Title/Role:

BUSINESS DEVELOPMENT ANALYST 2

Employment History:

Confidential

Senior Consultant

• Member of the team that initiated and implemented a Program Management Office PMO
• for the General Services Administration's GSA largest agency, Public Building Service PBS .
• Accomplishments include:
• Implementation of measurable and objective business performance metrics by which project
• efforts could be evaluated. Utilized MS Project, Visio and Excel to determine if efforts were on
• schedule, within budget and meeting client expectations
• Other responsibilities included working with all project stakeholders including Commissioners,
• Directors, Subject Matter Experts and Project Coordinators to identify business requirements
• performed a detailed business process review implemented standardized policies and
• procedures provided guidance and oversight to all business stakeholders and served as a liaison
• between the business group and the IT section to ensure the preferred client solution was
• successfully implemented
• As a technical liaison, utilized effective communication skills both written and oral, for
• facilitation, consultation, negotiation and persuasion purposes with stakeholders to successfully
• develop web based systems to support the implementation of the PMO
• Created extensive PMO deliverable documentation, all created in adherence to the Project
• Management Body of Knowledge PMBoK concepts of managing a program.

Tools and Technologies: MS Project, Visio and Excel, SME, PMBoK

Confidential

Director, Business Development

• Lead the effort to establish an IT company's initial presence in the Washington, D.C. region.
• Accomplishments include:
• Performed all phases of the Business Development Life Cycle including performing both oral
• and written communication with prospective teaming partners, participating in new opportunity
• review sessions, and participating in the majority of proposal writing efforts
• Regularly interfaced with customers to market the virtues of the company and to ascertain the
• prospective clients' technical and business needs that our company could address
• Managed small group of resources to respond to secure numerous prospective new business
• opportunities
• Secured several new contract awards with prospective revenue totals of approximately 20
• million

Tools and Technologies: MS Project, Visio and Excel, MS Word

Program Manager

Confidential

• In charge of a 46 project Firm Fixed Price IT software development, operations and maintenance
• O M contract. Accomplishments include:
• Hands-on Project/Program Management of a large 46 project multi-million dollar project
• comprised of over 35 technical staff members including software developers, system architects,
• database administrators, system analysts, and administrative resources
• Supervised a myriad of business management activities across the spectrum of the project
• including Requirements Analysis, Risk Management and Mitigation, Performance Measurement,
• Communications Plan implementation, and User Acceptance Testing which ensured the project
• components were always delivered on schedule and on budget
• Met with client representatives from both the CIO offices on a weekly basis, bi-weekly basis and
• a monthly basis which included the Chief Information Officer, Deputy CIO, Directors, Deputy
• Directors, Project Coordinators and IT technical designees
• Employed a matrixed approach utilizing cross-functional teams to develop financial systems for
• forecasting, planning, ad-hoc querying to compile data, developing detailed business reports to
• generate output data, and performing an analysis of financial data
• Utilized MS Project, Visio and MS Excel to effectively execute the business management duties,
• including being responsible for all financial aspects of the multi-million dollar initiative to ensure
• our project maintained certain profitability levels
• Delivered project deliverables on-time and exceeding client expectations

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential

Deputy Project Manager

• Project Manager installed to turn around a stalled software development initiative comprised of
• multiple projects that was behind schedule, over budget and not achieving the clients' expectations.
• Accomplishments include:
• Management oversight of an initiative comprised of approximately 10 projects and
• approximately 8 resources
• Performed an extensive analysis to ascertain where the business problem areas were, and
• quickly implemented
• Leveraged the PMBoK training to successfully lead multiple web based systems to achieve
• CMM Level II certification
• Through the successful implementation of standardized business processes, achieved higher
• client satisfaction, which directly lead to the expansion of the contract from the 10 original
• projects to 14, with 2 additional project initiatives pending contract approval
• Project Manager for a financial services application. Accomplishments include:
• Supported the entire Corporate Services Financial software contract, including successfully
• implementing a system to maintain insolvent financial institutions bank records
• Revised and updated the records schedule, and developed the workflow process for a business
• management solution
• Implemented an Enterprise Architecture system that combined the disparate business
• management systems from hundreds of failed savings and loans comprised of over 4 million
• records into one centralized system
• Deputy Project Manager for the Chief Information Officer CIO IT Infrastructure Support project.

Accomplishments include:

• Managed a 20 resource IT web based project achieving the highest rating
• certification of all business management projects in the company that achieved CMM Level

II certification

• Determined and allocated resource requirements, analyzed all project risks and risk
• mitigation strategies, prioritized software development and conversion efforts, forecasted
• budget impacts and performed software configuration management
• Planned and tracked business management projects utilizing MS Project, while
• ensuring project synchronization, on-time delivery, and maintaining budgetary targets
• Developed and managed project plans, project budgets, customer requirements,
• software design, software development, test plans, test scripts, application testing, and

quality assurance

• Performed a total business process re-engineering study of an agency's business
• management functions, resulting in a custom IT solution
• Ensured all deliverables met the client expectations and were delivered on-time, with
• minimal updates or modifications required

Tools and Technologies: MS Project, Visio, PMBoK, MS Word

Confidential

Systems Analyst

• Managed a small group of resources to perform a total Business Process Reengineering
• study encompassing all of DISA's data warehousing, data reporting and data capturing
• systems, culminating in the development of a solution to standardize these disparate
• functions into a single enterprise solution
• Generated and performed written and oral communication of requirements to software
• development resources and facilitated the implementation and development of a
• customized of ERP software solution.

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential

Program Management

• Oversight of a 5 person PMO initiative for the nation's leading computer based
• Health Care Management Utilization Review system from its inception through its period of
• growth and standardization
• Managed the generation of process improvement requirements to the programming
• resources, including performing validation and verification of processes and procedures
• Facilitated regular enhancements to the customized Health Care Management
• Utilization Review software system
• Successfully automated the manual workflow and approval process into a fully electronic on-line workflow process and methodology

Tools and Technologies: MS Project, Visio and Excel, MS Word

Confidential

Computer Specialist

• Charter member of the Total Quality Management Team TQM , the precursor to Six
• Sigma, to implement TQM methodology across all software applications within various
• divisions of the Department of Labor DOL
• Developed a TQM methodology applied to all computer system development projects
• within one division of the Department of Labor

Tools and Technologies: MS Project, Six-Sigma, Visio and Excel, MS Word

Confidential

Programmer Analyst

• Supervised the operations of an in-house software application, combining the accounting,
• payroll, timekeeping, financial reporting, invoicing and personnel management functions of
• the corporation into one centralized, fully integrated ERP system.
• Managed the Internal Controls group that was formed to provide technical and maintenance
• support to the ERP solution.

Tools and Technologies: MS Project, Visio and Excel, MS Word, ERP