Engineering Systems And Network Manager Resume Profile
Silver Spring, MD
Summary
IT operations leader with a strong technical background and combination of skills that address people, process and technology issues.
Professional Experience
Confidential
Engineering Systems and Network Manager
Responsible for designing, deploying and securing an elastic cloud-based service oriented architecture to support ICD-10 computer-assisted coding for both inpatient and outpatient encounters. Acted as operations project manager, managed multiple vendor relations as well as a small team of Windows and Linux engineers.
Confidential
Senior Manager
Managed a team of 18, including Unix system administrators, managers and team leads, that supported services and systems that provisioned and brought high-speed data and digital phone customers online. People management duties included all personnel related duties such as hiring, reward and recognition, career counseling, mentoring, performance reviews, written warnings, conflict resolution, performance improvement plans and termination. Originally hired as a subject matter expert for DNS and load balancers.Technologies supported as an individual contributor: F5 BIGIP LTM, Enterprise manager Bind.
Confidential
Systems Engineer
Part of a team Unix system administrators responsible for 24/7 support, monitoring and troubleshooting of an online school. Brought infrastructure to an enterprise level performed server and network audits developed and executed a plan to bring all devices into a consistent, documented configuration deployed NAS migrated a variety of systems to more stable and standardized platforms. Technologies supported includeNetwork Appliance NAS Cisco Local Director and F5 BIGIP load balancers Cisco firewall, routers and switches iPlanet and Apache web servers BEA Weblogic and Tomcat application servers Sun Solaris 8 and 9 Redhat Fedora MRTG BigBrother Bind.
Confidential
Manager
Hands-on manager of a small team of Unix system administrators responsible for 24/7 support, troubleshooting and monitoring of systems running custom applications for day traders. Managed vendor relationships for outsourced services, including listserv/email relay, backup service, datacenter, firewall and security assessments. Responsible for incident response and reporting to the security officer. Wrote numerous procedure documents including change management and first-level troubleshooting guides for the NOC. Originally hired as a Unix systems administrator. Technologies supported as an individual contributor: Solaris RedHat BEA WebLogic Server Netscape/iPlanet, Apache web servers Cisco Local Director and F5 BIGIP load balancers Network Appliance NAS.
Confidential
Lead Unix Administrator
Part of a team supporting campus network services, including campus iPlanet web servers, DNS Bind , News, dial-up modem equipment Xyplex and Lucent primary contact for traffic management and security incident analysis and recovery.
Confidential
Computer Technician
Supported Macintosh workstations, terminals and mainframe for newsrooms, classified advertising and marketing. Involved in research for the proposal for a full pagination system and online presence.
Confidential
Associate Information Processing Consultant
Supported Novell LAN serving campus Windows computer labs delivered basic and subject-oriented Internet training classes for faculty, staff and students.
Confidential
Library Programmer/Analyst III
Supported staff and public Windows workstations, Novell LAN,Unix email system for faculty and staff and public terminals for VTLS online card catalog. Delivered training courses MS Office, Email, Gopher maintenance, Internet research to faculty and staff, and edited the library newsletter.
Skills
Confident professional detail oriented calm under pressure meets deadlines excellent written, oral and presentation skills able to communicate technical details to the non-technical self directed team player flexible excellent research, problem solving and risk assessment skills strong customer focus strong work ethic does the right thing, even if it means more work.