Specialist 3 Systems Administration Resume

SUMMARY

I am an energetic and solution - driven Systems Administrator aspiring for a Systems Architect role where I can apply the skills and knowledge gained from designing, planning, building, and troubleshooting virtual desktop and application platforms to an architectural scale to help my team achieve success.

TECHNICAL SKILLS

JSON
PowerShell
Python
JavaScript
Microsoft 365
Windows 10, 11
Windows Server
VMware

PROFESSIONAL EXPERIENCE

Specialist 3 Systems Administration

Confidential

Responsibilities:

Design, build, and maintain Windows 10 virtual desktop environment both on-prem and in Azure.
Create and maintain engineering documentation for VDI systems architecture and systems integration.
PowerShell, PowerCLI scripting to automate Windows Server, Windows 10, vCenter, and VMware ESXi patching.
Perform Active Directory project tasks, migrations, and initiatives with PowerShell.
Apply and troubleshoot firewall/web proxy changes.
Design and configure Microsoft Windows DFS architecture for user profile management and replication.
Design, configure, and troubleshoot Microsoft Server Clustering and SQL Failover Clustering.
Use Bash scripting to troubleshoot Linux server network failures and Fortinet firewall issues.
Design, build, and configure VMware App Volumes architecture to significantly improve user logon performance.
Monitor VDI infrastructure and end user environments with SolarWinds, ControlUp, Reach, and several VMware monitoring tools.
Troubleshoot web application issues within VDI.
Administer Java code upgrades to BSR virtual desktops for CRM applications.
Automate Windows system and patching tasks using PowerShell and PowerCLI.
Design, build, and automate Azure Windows virtual machines with JSON, PowerShell scripting.
Implement work-at-home solution for agents with VMware UAG and vROPs tools.
Build, configure, and troubleshoot VMware ESXi blade hardware with Cisco UCS.
Coordinate with vendors to replace hardware and troubleshoot issues.
Document build designs, troubleshooting steps, and how-to guides for junior team members, users, and IT support teams with Visio.
Resolve all VDI escalations through ServiceNow in accordance with SLA requirements

Specialist 2 Systems Administration

Confidential

Responsibilities:

Monitor enterprise network, virtual & physical server, and SQL server environments using SolarWinds & Idera monitoring tools.
Coordinate with various IT teams during incident and problem management lifecycles to ensure resolution within SLA requirements.
Assist with monthly virtual and physical Windows server patch management in accordance with vulnerability management schedule.
Basic troubleshooting of OS, hardware, and network issues.
Assist with ESXI Linux host management through Cisco UCS and vSphere

Communications Technician

Confidential

Responsibilities:

Provide a great customer experience by installing and troubleshooting Xfinity HSI, cable TV, and phone services

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