Network Engineer Resume
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Dallas, TX
SUMMARY
- As a proactive Network Engineer, I am eager to secure a full - time opportunity that provides challenging professional development opportunities.
- My strengths lie in my exceptional interpersonal skills, efficient time management, and effective problem-solving abilities.
TECHNICAL SKILLS
- Network Troubleshooting
- Azure/AWS Cloud
- Active Directory
- Firewall Configuration
- TCP/IP
- Network Security
- Application Gateway
- VPN
- Microsoft Office
PROFESSIONAL EXPERIENCE
Confidential - Dallas, TX
Network Engineer
Responsibilities:
- Implemented IP networking and DNS configurations, both internal enterprise configurations and external Internet domain configurations.
- Created VPN infrastructure and allowed for secure remote connections.
- Performed VM provisioning and VM priority set up.
- Helped in facilitating the implementation and support of network monitoring tools.
- Monitored data transfer security to detect and prevent intrusion attempts and respond to DDoS attacks.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Assisted with support for Windows Server environments, including Hyper-V, Group Policies, Active Directory Forests, and PowerShell.
- Ensured networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures.
Confidential - Fargo, ND
Help Desk Support Specialist
Responsibilities:
- Extensive experience in providing technical support for desktop computers, laptops, and peripherals.
- Proficient in installation, configuration, and maintenance of desktop systems and applications.
- Adept in remote support and problem resolution, utilizing remote desktop tools and collaboration software.
- Retained existing clients and developed 12 new accounts by extending high quality and efficient support service.
- Strong knowledge of computer hardware components, including motherboards, CPUs, and RAM.
- Familiar with network protocols such as TCP/IP, DNS, and DHCP.
- Excellent communication and interpersonal skills with the ability to explain technical information to non-technical users.
- Ability to prioritize tasks, manage time efficiently, and handle multiple support requests concurrently.
- Experience in managing and deploying software updates and patches, ensuring security and compliance.
- Self-motivated, detail-oriented, and continuously seeking to improve technical knowledge and skills.
Confidential - Chicago, IL
IT Technician
Responsibilities:
- Performed scheduled maintenance and upgrades on servers, desktops/laptops, and peripherals.
- Troubleshoot using diagnostic techniques, isolating problems, and implementing solutions.
- Provided orientation and guidance to users on how to operate new software and computer equipment.
- Established, repaired, and optimized networks by installing wiring, cabling and devices.
- Monitored and follows-up on all outstanding issues, escalating issues as needed to ensure their accurate, efficient, and timely resolution.
