Systems Analyst Administrator Resume Profile Scotia, NY - Hire IT People

OBJECTIVE

To join an innovative organization of competitive co-workers in the area of technology and management.

PROFESSIONAL EXPERIENCE

Confidential

Computer Specialist / Credit Specialist/ Teller

Installed and regularly updated operating systems, softwares and anti-virus platforms for all new workstations across all branches.
Operate computer equipment and the network, initiating programs to perform specific tasks, monitoring the operation of the equipment, verifying completion of tasks, and balancing output.
Observe computer equipment for proper operation, displayed messages, error indicators, and incorrect operating instructions.
Correct minor operating problems by entering alternate or corrected commands.
Load input files for computer runs, performs balancing of computer output from provided written instructions.
Process and transmit external data files using data encryption and FTP programs.
Provided hardware support: printer installation, upgrades as well as data-shows for web conferences.
Report project statuses daily to appropriate personnel.
Provide network, hardware and software support to user departments develop, maintain and implement additional network support in conjunction with the network administrator.
Perform preventative maintenance on computer equipment to include physical installation of network and client computers.
Assist Proof Department including, but not limited to, putting runs together and end of day processing as needed.
Supervised third party vendors in the installation of the new VoIP telephone system.
Configured, converted, and corrected old image system data into Synergy's image software.

Confidential

Systems Analyst Administrator

Network Operator I / Senior Teller

Operator I / Auxiliary III

Create the packages, configuration, and remote installation for 176 branch servers and 375 workstations.
Remotely deployed and installed anti-virus updates and workstation software updates.
Designed, created, and maintained Computer Associates CA Helpdesk systems and defined user groups, profiles and settings.
Trained personnel across departments as well as CEOs and executive teams in the use of CA Helpdesk.
Monitored network and servers' performance, and configured automatic message alerts.
Created web portals to monitor the performance, and stability of network systems, branch's servers and workstations.
Created all user collaterals including manuals in the use of Helpdesk, and Synergy software for all user levels
Perform preventative maintenance on computer equipment to include physical installation of network and client computers.
Experience in creating and delivering daily and weekly reports to Directors, CEOs and executive staff

INFORMATION TECHNOLOGY IT EXPERIENCE

System Management Applications

Microsoft Office Applications

Remote Connections

Operating System Experience

ADDITIONAL SKILLS

Multilingual: Spanish and English with fluency.