Network Administrator Resume Profile, NY - Hire IT People

SOFTWARE:

Unix, Lotus Notes, Novell, Maestro, Control M, EYQ, Remedy, ITEL, SQL, Oracle, Smarts/BMC Patrol, HP Openview, Magic, Data Protector, Netbackup, Veritas, SiteScope, IBM Tivoli, ManageNow, UNISYS A Seris, HP SIM, Orion

Experience:

Confidential

Network Operator

Currently responsible for monitoring and troubleshooting network devices such as routers, switches, firewalls, circuits, and also host servers and voice systems that may be
associated with these devices.
Escalating outages to ISP's, field technicians, or client contacts and also updating client with status of outages and making them aware of any maintenance being performed by ISP's.
Monitoring and troubleshooting hardware components on host servers and contacting hardware support and ordering parts for replacement and also making client aware of
warranty information.
Opening and updating trouble tickets to keep track of incidents and outages.

Confidential

Network course for Cisco Certified Network Administrator

Enrolled in a Cisco approved training course which details both online courses at the Cisco Networking Academy which are presented and reviewed in a classroom by an instructor. In addition to performing labs in a test Cisco networking environment in which you perform the duties of a network administrator by configuring routers, and switches and assigning IP addresses to servers, end users and serial ports in a LAN/WAN

environment.

Confidential

Computer Operator Consultant

Was responsible for monitoring Unix and NT servers with the use of IBM Tivoli.
Troubleshooting any problems that occur on these servers and escalating to level 2 support when necessary.
Running IBM's end of day process for the US and Dublin, Ireland and making sure that the monetary totals match.
Starting daily backup and the use of Lotus Notes databases for host procedures, server SLA's and to contact technical support teams when needed.
Opening trouble tickets using ManageNow and directing them to the proper support team.

Confidential

Computer Operator Consultant 3rd Shift

Duties consist of monitoring Linux and Vax systems, and running various jobs to set up

trade applications used on the AMEX/NYSE trade floor.

Confidential

Flex Shift Technician Consultant

Monitored, ran jobs, and troubleshooted problems on major production schedules using Control M. These schedules were set up in order to compile financial information about company assets.
Monitored UNIX and Windows NT using HP Openview, also rebooted systems and or troubleshooted when necessary. Provided level I and level II support on these servers and reached out to administrators or other technical support when necessary.
Provided Heavy user support and served as the Help Desk for the company on off hours and weekends.

Confidential

Production Technician

Was responsible for monitoring and troubleshooting over 300 Windows NT and UNIX servers located on site.
In addition supported a nationwide and worldwide network of servers that were located across the United States and overseas.
Worked with scheduling support to run and maintain schedules and jobs that were run on these servers.
Assisted clients, provided Help Desk and technical support with any problems that may occur, and also recording these calls into a problem management database.
Worked with Cisco and HP to provide network and Unix support, and also provided internal Lotus Notes support.

Confidential

Unix Operations Supervisor

Worked with technical support personnel to deal with and fix server, network and database related issues.

Confidential

Jr. Unix Administrator

Monitored file systems, created user accounts, and performed operational duties on a host of Unix servers, which included backups, running jobs and performing weekly shutdowns.
Provided Level 1 support for Unix Admins on these servers.

Confidential

Unix Operator

Introduced to the Unix systems and how it works.

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Network Administrator Resume Profile

NY

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