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Network Engineer Resume

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Dallas, TX

SUMMARY

  • As a proactive Network Engineer, I am eager to secure a full - time opportunity that provides challenging professional development opportunities.
  • My strengths lie in my exceptional interpersonal skills, efficient time management, and effective problem-solving abilities.

TECHNICAL SKILLS

  • Network Troubleshooting
  • Azure/AWS Cloud
  • Active Directory
  • Firewall Configuration
  • TCP/IP
  • Network Security
  • Application Gateway
  • VPN
  • Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Network Engineer

Responsibilities:

  • Implemented IP networking and DNS configurations, both internal enterprise configurations and external Internet domain configurations.
  • Created VPN infrastructure and allowed for secure remote connections.
  • Performed VM provisioning and VM priority set up.
  • Helped in facilitating the implementation and support of network monitoring tools.
  • Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Assisted with support for Windows Server environments, including Hyper-V, Group Policies, Active Directory Forests, and PowerShell.
  • Ensured networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures.

Confidential - Fargo, ND

Help Desk Support Specialist

Responsibilities:

  • Extensive experience in providing technical support for desktop computers, laptops, and peripherals.
  • Proficient in installation, configuration, and maintenance of desktop systems and applications.
  • Adept in remote support and problem resolution, utilizing remote desktop tools and collaboration software.
  • Retained existing clients and developed 12 new accounts by extending high quality and efficient support service.
  • Strong knowledge of computer hardware components, including motherboards, CPUs, and RAM.
  • Familiar with network protocols such as TCP/IP, DNS, and DHCP.
  • Excellent communication and interpersonal skills with the ability to explain technical information to non-technical users.
  • Ability to prioritize tasks, manage time efficiently, and handle multiple support requests concurrently.
  • Experience in managing and deploying software updates and patches, ensuring security and compliance.
  • Self-motivated, detail-oriented, and continuously seeking to improve technical knowledge and skills.

Confidential - Chicago, IL

IT Technician

Responsibilities:

  • Performed scheduled maintenance and upgrades on servers, desktops/laptops, and peripherals.
  • Troubleshoot using diagnostic techniques, isolating problems, and implementing solutions.
  • Provided orientation and guidance to users on how to operate new software and computer equipment.
  • Established, repaired, and optimized networks by installing wiring, cabling and devices.
  • Monitored and follows-up on all outstanding issues, escalating issues as needed to ensure their accurate, efficient, and timely resolution.

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