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It Systems Infrastructure Engineer Ii Resume

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Caldwell, ID

SUMMARY

  • Seasoned Professional in Information Systems, Telecommunications, and Electronics
  • Experienced as System Administrator, Network Engineer, and Desktop Analyst
  • Excellent Troubleshooting and Technical Support Skills
  • Current VMware Management Experience
  • Cisco iOS Management Professional
  • Excels In Developing and Maintaining Detailed Documentation
  • Strong Work Ethics, Detail Oriented, Reliable, And Loyal
  • Outstanding Verbal and Written Communication Skills
  • Business and Production Management Experience
  • Authorized to work in the USA for any employer

TECHNICAL SKILLS

  • DNS/DHCP
  • VMWare Expert
  • LAN/WAN/VLAN/QOS Expert
  • Active Directory/Group Policy
  • Component level troubleshooting
  • Microsoft Server 2000 - 2019 Enterprise
  • Highly Mechanically Inclined

PROFESSIONAL EXPERIENCE

IT Systems Infrastructure Engineer II

Confidential, Caldwell, ID

Responsibilities:

  • VMware, vCenter/vSphere, and NSX Data Center administration and support
  • Active Directory and Group Policy management
  • LAN Management, Cisco IOS and Meraki Network devices and appliances
  • Microsoft Server 2019 (recently upgraded from server 2012R2).
  • Microsoft Windows 10 Professional desktop support
  • Microsoft Office 365 Administration and support

IT Support Technician III

Confidential, Boise, ID

Responsibilities:

  • Support Network Infrastructure, Services, and Systems. Including Complex Audio, Video, and Effects Sub - System.
  • Maintain Maximo Database Used to Document Work Orders, Corrective Actions, Service Requests, and Operational Support.
  • Provided Supervisory and Technical Support for Technicians and Service Contractors in Maintenance of Facilities, Systems, and Equipment.

Director of Information Services

Confidential, Caldwell, ID

Responsibilities:

  • Built complete network infrastructures in multiple civilian and institutional offices for this rapidly growing marketing company.
  • Four offices with over 250 end users located in the state prison and a large civilian office with over 200 end users in Caldwell,ID
  • After 3 years, was relocated from Yuma, AZ to Nampa, ID to build two new offices in Caldwell, Idaho and Ontario, Oregon.
  • Work with prison and state officials to maintain necessary security policies.

Computer Service Manager

Confidential, Yuma, AZ

Responsibilities:

  • Manage computer department service desk.
  • Perform on-site commercial and residential computer and network installations and repairs.

Test Engineer

Confidential, Livermore, CA

Responsibilities:

  • Designed and built specialized automated test stations for manufacturing of network and telecommunication equipment.

Engineering Technician

Confidential, Moorpark, CA

Responsibilities:

  • Built automated test systems for this manufacturer of hard disk drives.
  • Corporate EOS/ESD auditor, quarterly travel to all design centers to evaluate and certify EOS/ESD protection devices.

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