PROFESSIONAL EXPERIENCE

Confidential, Utah

CyberArk Consultant

Responsibilities:

• Responsible for privileged User account administration of various Windows and UNIX accounts
• Work daily with CyberArk's PVWA CyberArk Administration and Troubleshooting Session Manager (PSM), Application Identity Manager (AIM)
• Experienced in day to day support in adding and deleting accounts, applying policies, assigning safes, synchronizing failed accounts, Password rotations
• Application On boarding of type Windows, Linux accounts
• Creating new plugins whenever required for an application onboarding
• Worked with CyberArk components such as vaults, CPMs, accounts, policies, safes, usages
• Creating safes and adding users and groups to them for privileged access in CyberArk and Creation of policies and Reports in PVWA
• Managing privileged access management in AWS and onboarding accounts into CyberArk.
• Knowledge in Microsoft Office, SQL, Windws and AIX/UNIX
• Experience in managing Safes and Server/ host addresses in Enterprise Password vault
• Experience in resolving issues in Cyber Ark’s Central Password Manager to communicate with hosts to reconcile credentials
• On - boarding of various privileged accounts on CyberArk and automating the process by running password upload utility scripts.
• Troubleshooting UNIX and databases accounts with automatic password management
• Good knowledge in implementing and integrating various other components like Password upload utility, LDAP, SMTP and SIEM
• Using Bulk Upload Utility for Account On-boarding, Platform Management and Password Management
• Monitor logs and events for Windows, UNIX and User identity management platforms to provide views of misuse or malicious activities.
• Analyze new request in operation related to privileged access of servers, database, and network devices to manage policies of CyberArk.
• Created various platforms for Windows, NIX*, SQL & Oracle accounts and assigned parameters as per the standard requirements
• Helping users and app team to resolve the issues related password management.

Confidential, MO

CyberArk Consultant

Responsibilities:

• Responsible for managing of almost 150K of various accounts.
• On-boarding and securely vault the privileged accounts for different platforms like windows, Linux, Mainframe, Oracle, MySQL, AWS etc.
• Manage the day-to-day operations of Cyber Ark solutions including adding and deleting accts.
• Manage, monitor and respond to alerting for systems and services maintained.
• Managed User Accounts on Windows and UNIX Platform (Creation, Deletion, Permissions).
• Supporting PAM solutions in cloud environments such as AWS
• Creating and managing Safes, Platforms as per user requirements
• Troubleshooting and maintenance of the Password Vault, Central Password Manager (CPM), Privileged Session Manager (PSM), Application Identity Manager (AIM), DR Vault in DR Server.
• Experienced in day-to-day operational support in adding and deleting accounts, applying policies, assigning safes, synchronizing failed accounts, Password rotation
• Creating security reports used for troubleshooting and problem resolution
• Performs administration, maintenance, troubleshooting and support of multiple Active Directory Users.
• Co-ordinate with CyberArk support teams for escalation and resolution issues
• Experience integrating PAM solutions with multiple platforms including Windows, Unix, Database Platforms, etc.
• Analyze requirements for the purposes of developing a CyberArk implementation plan
• Configure Master Policy, customize platforms and implement Dual Control procedures, check-in/check-out and one-time password rules.
• Define policies for securing privileged identities using CyberArk PVWA console.
• Onboarded privilege accounts, generating reports from CyberArk for business needs
• Collaborate with other team members and business representatives to ensure that security roles, authorizations, activity levels and Policies meet the Client requirements.
• Experience in creating Safes, managing platforms, applications, accounts and permissions to the safes.
• Ensuring SLA adherence, follow up with the asset owners and ensure that the ticket closed on time.
• Privileged Access Management of CyberArk, including working with components such as Vaults, CPMs, accounts
• Work daily with CyberArk PVWA CyberArk Administration and Troubleshooting.
• Creating and assigning Safes, reconciling accounts, rotating passwords.
• Resolved major issues related to backup, Restoration, DR Replication, Password object reconciliation and verification

Confidential, Minneapolis

CyberArk Administrator

Responsibilities:

