Summary:

• Certified Network Engineer with extensive experience in LAN design, implementation and troubleshooting of Cisco routers and switches.
• Manage and support over 1000 end-users regarding Layer 2 Layer 3 issues on Data Highway Campus infrastructure.
• Conducted network installations in cabinets which consisted of servers IBM, Dell and Sun Systems , routers Cisco 2600, 3600 , switches Cisco Catalysts 2924, 2950, 3550, 3750, and 6500 and patch panels for various Thomson Financial clients
• Resolved layer 1 connectivity issues by ensuring that cable continuity is present, port interface on switch has been enabled, and configured on correct VLAN.
• Implemented the following technologies for commercial subscribers: anti-virus software, firewalls, Cisco Ubr900 router configuration, DNS creating A, MX, CNAME, PTR records, and etc , NAT, PAT, DHCP, VPN IPsec, PPTP, and L2TP , FTP, RIPv2, and IP Subnetting
• Diagnosed and resolved Local Area Network issues and verified TCP/IP settings of clients
• Diagnose VLAN, WLAN and WAN Frame-Relay, T1's issues by logging into respective device s and checking logs, interfaces, any input/output errors, etc

Skills:

Software: DOS, Windows NT 4, Win 2000/2003 Server-AD,DNS,DHCP,IIS,FTP ,Win XP Pro Ed, Exchange 2003, Ethereal Packet Analyzer, IP Scanner, DNS Men Mice, NetControl, MS Office XP 2002, Remedy, SMARTS, QIP

Hardware: Fluke Meter, SMC NetGear Gateway, Cisco Routers: Ubr900, 1700/2600, Cisco Catalyst: 2924, 2950, 3650, 3120, 4000, 6500, 6500E, Cisco Nexus 5K 7K, CiscoAIR-WLC4402, CiscoAIR-1242

Avaya 9640, Cisco 7970

Technologies: RIP, RIPv2, IGRP, EIGRP, OSPF, BGP, VLSM, CIDR, VLAN, WAN PPP, Frame Relay, HDLC LAN, WLAN, DHCP, DNS A, PTR, MX, CNAME , TFTP, FTP, NAT, PAT, Cisco CLI

Confidential

Network Engineer

• Manage and support over 2000 clients on the Mondelez East Hanover campus.
• Support and troubleshoot daily data network incidents for East Hanover campus as well as remote sites throughout the United States.
• Diagnose and resolve Layer 2 and Layer 3 related issues on HP 5500 Switches and Cisco Catalyst Switches.
• Proficient in utilizing Wireshark in resolving network connectivity issues.
• Troubleshoot daily Severity 2 and 1 Data and WLAN issues.
• Configure/Support Cisco AIR-WLC4402 and AIR-LAP1242AG in addition to HP Switches Access Points and WLAN Controllers.
• Performed major firmware upgrade to HP WLAN Controllers MSM 760s located in North America.
• Tested and conducted Access Point failover testing from Local WLAN Controllers to Cloud Backup WLAN Controllers.
• Participate on on-call rotation for high profile network related incidents.
• Serve as the escalation point for VPN client related incidents.

Confidential

Network Engineer

• Managed and supported over 1000 end-users regarding Layer 2 Layer 3 issues on Data Highway Campus infrastructure.
• Troubleshoot and diagnosed daily issues relating to HSRP, VLANs, WLAN's, EIGRP, Etherchannel configuration, port errors, and etc.
• Designed and implemented Layer 2 and 3 network infrastructure for server segment on campus network.
• Implemented configurations and install Catalyst 6500 Switches on campus network infrastructure and routers Cisco 2600, 3600 , switches Cisco Catalysts 2924, 2950, 3550, 3750, and 6500 .
• Performed periodic hardware replacements such as Supervisor 1A, 32, 720, X6348 Line Cards, Power Supplies, Fan Trays, and etc as per CRQ.
• Participated on an off hour on call rotation schedule.
• Coordinated and facilitated LAN installs, power downs, with necessary business sectors.
• Installed and supported Avaya 9640 and Cisco 7970s.

