Sentiment Analysis Resume Profile
Career Summary
IT Experience | 7 Years 4months |
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Experience Summary
Domain | Role |
Cards Domain | Tech. Analyst |
Insurance | Software Engg. |
Manufacturing | CI Executive |
Healthcare Analytics | Software Engg. |
Project Summary
Confidential |
Sentiment Analysis | |
Overview: | Amex wants to analyze the trend of customers' view about various marketing schemes or discounts. We are analyzing customer care professional notes so we can see trend of issues faced by customers, sentiment of customers etc. |
Tools used: | Hortonworks Hadoop, pig scripting, java, hive scripts and Tableau reports |
My Technical Contributions: | Currently I'm working on integration of java code which will perform sentiment analysis and its integration with pig. Working on proof of concept to connect Tableau reports with Hive and writing Hql queries. |
Non Tech Contribution | Working with business on reporting parameters. |
Confidential | |
American Express | |
Methodologies: | Waterfall phase 1 2 and Agile phase 3 |
Overview: | As financial organization my client has to be compliant against State/Federal rules for abandon property. In this project the manual process was automated resulting in more accurate and faster results. Also, reporting capability was also introduced. A generic framework for application of rules had been developed so upcoming state/federal rules can be introduced by matter of configuration. |
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Confidential | |
American Express | |
Methodologies: | Agile |
Overview: | Business wants an automated solution to replace manual process of B2B orders placed by clients. Processing B2B orders is high volume but low margin business and there is SLA attached to each order. B2B clients send orders in file. |
Tools used: | DB2 Stored Procedure , Ruby IBM Sterling Integrator middleware. |
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Non Tech Contribution |
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Confidential | |
American Express | |
Methodologies: | Waterfall Phase1 Agile Phase2 |
Overview: | Unclaimed/Unused Card Amount of Expired Card needs to be merged with General Ledger. This project connects the card data ware house to pull expired cards and apply compliance rules. |
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Non Tech Contribution | Co-ordination with UI development team Team member. |
Confidential | |
American Express | |
Methodologies: | Waterfall |
Overview: | Customer's privacy policies needs to be migrated all new cards issued to same person |
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Past Employment Project Summary
Confidential | |
Methodologies: | Waterfall |
Overview: | The basic need for this project was to increase the user friendliness and aim was to provide required data in minimal clicks to the clients. This project was driven by rebranding. |
Tools used: | DB Programming SSRS |
My Technical Contributions: |
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Non Tech Contribution | Creating SDLC documentation |
Development of real-time reports for Lean Assessment | |
Methodologies: | Waterfall |
Overview: | The performance of Manufacturing plant can be increased by implementing Lean techniques. In this project real time manufacturing good practices are captured and analytics reports were provided to business. |
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Non Tech Contribution | Creating SDLC documentation. Team mentoring. |
Confidential | |
Methodologies: | Waterfall |
Overview: | Performance of the Contact Centre will decide reach of Health Care Services to common people. We developed CCVIEW in order to track the performance of Call Centre on near real time. In this application Informatica based ETL solution was developed to move data from Transaction OLTP database to OLAP database. T-SQL based stored procedures ad-hoc queries were developed to fetch the data from OLAP database to application. |
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Non Tech Contribution |
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Confidential | |
Methodologies: | Waterfall |
Overview: | Health Care Analytics is a web based analysis tool in the health care domain which allows users to view various Critical Reports on a real time basis. User can define his custom metric and parameters and point the tool to the source containing data, the tool will automatically format the data in format the data to draw graphs. |
Tools used: | SQL SERVER 2005 ETL DB Development SSRS Fusion-Charts |
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Non Tech Contribution | Requirement gathering by using iterative model. |
| Business Management System BMS | |
Methodologies: | Waterfall | |
Overview: | BMS is a business analysis tool has been developed to track various businesses and show their performance on the dashboard. MCC includes Business management system to attach metrics to various businesses and Dashboard to show the performance of business. | |
Tools used: | SQL Server 2005, SSIS, Java Script, XML, Web Services Fusion-Charts. | |
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