• Responsible for privileged User account administration of various Windows, NIX*, SQL & Oracle accounts.
• Managed Safes ad Server/ host addresses in EPV. Resolved issues with CyberArk's CPM to communicate with hosts to reconcile credentials
• Manage, monitor and respond to alerting for systems and services maintained
• Work on Logon accounts and reconciliation accounts to onboard privileged accounts into CyberArk from LINUX, AIX and Windows servers.
• Worked closely with IBM Wintel and Network teams in resolving the issues.
• Raised a firewall request from CPM servers to targets hosts whenever required.
• Configured CyberArk policies, platforms and created safes names as per the standard naming convention
• Created Backup Accounts for all the Vault Serves in case of break-glass scenarios.
• Have worked on SQL Plugin testing & implementation with vendor so that SQL ID’s has same password on Primary, Secondary and DR instances
• Created safes and policies as per user requirements and providing access to AD users and groups for safe delegation and updates.
• On-board privileged accounts and application ids with CyberArk upload utility or PVWA
• Generated various reports using PrivateArk Client and PVWA UI.
• Provided access to users to put passwords in CyberArk through Private Ark and creating vaults.
• Documented all the regular error codes occurred via CPM and helped team in resolving the issues related to CPM
• Experience integrating PAM solutions with multiple platforms including Windows, Unix, Database Platforms, etc
• On boarded various platforms with Cyber-Ark, such as Windows, ESX, UNIX servers.
• Managing CyberArk Password Vault Web Access (PVWA)
• Collaborate with other team members and business representatives to ensure that security roles authorizations, activity levels and Policies meet the Client requirements.
• Analyze Threat Patterns on various security devices and Validation of False/True positive Security Incidents
• Hands on experience with Change Management working on the incidents and Change Request and coordinating with the APP teams during the cutovers.
• Administration experience of CyberArk vault with Safe creation, integration with LDAP and other authentication methods
• Identifies security risks, threats and vulnerabilities of networks, systems, applications and new technology initiatives.

Confidential, North Carolina

CyberArk Operations Engineer

Responsibilities:

• Created platforms for AD, Oracle, SQL & Unix accounts, also resolved issues related to CPM.
• Resolved CyberArk issues in CPM to communicate with a host to reconcile credentials.
• Prepared tickets about the issue and informed to the higher specialists.
• Involved in investigating and respond to security incidents
• Troubleshooting and maintenance of the Password Vault, Central Password Manager (CPM), Privileged Session Manager (PSM), Application Identity Manager (AIM), DR Vault in DR Server
• Good understanding of policies in CyberArk Central Policy Manager (CPM) and (PSM)
• Closely work with the CyberArk Professional services to define policy management and creating key documentation.
• Responsible for defining access control, user entitlements, and managing applications (EPV, CPM, PSM, PVWA).
• Responsible for maintaining the CyberArk environment, and work closely with the CyberArk Professional Services for overall optimization.
• Responsible for determining the target Privileged Session Management (PSM) audience.
• Experience in implementing, managing vault logs and monitoring of CyberArk privileged account security tool modules.
• Experience in Privileged Access Management solutions particularly CyberArk, network security and administration
• Performed PAM operational tasks, defining access control, user entitlements, management of Applications Credentials and User Access Policy.
• Creating and assigning Safes, reconciling accounts, rotating passwords
• Create AD users and groups for safe delegation and updates
• Daily administration of CyberArk Enterprise vault Management includes Safe Management, Master Policy Management, Platform Management and Access Management
• Account management i.e., adding /deleting accounts /group management
• Managing policies and platforms

Confidential

System Administrator

RESPONSIBILITIES:

• Performed Windows user administration, managing user accounts, permissions, User rights, Account policies, Security policies and performed software and hardware maintenance
• Hands on experience on Remedy7.2, AF Remote, HP Open view, TEPS, HP insight manager, IBM Director, etc.
• Primary troubleshooting and knowledge in Windows clusters
• Monitoring & managing Weekly server reboots
• Performing Disk cleanups and disk management for windows OS drives
• Working on high CPU and Paging file issues
• Performing daily checks to ensure stability in the environment
• Experience in fixing IBM (RSA) and HP (ILO) connectivity with Blade and Brick Servers
• Working on file/folder restoration issues on user’s requests
• Hands on experience in network devices like port resets, logs collections, investigations, etc.
• Working on Incident and problem management for resolving incidents within the SLA using ticketing tool Remedy 7.2
• Worked on Service now ticketing tool for creating tickets and changes according to the business requirements.
• Ensuring that the change process is followed for any configuration changes in the environment. and upon request for technical solutions
• Physical and virtual Server Rebuilds and Decommissions with proper documentation
• Responsible for server weekly scheduled reboots and patching schedules on Blade logic and WSUS
• Worked DR test and was successful in recovering two of client’s most critical applications
• Managing ESX, ESXI hosts and VMs through VMware vSphere server
• Good knowledge in Installing, Configuring and Managing VMware vSphere.
• Troubleshooting virtual machine issues like, RDP issues to VMs, Restarting VMs, Application Issues, etc.
• Monitoring and managing performance of ESX servers and Virtual Machines VMware tools and virtual hardware upgradations
• Managing snapshots and restoring snapshots of VM’S
• Working on P2V migrations & V Motion
• Active participation in SRT for resolving issues with high severity
• Working knowledge on IBM Blades HS 20/HS 21 /X3650 and ProLiant DL and ML series server hardware platform
• Firmware & BIOS up gradations.
• Knowledge on Hardware RAID configurations (RAID 1, RAID 5...)
• Basic knowledge on SAN/NAS/DAS environment
• Creating Normal /Expedited / Emergency CR's according to the business requirement