• Created technical development plans, data access scenarios, user access test cases, and Database test data
• Developed scenarios, test cases and sequences of testing events as per the business requirements for supporting applications
• Developed systems life cycles for several mainframe and web applications
• Served as an Applications DBA working directly with the Systems DBA and Impromptu Administrator for applications support
• Supported DB2 mainframe and net.data web applications for Manufacturing Systems Nonconformance Tracking, Corporate Reporting, Damaged Material, Transportation Claims, Certified Line Shortage and Disruption
• Maintained daily and monthly DB2 Mainframe batch jobs JCL, PROC, BMP, Scheduling, Trouble Shooting and Editing for Manufacturing Nonconformance Tracking System, Transportation Claims System, Corporate Reporting System, Certified Line Shortage and Disruption System

and VSAM files

02/93 to 09/94 TechPoint, Inc Retail

Programmer Analyst

• Responsible for all aspects of client service. Specifications, software development, testing, register configuration and setup, implementation, and follow-up conferences to generate a complete Point Of Sale to corporate package for customers
• Developed, modified and maintained software base system and back office/terminal code in Microsoft C
• Developed new back office/terminal functionality to satisfy customer needs using IBM PC Microsoft C and MS DOS

Confidential

Programmer Analyst

• Designed and developed Microsoft C software for Ford Motor Company Auto Dealerships nation wide
• Developed scenarios, test cases and sequences of testing events specifically addressing the business requirements for supporting Dealership applications
• Maintained Dealer Computer Services Systems using IBM Mainframe, TI 1500 UNIX COBOL, Microsoft C, and MS DOS

Confidential

Programmer Analyst

• Trained and directed the work activity of five regional analysts and product specialist who were responsible for providing software and hardware support to over 4,000 dealerships nationally
• Developed installed and maintained software and hardware at customer sites and oversaw the software product implementation
• Maintained inventory control system software according to supplier and customer needs
• Utilized COBOL, IMS, JCL, TSO and other mainframe tools
• Worked directly with customers and suppliers to resolve issues and develop enhancements to data handling
• Inventory Systems IBM Mainframe, TI 1500 UNIX COBOL, Microsoft C, MS DOS

Confidential

Programmer Analyst

• Maintained Options and Accessory system software according to supplier and customer needs.
• Worked directly with customers and suppliers to resolve issues and develop enhancements to data handling.
• Developed and maintained COBOL, JCL and PROC software for manufacturing systems using IBM Mainframe.

Confidential

• Leader of Squads Training and Testing through Battalion STX Lanes Training
• Graded effectiveness of Battalion Squad Leaders' leadership and combat readiness
• Organized duties of platoon that served as security unit at the 1996 Atlanta Summer Olympic Games Atlanta, GA
• Trained and Coordinated Platoon missions with Active Duty Army Armor Battalion Team Destroy Germany

SKILLS SUMMARY:

• Experienced Supervisory skills managing the work flow and project management of tasks, people, resources, and skills
• Strong Systems/Business Analysis abilities with over 5 years of developing business requirements from customers and overseeing work activities of programmers and analysts to project completion
• Proficient with over 20 years experience in Mainframe Batch Processing, COBOL, DB2, SQL, JCL, PROC, SPUFI data access, OS/MVS, IMS, ISPF, and TSO
• Skilled in web development of Java, HTML, JavaScript, and net.data having over 10 years of web development experience
• Working knowledge of Panvalet, Xpediter, File-Aid, Abend-Aid, MVS, VSAM, Microsoft C, and TI 1500 Unix
• Experienced in MS Office, Windows XP, Lotus Notes, PowerPoint, Visio, IMS Connect, and ITN/BU Service Request Database 3.5
• Experienced in working with multiple levels of corporate structure