Confidential

Network Engineer

• Coordinated and managed network installs/flash cuts for Federal Reserve Bank clients.
• Migrated Federal Reserve Bank client networks from Cisco 1711 to 1811 routers.
• Ensured static routes, IPsec, and ICMP rules were successfully implemented on client's router/firewall.
• Conducted basic VPN diagnostics via headend to confirm successful tunneling to 1711 or 1811.
• Performed MACDs updating public IP or LAN IP on existing 1711 and 1811 routers.

Confidential

Network Analyst II

• Assist Design Engineering team in migrating network equipment for a major Pharmaceutical client in the UK.
• Ensure network devices consist of correct configurations as well as verifying SNMP strings before completely accepting devices onto BT network.
• Remotely monitor LAN and WAN network via SNMP application SMART's for any alarms.
• Diagnose VLAN, WLAN and WAN Frame-Relay, T1's issues by logging into respective device s and checking logs, interfaces, any input/output errors, etc.
• Serve as the second level support for Night Service Desk.

Confidential

Network System Engineer

• Conducted network installations consisting of routers Cisco 2600, 3600 , switches Cisco Catalysts 2924, 2950, 3550, 3750, and 6500 and patch panels for various Thomson Financial clients.
• Resolved layer 1 connectivity issues by ensuring that cable continuity is present, port interface on switch has been enabled, and configured on correct VLAN.
• Confirmed LAN/WAN connections are correctly mapped to designated patch panels.
• Performed daily cable runs for Category 6, optical fiber, coaxial, etc.
• Installed new IDF panels as well as 10gig connections
• Extended T1 circuits to DTE and confirmed connectivity.
• Served as an on call technician on the weekends for replacing Cisco switch modules, IBM RAM, and completing LAN connections on patch panel and Cisco Catalyst switches.

Confidential

Tier II Technician

• Resolved network routing issues with NOC Engineers involving pre-fix lists/access-lists, incorrect MD5 hash-keys, static routing, dynamic routing RIPv2 and OSPF , invalid route entries, and IP conflicts
• Configured/customized Cisco Ubr routers via CLI to enable connectivity to Comcast network
• Implemented the following technologies for commercial subscribers: anti-virus software, firewalls, Cisco Ubr900 router configuration, DNS creating A, MX, CNAME, PTR records, and etc , NAT, PAT, DHCP, VPN IPsec, PPTP, and L2TP , FTP, RIPv2, and IP Subnetting.
• Provided RIP and DNS training to Comcast Commercial contractors involved in migrating Susquehanna Communications Internet subscribers to the Comcast Converged Regional Area Network CRAN
• Verified and confirmed local/national network outages by logging into CMTS Arris Cadent, Cisco UBR and Motorola BSR to determine network health.

Confidential

Desktop Service Analyst

• Received fundamental training from Sr. Network Engineer on EMC's Storage Area Network SAN
• Assisted Sr. Network Engineer in monthly server maintenance and configuration of Cisco switch
• Administered and tracked user's technical issues via Vanderweil ticketing system
• Diagnosed and resolved Local Area Network issues and verified TCP/IP settings of clients
• Deployed Win XP Pro OS images to HP Vectra 400/600 workstations via Symantec Ghost software
• Administered and coordinated laptop setup and network configuration of Vanderweil Engineering seminars.

Confidential

Information Technology Quality Assurance Technician

• Assembled, configured, and tested Web-I units
• Assembled, diagnosed, and repaired PCs
• Configured and assigned Windows NT roaming user accounts for WebGen employees
• Coordinated migration and configuration of Windows 2000 Servers to new MDF
• Replaced defective Category 5 cables on Patch Panel with functional Category 5 cables
• Managed and updated hardware and software inventory and provided technical support to in house employees