VP of Information Technology

IT professional with more than 15 years of experience as director, manager, and technology specialist. Highly proficient at developing, overseeing and maintaining the infrastructure and operations of networks, data centers, help desks and staff to support the activities and goals of businesses and educational institutions. Proven record of leading and implementing cross-functional solutions to reduce operating budgets, increase efficiency and to improve performance and security of IT systems. Led technical-support teams during combat operations as Aerospace Maintenance Superintendent in United States Air Force.

Areas of Expertise

Key Skills Assessment

• Leadership and Oversight Recruit, train and supervise teams of technicians and other staff to achieve optimal collaborative results. Currently oversee seven technicians at university.
• Performance Improvements Develop and execute cross-functional solutions to upgrade efficiency and performance of networks and data systems. For manufacturing company, consolidated account management operations by designing and migrating four cross-forest domains into a single domain.
• Efficiency and Cost Control Skilled at reducing costs by identifying and implementing savings in systems and operations. Reduced operating budget of university by 200,000 in one year
• Security Solutions Expert at enhancing security of networks and data centers. Improved the network security rankings of university IT system from 39 to 1 on managed-services score card.

Professional Experience

Confidential

Director of Technical Services

• Overall responsibility for Immaculata University's data services and 6,000-user network supervise seven technicians as on-site IT director for global technology staffing and service. Responsible for all aspects of strategic planning, engineering, and implementation involved in the operations of the IT systems that support the university's mission and goals.
• Reduced annual operating budget by 200,000 though staff development and by analyzing and improving the efficiency of university's existing systems.
• Improved access and usability of system by standardizing best-practices for computers, server, and network configuration and operation.
• Upgraded network security ranking from 39 to 1 on Ellucian's managed-services score card.
• Increased help-desk efficiency by 60 percent by implementing new standard operating procedures.
• Designed and implemented fully meshed network topology providing 100 percent access to network resources.

Confidential

Infrastructure and Operations Manager

• Managed two network data centers and help-desk call centers throughout the U.S, and Mexico for global manufacturer and distributor of cording products. Installed and maintain all network hardware, including switches and wireless access points.
• Reduced hardware costs and energy use by migrating obsolete hardware platforms to Hyper-V.
• Consolidated account management operations by designing and migrating four cross-forest domains into one single domain.
• Designed and implemented network VLAN's to improve security and performance per network segment.

Confidential

Network and Telecommunications Manager

• Responsible for overseeing and managing college's data center, network and help-desk operations. Supervised and evaluated technical staff consisting of 15 union, work-study and exempt employees. Responsible for all server, network and application upgrades. Maintained Active Directory, DNS, DHCP, WSUS and WDS.
• Designed college's Active Directory and Exchange domain.
• Designed and configured campus LAN network consisting of VLAN and Spanning Tree configurations.
• Setup and configured Dell EqualLogic PS6000e iSCSI Storage Area Network.
• Provided technical input to the IT Director for the college's Strategic Plan.

Confidential

Senior Citrix Engineer

• Administered Citrix Presentation 4.5 farm consisting of over 150 physical and virtual servers for insurance company that develops, markets and administers insurance and financial programs.
• Monitored and maintained Windows and Citrix Servers which includes 10,000-user base and more than 100 applications.
• Responsible for Terminal server builds and Citrix XenApp server deployments in both physical and virtual environments.
• Consolidated newly acquired insurance company's server farm into corporate infrastructure.

Confidential

Senior Systems Engineer

• Provided technical support and resolved problems for clients of IT consulting firm. Led projects through company's methodology principles.
• Provided project management for Citrix farm installations and thin client POC.
• Proved project management for numerous projects pertaining to design and rollout of Citrix XenApp.
• Designed, implemented and managed support for Citrix/XenApp implementations within secure Army CACI environment.

Confidential

Network Administrator

• Network Administrator for Windows NT/2000/2003 Active Directory Network. Provided help-desk support and installed server upgrades.
• Performed all server security patch management and hotfixes
• Upgraded and maintained all Windows and Exchange servers

Confidential

Tech Support Analyst

Provided Level-One help-desk support for the remote sales team for pharmaceutical firm to improve communications, information sharing and business processes.

Confidential

• Directed maintenance operations to ensure the reliability and airworthiness of Flight Ops. Attained rank of SMSgt/ E8.
• Aerospace Maintenance Superintendent
• Coordinated efforts between flight operations and the maintenance squadrons to keep aircraft flights on time.
• Veteran of Desert Storm, Operation Iraqi Freedom and Enduring Freedom.